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Vevor

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Canada
1 review
1 helpful vote
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0 stars
June 30, 2023

If they allowed a 0 star review I would give them that. Customer service is horrendous in fact none existent. Takes days for a response via email. Phone is even worse. Only buy from these clowns if you don't care about warranty or returns. Say 24/7 service ha "NOT". 30 day free returns " ha NOT". Be very cautious ordering from this company. Not sure they even have a really office. Think it's just a call Center. Careful careful. You have been WARNED

Date of experience: June 30, 2023
SHUN S. Vevor Rep
over a year old

Hello Paul,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
1 helpful vote
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Bought this to demolish my front concrete walkway. Renting jackhammer at Home depot will cost me $50 for 4 hours I realized it was going to be more practical to buy this and do the job at my own pace, and not to worry about time limit. This jackhammer is strong enough to break up my 4 inch thick concrete and also not that heavy. I can say this is just right a person like myself trying to be a handyman to save money on their renovation around the house. At this price this jackhammer is really a great value. Just don't forget to fill oil before using. For safety reminder, when using always wear ear plug, goggle and hand gloves.

Date of experience: August 8, 2022
Canada
1 review
0 helpful votes
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RV Awning
August 8, 2022

We ordered a replacement awning for our trailer and the sizing we ordered was correct and fast shipping. After watching a few YouTube videos we were able to install and it looks great and so far keeps the rain off and look good. Price point for this is about half of other awnings out there and so far very happy with it

Date of experience: August 8, 2022
Greece
1 review
1 helpful vote
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Good recommended
December 19, 2023

Extremely valuable accessory. I have a small production company. I've been doing sound for most of my life. One of the biggest problems with doing sound is that there are wires everywhere, hundreds of possible places for people to trip and hurt themselves. I've rented the large, professional wire covers and they are a pain because they are very heavy and hard to move, especially when I only need to run 2 or 3 wires. Excellent product, well made. Thanks for everything.

Date of experience: December 19, 2023
Canada
1 review
0 helpful votes
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Excellent pond liner!
September 19, 2022

I received the pond liner in a timely manner. It was just as described. A very thick durable liner which will serve my needs perfectly. The price was right and I look forward to many years of use age. Thank you!

Date of experience: September 19, 2022
Canada
1 review
0 helpful votes
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Purchased to weather proof items stored on the cargo rack on the back of our trailer. Great quality bag. Good quality zippers and straps. Would be nice if the straps were built into the bag, but for the money not an issue!

Date of experience: July 12, 2024
Canada
1 review
0 helpful votes
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The assembly instructions should include some description in words to make it more clear. After some struggling I have assembled the chair but two screws cannot go in all the way (Photo 1) due to manufacture defect. Nonetheless the chair is sturdy enough for use. Since the chair is not adjustable, I have to adjust my sitting posture to achieve the best effect. I have used this chair for 1 month and it has helped with my medical problem so I cough less when sitting. The color of the chair matches very well with the color of my home (Photo 2).

Date of experience: September 26, 2022
Pennsylvania
1 review
1 helpful vote
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Defective pond liner
August 31, 2022

Purchased a pond liner installed it with geo textile underneath liner was to be punctured resistant up to a certain lbs had paid a contractor 280 dollars for delivery it lasted 2 days before leaking lost all water within a week asked for some reimbursed on water was denied i even purchased an air pump from them hoping to get a 40 % discount didnt happen so im a lil disappointed

Date of experience: August 31, 2022
Canada
1 review
0 helpful votes
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We bought a rotary cheese grater to replace an older one we had. It works great. Fast prep for slaw and carrots and potatoes for cooking. Great for salads, cheeses, anything you want to slice, dice or grate.

Date of experience: March 30, 2024
Canada
1 review
1 helpful vote
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Good Value
August 14, 2023

The jack hammer we purchased costed us less than 2 days of rental for a similar unit. Its economy quality, but if it lasts longer than the job we purchased it for we are ahead. For home use, this worked well for us.

Date of experience: August 14, 2023
SHUN S. Vevor Rep
over a year old

Hello Derek,

We're so glad to hear that.
Many thanks for your support!
Please let us know if you have any questions.

