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Vevor

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Canada
1 review
0 helpful votes
Follow Ron J.
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Wonderful cleaning machine
September 23, 2022

Great for cleaning carburetors and similar automotive parts.
All the features work well and positioning the unit at edge of the bench for draining makes it easy to clean.
The basket reduces the size of the object that can be cleaned but is handy for multiple small objects.
For larger carbs and components I just do half at a time, leaving part of the item sticking out and then flipping it over.

Date of experience: September 22, 2022
Canada
1 review
1 helpful vote
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I bought two outdoor handrails but unfortunately after 6 months they were rusted and cracked in the middle.
I sent several emails and photos to the customer service during the warranty period and explained the issue to them but they didn't reply to me. When I continued to send the emails to them they finally replied that this is out of warranty period.I told them I claimed this issue in warranty period but you didn't answer me. They replied me with these sentences: we are so sorry or please accept our apology and so on. They did nothing. They prolonged these correspondence till the warranty period was gone.
I have never seen such terrible customer service.

Date of experience: July 14, 2023
SHUN S. Vevor Rep
over a year old

Hello v m,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

North Carolina
1 review
1 helpful vote
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Golf cart battery charger
September 21, 2023

I ordered a 48 volt charger. I was able to repair my charger before the new one arrived. Vevor did not want to refund my money even though I had not opened the package. They offered to refund me 1/3 of the purchase price or suggested that I resell it my self. So much for their no-hassle returns.

Earl,

Date of experience: September 21, 2023
SHUN S. Vevor Rep
over a year old

Hello Howard,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Poland
1 review
0 helpful votes
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Overall it fit perfectly
December 29, 2023

I didn't want to pay 3k for a new brand name loop lock so I opted to try this. Pleasantly surprised! It is tedious to put on 28 anchors but better than 5 dollars an anchor my pool guy would charge. Overall it fit perfectly.

Date of experience: December 29, 2023
Canada
1 review
1 helpful vote
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Good product
August 8, 2022

I bought an electric honey extractor from Vevor. It's cheaper than a hand-cranked one. The package came broken, and the extractor was all banged up, but I was able to remove the dents and started using it. Maybe put fragile on the box next time? It's good quality for the price.

Date of experience: August 8, 2022
Canada
1 review
1 helpful vote
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This item was purchased and did not work when assembled. Contacted customer support and technical suggestions were not helpful. I asked for a refund as getting information to and from technical team was arduous. The customer service team at first offered to $82 in compensation to have me take it to a shop and get it repaired, which I declined. I didn't see the point in taking time to take a defective product for a repair. The second offer was to refund $165 for an item I paid $274.04. I have declined that offer as it is obviously not the original amount paid.
There is 'hassle free 30 day warranty'. Do not purchase from vevor.

Date of experience: February 25, 2024
SHUN S. Vevor Rep
over a year old

Dear J G,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We completely understand that this is not at all what you expected.
We would like to look further into this. Could you send us your order number or login email?
Once we get your information, we shall resolve this promptly.

Kindly,
Vevor Team

Canada
1 review
0 helpful votes
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I use this
September 17, 2022

I use this on a 1/4 long gravel drive that rises 75 feet bottom to top. I pull it behind a 500cc ATV. It works really well smoothing out loose gravel and knocked the crown down in a few passes. It struggles on deeper ruts. I've made a dozen or so passes over the rutted, washboard areas and while it did improve it, it's not as good as a tractor with a back blade. It's entirely possible I let the drive get too bad before addressing it. Instructions are poor but I figured it out. Definitely needs cinder block weight and the suggested method of securing them doesn't work so I modified it to accept heavy ratchet straps. For the price, I can't complain.

Date of experience: September 17, 2022
Canada
1 review
0 helpful votes
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Had a dolly converter ordered a few weeks prior.After I constructed my own dolly out of 2x6 boards, it operated flawlessly. The pre-made dollys you may purchase are too narrow and thin to provide solid rails. If you can utilize 2x6 boards, I do suggest doing this.

Date of experience: March 28, 2024
Canada
2 reviews
3 helpful votes
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Very poor quality wheel carrier that I've bought from Vevor Canada back in June 2021. I wanted to return it for a refund. Instead, Vevor told me to sell it and issue me a partial refund. That is so ridiculous! Anyways, I refused. Vevor gave me a bogus return address which caused the package returned back to me, and I am out $32 dollars of shipping. The junky item cost $120.00. Now, I am out a total of $152.00 I've posted a few complaints about my ordeal. This is a bad company. Shop elsewhere.

