Very Crate

This machine is a waist of your money. It does what it says however it does it with or without someone's feet in the water... I tried it empty and got the same result as I did with my feet in water. Waste of $120.00.and company is not good on their promises or trying to refund a customer.

Ordered during the pandemic, back in April from an instagram ad. Its July 16th and I still have not received. No customer service. Clicked on their FB link it takes you to a page for dogs. I'm disgusted and will be reporting them. What's funny is that their website tells you not to contact your bank or something like that and just wait for it to come so you can return it. Very mad at this whole thing. They took advantage of the pandemic.

I have been emailing them for months i emailed the day after i received the package. I was upset they charger me $ for some foot soak when i look at it, its. A small one tome use i can purchase at walmart for $4 then the thing comes with no tub so I was upset a lot of money and you have to buy your own tube I already wanted my money back right then never used it but always the same auto response email always how they are moving this up to priority. Then nothing! Ponsy scheme! DON'T BUY THIS! My friend ordered hers never worked! She can't return hers 100% money back customer service satisfaction my $#*!!

If I could give a negative 5 star I would. Took 30 days to process (there goes the 30 day guarantee). Took 30 more days to receive. Then the product did nothing. The water stayed clear after three attempts. Obviously we all have toxins it should have done something. But it did nothing. Emailed 3 times no response. Called the voicemail said we only respond through emails. Had to call CC and do charge back people like this should be hung for thievery.

I purchased an item in error and canceled it immediately for a refund as stated on their website-no question asked. Ordered May 27, cancel May 28. Send multiple email to cancel order before it shipped. In July someone emailed me asking why I cancel although their website stated ‘cancel no questions asked'. I told them I wanted to cancel as someone already gave me the item as a gift. Didn't want two. There was no reply until they shipped it in Aug 2020. It is now Sep 2020, and I am still waiting on a return address where to ship the item. They r the most horrible merchant to get any information from or a simple response. I would not purchase from this merchant. I am contacting my bank to file a grievance.

I wouldn't order this, I ordered it and it took almost 4 months to get here, then I saw on the news where the color does not come from your feet it comes from the inside medal of the machine. It's fake. I tried to send it back because most companies have a 30 day return, guess what they only will take it back if it hasn't been opened. Out almost $100 for something fake. It's a complete scam

I placed my Order 4. 12. 20. I opened the box to look at it and realized I needed the tub. I couldn't afford more so replied to them to get a full refund- I sent an email- no response after 3 days. Sent another no response after 3 days again. Sent another stating i was angry and finally a response. We went back and fourth for days. They requested a pic of an unopened box. I told them i opened it to see what was. They said they couldn't refund me. What the hell is that bull crap! I told them the piece in a sealed bag was still sealed and wires wrapped. How can you know- Do not be taken by this company. Mary

This is a scam! I am so angry that I wasted my money on this product. It took over 3 months for the product to come. In the meantime, I had asked for a refund. They didn't honor it. When I mentioned an attorney, all of a sudden my product was on the move to me. I received it 3 1/2 months after purchase and I've asked for a refund. I no longer want the product and no one is returning my calls or emails. I'm sure they are waiting for 30 days to pass so they can tell me that they can't refund me my money. DO NOT PURCHASE!

Ordered March, 31,2020 took my money right then, nothing was mentioned about shipping delays etc. I have called the customer service number and get a recording, send emails and get canned responses. Asked for a copy of my shipping label received that from Jasmine Q from *******@verycrate.com went to the USPS tracking site and they are awaiting the item. It is now May 28,2020 and still not in the USPS system. I have sent all my documentation to the State's Attorney General.

Ordered this back in the beginning of April, absolute nothing for weeks. Received an email from their customer service indicating that they couldn't find my order, did I wish for a refund or another shipped out expedited. Requested refund. Nothing! Sent customer service email. After weeks, finally got back and credited me $15.00. I was beyond furious, that was no where near what I paid. Told them I would contact BBB and my bank. Still nothing. Then after a few more weeks received the foot spa with some random guys name on the
Return address. Just plugged it all in and was ready to go but don't you know-doesn't work-AT ALL! Definitely not the real deal! These people are scammers. Do not go anywhere near them!