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ValoreBooks

How would you rate ValoreBooks?
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Michigan
1 review
0 helpful votes
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Rentals
January 11, 2017

Every Rental i have made which is 4 total have all been in good condition, have arrived fast, and have had not return issues. Return labels are very easy to access, you only need a printer and a bubble wrap bag. Keep up keeping my books at least 90% to 30% cheaper than the cheapest option in my book store.

Date of experience: January 11, 2017
Missouri
1 review
0 helpful votes
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ValoreBooks are affordable for single mom that in invested in their education. It is a good way to save money and be able to care of your family. You do not have to worry about what bill I can not pay if I buy this book for my class-

Date of experience: October 19, 2018
South Dakota
1 review
0 helpful votes
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Before receiving my books, I find it difficult to give an accurate rating. However, the site was easy to navigate and overall I had a pleasant experience. The one thing I do not like is that a "new" item may not actually be new, which is very problematic when you need access codes and supplemental materials.

Date of experience: June 30, 2018
New York
1 review
1 helpful vote
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Shipping is confusing
November 24, 2015

The web site suggests regular shipping is by mail, which clearly implies US Mail. But the product begins the journey via some alternate shipping system which has serious internal delays; it is only the last leg of delivery that is done by US Mail.

My package sat in Philadelphia for over a week, nothing moved, until finally it was delivered.

I don't understand the system being used but definitely found it less than clear or efficient.

R C G

Date of experience: November 21, 2015
Edmundo A. ValoreBooks Rep
over a year old

Hello! Valorebooks would like to apologize for the confusion. Some of our sellers choose to ship items via joint-programs among shipping carriers. Essentially, a larger carrier will ship the book between large cities or across state lines. The package is then delivered to the smaller carrier for local delivery. If you're ever unsure of your tracking information, we recommend contacting your seller directly! Or you can try inputting the number into a search engine for all possible shipping carriers!

Florida
1 review
3 helpful votes
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Don't sell anything using this company. It is a scam. They will offer you money for your books to hook you up to later only accept a couple of them. Good luck with getting your books back. I have 2 orders ******* and ******* in that situation from september and until this date I have yet seen either my books returned or the money for both transactions. Shame on you valorebooks.com"

Date of experience: December 6, 2014
Alabama
1 review
0 helpful votes
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Address Entry Flaws
January 20, 2017

The order form only lets you type in the street address portion, and then uses google maps to fill in the zip code, city and state. This doesn't work because for many college students they have PO boxes through their university which have different addresses than the street address. I was forced to enter an incorrect address and now I'm just hoping the textbook gets here on time.

Date of experience: January 20, 2017
Edmundo A. ValoreBooks Rep
over a year old

Hi there! To input a PO box into our address field, you need to put the street of the post office in the first line. This lets us know what post office you're using. The PO Box number goes in the second line. If you have further questions or would like assistance with this process, let us know!

Virginia
1 review
1 helpful vote
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Buy Books Somewhere Else
September 22, 2015

I hate to say it but this company cannot live up to its promise. The online system was unresponsive and slow. After three attempts the system said, "order accepted". I got an email indicating the order is being processed. The about 10 days later my order was cancelled. Suggest saving yourself time and frustration. Look elsewhere for your books.

Date of experience: September 22, 2015
Florida
1 review
0 helpful votes
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Books
June 13, 2018

We found that the books we needed to by for school were cheaper here than on most other sites; particularly our reading and course books. Even the used option were at a better price. I will shop this site again next year for sure.

Date of experience: June 13, 2018
Washington
1 review
0 helpful votes
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Cheaper alternative
January 10, 2017

This is such a great alternative to buying books full price on campus. Was looking for a book online that cost around $70 on most cites and found it here for under $20. Using this site can certainly save you a lot of money when it comes to those expensive college textbooks!

Date of experience: January 10, 2017
California
1 review
0 helpful votes
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Life changing and amazing
January 9, 2017

This company has been my friend through all my college years and I can say its helped me save a lot of money in college. Textbook are very expensive but I was never disappointed when searching for good prices on books. Thank you ValoreBooks! I always recommend you to all my friends.