Date of experience: August 25, 2021
Canada
2 reviews
7 helpful votes
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I sent a simple email asking whether or not their Vevor removal tool could be used on Aluminum. They refused to acknowledge my question until I could send them proof I purchased one. I provided my Amazon invoice. At this point they tried to pass me over to Amazon. When I told them I was going to post bad reviews about this experience they responded with "Currently it only works on sheet metal for iron products". It took 10 emails over the course of a week. Awful.

Date of experience: March 22, 2022
Germany
1 review
0 helpful votes
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Good product
November 23, 2023

I needed new lifting cables on my marine railway. The railways lifting cables lay in the water all summer. The old galvanized cables were rusting out. The galvanized cable was about the same price, so why not use stainless. 6400 lbs breaking yield is plenty good enough.

Date of experience: November 23, 2023
Pennsylvania
1 review
3 helpful votes
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I purchased 3 linear actuators for a project and after receiving them I noticed on the drive motors it said, indoor use only. I didn't remember seeing any mention of that fact in the listing so I looked again and there wasn't anything to suggest indoor only. It listed some specific projects and finished with, can be used in lots of other projects. I contacted support and they said i would have to pay return shipping because it wasn't a quality issue. I told them it was a quality issue because I needed outdoor quality and they were indoor quality and their listing did not specify indoor only. They disagreed. I will never purchase anything from them again and would recommend that they be avoided if at all possible

Date of experience: February 26, 2022
Texas
1 review
1 helpful vote
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Great Purchase
August 30, 2022

My order was shipped quickly. Quality of the product was very good as described in the listing. Also, Vevor's customer service rep responded promptly and approved my request to return one of the items which I didn't use. I'll gladly refer Vevor to family and friends for their shopping needs.

Date of experience: August 30, 2022
Canada
1 review
0 helpful votes
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I ordered the 24" hairpin table legs from Vevor for a quick diy project. Fast delivery and when I got them, I was impressed on how nice and sturdy they were. I did have to do quite a bit of searching online for these kind of table legs and you really can't find them anywhere at such an affordable price (was also on sale too). Worth it! :))

Date of experience: October 9, 2022
Canada
1 review
1 helpful vote
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Good B+
June 4, 2024

Well so far pretty good had a problem with engine stand, not being fully welded. And some of the stuff is sent post and that sucks cause i have a disability and have to walk to the post office. Makes my life harder but the stuff that gets delivered to my door makes me happy. For that you get the B+ score.

Date of experience: June 4, 2024
Canada
1 review
5 helpful votes
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Vevor is not a legitimate organization. They took my credit card payment, failed to ship an item, and are not responding to a request for a refund. They are not reachable by phone and will continually send you nonsensical emails that you product is coming, but it never arrives. Don't order from them, as tempting as it might be. You will be out money and never see it again.

Date of experience: June 28, 2022
Canada
1 review
1 helpful vote
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Great service and fast shipping
November 20, 2022

I bought a 10kg melting furnace to begin a new hobby. The kit was very complete though the provided gloves and tongs are a joke. That said the rest was built correctly, valve functions (great addition) and once yiu get better tongs it's a whole set.

Date of experience: November 19, 2022
Canada
1 review
0 helpful votes
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Ordered a boat cover at almost half the price of what I could find on Amazon here in Canada. Shipping was great - my item arrived within a couple of days. I had no idea Vevor has so many products, most at great prices, and shipping would be so quick.

Date of experience: August 9, 2022
Canada
1 review
0 helpful votes
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Good job
September 16, 2022

I am no welder. When I was in my early twenties I learned some basic stuff about stick welding but never mig or Tig. I still haven't tried the stick or Tig with this machine but I repaired my ATV rack and was amazed, this thing works great. It did practice some on some scrap metal about the same gage. I also watched some YouTube videos on mig welding. I'm going to scrounge up more scrap metal to play with.It does not come with any welding rods or tungstens and filler rods, it does have a spool of flux core wire so you can be welding right out the box. The instructions SUCK! I recommend YouTube or some other form if instruction. The machine itself is very light weight too. I recommend this welder!

Date of experience: September 15, 2022
Iowa
1 review
0 helpful votes
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The heated towel rack is what we are looking for.It will service up to 4 full size bath towels. This 12 rung version is perfect for our newly remodeled bathroom.The rack heats up quickly and holds the temperature constantly for the duration of time selected on the switch.

Date of experience: December 17, 2023

Overview

Vevor has a rating of 4.3 stars from 230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality and fast delivery. Vevor ranks 4th among Tools sites.

service
118
value
103
shipping
98
returns
79
quality
107
This company responds to reviews on average within 22 days
+47