All the best.
Vevor Team

Luxembourg
1 review
0 helpful votes
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I'm happy
November 29, 2023

I bought a portable diesel tank from vevor. I felt it was going to take a lot of time to fill my coach tank, but it wasn't bad. I used it to buy diesel from fuel stations without taking my coach to the truck stop.

Date of experience: November 29, 2023
SHUN S. Vevor Rep
over a year old

Hello Clinton,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
0 helpful votes
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Disappointed
December 9, 2024

Could not reach anyone to ask a question. Wanted to know if the company sold attachments as I wanted to get a few as extras.

Date of experience: November 26, 2024
SHUN S. Vevor Rep
3 months ago

Update from Vevor

Dear customer,

Apologize for any inconvenience you may have encountered.

We have created a customer support ticket 405091213599744 for you to follow regarding your issue. Our customer support will contact you within 24 hours.
We're pleased to hear that your issue is resolved.

We've verified that you told us through our support ticket that your issue has been resolved.

Best regards,
Vevor

Canada
1 review
0 helpful votes
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Quality product
August 5, 2024

Lovethis ice ball maker. You get four perfect balls every time. The trick is to use hot water as the instructions states. Cheers

Date of experience: August 5, 2024
Canada
1 review
0 helpful votes
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Works great!
August 1, 2024

I needed to cut a 3/4" bar, it quickly and smoothly made the cut, I will now retire my hack saw, thank you Vevor!

Date of experience: August 1, 2024
Canada
1 review
0 helpful votes
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I purchased from Canada. The items were missing parts and quality was very poor. Requested refund and they tried to do anything but offer full refund and return. If you're not satisfied with the product, you will not get a full refund. After 7 days of back and forth, they offered 45% of my money back. Spend a bit extra and shop elsewhere.

Date of experience: June 30, 2023
SHUN S. Vevor Rep
over a year old

Hello Peter,

We're very sorry to hear about the unpleasant experience you've had with us so far.
We will definitely take your feedback seriously and start working on our service improvement.
Would you please kindly contact our support team through https://www.vevor.ca/pages/contact-us?
Our customer service will reply you within 24 hours by email.
Thank you for your understanding.

Best regards,
Vevor Team

Canada
1 review
1 helpful vote
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Worst buy ever
December 25, 2023

Look that company don't give a $#*! about fixing there machine they ******* claim again then send 652 for repair cost then said after it broke again we will refund the difference the ours hase and Amazon they give shot because they publicly so never buy from them

Date of experience: December 25, 2023
SHUN S. Vevor Rep
over a year old

Hello Martin,

Hope you are well. We feel so sorry for your bad purchase experience.
We completely understand this is not what you expected at all.
We have sent an email to you.
Could you please check your email box and reply back?
We will be more than happy to assist you further.

Have a great day.
Vevor Team

Canada
1 review
4 helpful votes
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Worth buying
July 25, 2024

All parts, welds and fittings are first class. I put my tricycle together in an hour or so. It was a good ride.

Date of experience: July 25, 2024
Canada
1 review
0 helpful votes
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Everything I received from there is been good.
I'm hard on things. Shipping is fast.
I Live in Northern Canada so things need to be built well and last. I really don't enjoy owning disposable items that you just have to re-buy the third time you use them that is not the case with stuff ordered from this company

Date of experience: September 14, 2022
Canada
1 review
1 helpful vote
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39 inch Vevor Tile Cutter
September 22, 2022

First time buyer. I never heard of the company and decided to try it. I bought the 39 inch tile cutter for my father and he loves it! He said it cuts clean and even has a little laser to make sure his cut is straight.

Date of experience: September 22, 2022
Canada
1 review
0 helpful votes
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Amazing
September 16, 2022

I used this to paint a stairwell that's about 17 feet high. It was very helpful. I did have my son on standby because I was nervous but it worked fine. I'm 55 years old and 5'1. This was so handy for helping me get that high up for cutting in and doing the ceiling.

Date of experience: September 16, 2022

Overview

Vevor has a rating of 4.3 stars from 230 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Vevor most frequently mention good quality and fast delivery. Vevor ranks 4th among Tools sites.

service
118
value
103
shipping
98
returns
79
quality
107
This company responds to reviews on average within 22 days
+47