Date of experience: January 9, 2017
Texas
1 review
5 helpful votes
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I ordered a textbook to use for my 5 week summer school class. I was told that the shipping was quick, but here it is 3 days before my class ends and no book. I continously requested a tracking number because they lied and said the book had been shipped. Nothing... no tracking number! Tried to contact them and the voicemail says it's a Googke voicemail account. Requested a refund but they are not responding! DO NOT ORDER FROM THIS COMPANY!

Date of experience: June 27, 2020
Valore S. ValoreBooks Rep
over a year old

Hello, our apologies for the poor buying experience using our site. In the future please notify our support team at cs@valorebooks.com right away so we can resolve any issues promptly.

Minnesota
1 review
0 helpful votes
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Just placed order so I can't say much about shipping experience. Easiest website layout with the biggest selection I've seen. I love that I have the option to rent or buy and that it has common textbooks as well as smaller books I may need for class.

Date of experience: August 8, 2017
Arizona
1 review
0 helpful votes
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Excellent
July 21, 2017

Experience has been excellent! Have been able to locate the needed textbooks for my classes. Even better than locating off Amazon, Offerup, and Craigslist. Able to save $$! I greatly appreciate it! :)

Date of experience: July 20, 2017
Michigan
1 review
0 helpful votes
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Valore books
September 11, 2015

Give a lot of great prices for books. Really poor service though and not a lot of transparency. Paid 6.95$ expedited shipping and hasn't come with in the window plus my other order was cancelled because the seller claims it was out of stock. I then had to wait additional time to get the book that I needed to reorder (I did so on amazon). They obviously need to work out the kinks in their system.

Date of experience: September 11, 2015
South Carolina
1 review
0 helpful votes
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I have been ordering my books through ValoreBooks.com for the past two years. I have never experienced any issues with my orders. They always are shipped and received right away. Even when I had to return a couple, it was a simple and painless process. I highly recommend this site for college books to save hundreds of dollars each semester!

Date of experience: August 1, 2017
Maine
1 review
0 helpful votes
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Easy and cheap
September 12, 2017

Was able to rent my $150 text book for $9. It was really easy using the site too! The only thing was there was no spot to put any coupon information. I also am not sure how long this will take to receive but I'm super excited that I saved so much money and that I have the newest edition.

Date of experience: September 11, 2017
Colorado
1 review
0 helpful votes
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Great textbook prices
January 17, 2018

Textbooks are always crazy expensive. This is one of the only sites that I trust that provides textbooks at a reasonable price. I know other users have had issues with the shopping carts (some even didn't receive their books) but I have not had an issue (yet). I would recommend this to any college student over other sites (however, this site isn't perfect and isn't always the cheapest). Just be aware, order smart.

Date of experience: January 16, 2018
Washington
1 review
0 helpful votes
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Easy, Cheap, Simple
January 11, 2018

I didn't experience any troubles with the site. I searched for my book, found a good used alternative, added it to the cart and payed. Very quick, simple and painless. Prices were better than elsewhere (including the famous baby chicken egg site!).

Date of experience: January 9, 2018
New York
1 review
2 helpful votes
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Not easy to check out
August 23, 2017

When trying to fill out the mailing and billing address, your system automatically rejects addresses that do not appear. This makes it impossible for people like me, who use P. O. Boxes and not street addresses, to order. Thanks but no thanks.

Date of experience: August 23, 2017
Florida
1 review
0 helpful votes
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Used It Before, Doing It Again
January 16, 2017

I've used ValoreBooks for about a year now for all of my class textbook needs. The service is wonderful and I get my books quickly. I've only had one situation where the book came close to the end of my semester but my professor gave me a chance to make up the work once I received the book. I would highly recommend anyone ValoreBooks versus using the campus library.

And I am not paid to write this, I'm being very serious about how the service is. Please reconsider ValoreBooks as a primary choice for buying books because school libraries and bookstores overcharge for the same exact book!

Date of experience: January 16, 2017

Overview

ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
40
value
46
shipping
39
returns
24
quality
32