Ordered March, 31, 2020 took my money right then, nothing was mentioned about shipping delays etc. I have called the customer service number and get a recording, send emails and get canned responses. Asked for a copy of my shipping label received that from Jasmine Q from *******@verycrate.com went to the USPS tracking site and they are awaiting the item. It is now May 28, 2020 and still not in the USPS system. I have sent all my documentation to the State's Attorney General.