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Vevor

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Czechia
1 review
0 helpful votes
Follow Luther k.
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I purchased a 7 x 14 mini lathe with mixed expectations on the outcome since numerous people who have purchased the product have expressed there regret as to there purchase. I purchased it, used it HARD all day for 2 days straight. I know the heat is coming for my expressions but the truth is the truth. They are Good.

Date of experience: December 5, 2023
Canada
1 review
2 helpful votes
Follow deedee N.
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With over 500 complaints in the last three years, and no response to the BBB letters to them, it seems this is an extraordinarily terrible company. Most of the complaints are because the company tries to do everything it can to avoid fulfilling it's one year warranty or giving a refund. Don't let them give you a refund in payments, or let them run down your Credit card refund time. Just go for a full refund on your CC if they refuse to send a return shipping label or try to make you find a local repair shop with the *promise* that they will pay for the repair.

Date of experience: March 19, 2023
SHUN S. Vevor Rep
over a year old

Hello deedee N,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly send e-mail to support@vevor.com with your order number as well as your questions in details please?
Our customer service will reply you within 24 hours by email.
Don't worry, we will resolve this issue to your satisfaction.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
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Better than ever
May 11, 2022

It worked great plugs right up a little trimming for great measure on air lines and I was up and running in no time. Just when everyone said I couldn't fix the harbor freight welder I did and better than ever thanks guys!

Date of experience: May 10, 2022
Canada
1 review
0 helpful votes
Follow Gordon L.
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It was my first time dealing with Vevor so I didn't know what to expect.

I ordered an stainless steel table with wheels for a freeze dryer. And the whole process was very streamlined.

Shipping was fast, the table was easy to assemble with no instructions required. Once assembled it felt study and solid. I would definitely order one again and highly recommend Vevor since the transaction went so smoothly.

Date of experience: September 14, 2022
Canada
1 review
0 helpful votes
Follow Juju L.
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Edit: A lot of back forth emails we came to an agreement that I guess both agreed. At the end we both lost money and it's upsetting but shipping line is also at fault in this case. Vevor did tried to find a solution for my case. I might give them another chance for future purchases but I would make sure shipping goes smooth as possible.

This is honestly the most ridiculous company and zero service.
I saw many bad reviews but decided to give it a try but it just happened that the day my package got delivered I was not home. Now they said it's delivered with tracking but yet I don't have it. I checked in my camera I saw the delivery guy ran the door but the item is not there! If the item was in front of my door I would of see it in my camera but yet its not there! Now I have no product and no refund. I am so frustrated I asked for a reship but it's not an option for them! I will never do business with them again and do not recommend at all! This is so frustrating!

Date of experience: June 9, 2023
SHUN S. Vevor Rep
over a year old

Hello Juju L,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
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Excellent service
September 2, 2022

I've ordered a 50 feet cable to connect my generator to my house. Price was excellent so I Was not really sure about the quality. When I received the cable I Was reassure as the quality is excellent. Delivery was fast. I would buy again from them

Date of experience: September 1, 2022
Canada
1 review
0 helpful votes
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So cute!
May 26, 2022

I wanted a simple basic setup to print company shirts for ourselves. This machine was exactly what I wanted... and it's exactly what I got. No problems or issues with the order or delivery. The machine is what one would expect... capable of small, simple production runs. Remember, this is not a high volume, super accurate production machine. I would recommend this seller with no hesitation.

Date of experience: May 26, 2022
Canada
1 review
0 helpful votes
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Tools are good
January 31, 2024

The tools works really well. I have tried the paint sprayers and a jack hammer and no complaints at all. The price is the best. Great tools, great prices. Hope their model doesn't change going forward.

Date of experience: January 31, 2024
Canada
1 review
0 helpful votes
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Vevor 28 cutter
October 21, 2022

My cutter arrived early and it's a wonderful machine. It cuts fast. Although I'm wishing that it would have came with the signmaster art program for sticker making. I have alot to learn but I do like it very much. Pictures below are of the machine and my very first cut.

Date of experience: October 21, 2022
Canada
1 review
0 helpful votes
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The heat press the most easy, most efficient little machine I have ever used to make t-shirts, or iron something quickly, I absolutely love this machine. HIGHLY recommend. I love that you can change the vibrate settings on it as well. Works well for thinner or thicker materials when heat pressing a decal.

Date of experience: December 9, 2023
Argentina
1 review
0 helpful votes
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Recommended
December 14, 2023

Item received on time was sent 2 day fed ex. Mixer arrived in wood crate well protected foam inside. Figured for the cost of this mixer I'd give it a try.My first mix was 1500g of flour/with biga at 70% hydration
Mixer handled it very well.machine was not noisy ran smoothly was very happy with results.

Date of experience: December 14, 2023
Canada
1 review
2 helpful votes
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No order support
January 1, 2023

Ordered a car dryer. The item worked for 10 minutes then sparked at the switch and won't turn on. The company offered $50 to fix locally which I refused they then offered 114$ to fix locally which I also refused. The website states 30 days money back but they are no longer responding to my emails and the phone number is to a call center. You are unable to speak to anyone at vevor except through email.

Date of experience: January 1, 2023
France
1 review
0 helpful votes
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Snow melting mat is versatile. It is an ideal for both residential and commercial use. Roofs, stairs, grass, floors and other places can be installed and used, no need to climb ladders to shovel the roof. The product is very convenient to use and store and it is worth having.

Date of experience: November 27, 2023
Canada
1 review
3 helpful votes
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I have tried to get hold of someone in Service to answer some questions
And they skirt around and never get to the point. I noticed that they upgraded
The control board for their 3018 Pro but after asking repeated questions on
How I can replace the defective on my machine I get no answers just a couple of coupons
That is the problem with ordering online. You cannot contact anyone or get a straight answer
Don

Date of experience: January 2, 2023
Austria
1 review
0 helpful votes
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The pallet forks worked ok. Mainly designed for moving boxes etc. I was moving a heavy item on a pallet, and had the Adjustable Stabilizer Bar set on top of the upright bars. The Adjustable Stabilizer Bar weld broke and I will have to re-weld. Forks should work for moving fence wire and stuff.

Date of experience: December 27, 2023
Canada
1 review
3 helpful votes
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I went to their website and confirm if they deliver to my address. Luckily I will receive the unit in 3-5 working days. Paid the unit and waited for the shipping information. After 3 days I received an email asking for another address for they can not deliver it to my address. I explained that I checked their website and my address should be good. After 2 more days they cancelled my order. What a waste of time. I really needed that item so bad that I waited for nothing. Really disappointed here. Customer support won't even help you get the unit you want. I DO NOT RECOMMEND VEVOR. Thanks for viewing

Date of experience: October 19, 2022
Canada
1 review
0 helpful votes
Follow Lara J.
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This machine worked for two tomato canning seasons and died halfway through the third. Used a friend's electric strainer of an Italian make to finish the job and it was such a better product than vevor. This machine always ran hot, leaked oil, and was loud. This machine isn't durable and therefore a waste of money.

Date of experience: September 10, 2023
SHUN S. Vevor Rep
over a year old

Hello Lara,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
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Perfect!
September 2, 2022

We were looking exactly for this type of vertical awning. We wanted not to have a permanent shade, just to open it when we need it (in the afternoons when the sun is from this side of the deck and it is too low. The color matches our deck storage. The installation was very easy. Also, opening and closing it is so easy. For the winter time to close it in a full cassette is so good idea to store it. We are so happy, that we found it on the internet. Thank you so much, VEVOR!

Date of experience: September 2, 2022
Canada
1 review
0 helpful votes
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Adult trike
August 20, 2023

I purchased this bike a few weeks ago. Delivery was quick. I contacted a professional to build it as it was beyond my abilities. I paid 200 dollars only to be told that I would need a new derailleur as the one that came with it was damaged and missing a part. He did what he could and the bike is usable but I can't change gears. Will probably cost me another 200 to get the thing working properly. I contacted customer service when I received it. Before my builder got it. It was supposed to come with a lock. It didn't. Customer service person told me to take a picture of the missing piece. If I could return it without disassembling it I surely would. So disappointed and out 600 dollars for a piece of garbage.

Date of experience: August 20, 2023
SHUN S. Vevor Rep
over a year old

Hello Colleen,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
Follow Alex G.
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I chose them from many listed because was the cheapest.
My lathe delivered well ahead of schedule and in perfect condition.
It came with more than I expected. To my surprise it also came with a live center accompanied with M2 tapered spindle, and a cute little tool box. LOVE MY MINI LATHE!

Date of experience: March 8, 2024

Overview

Vevor has a rating of 4.3 stars from 230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality and fast delivery. Vevor ranks 4th among Tools sites.

service
118
value
103
shipping
98
returns
79
quality
107
This company responds to reviews on average within 22 days
+47