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ValoreBooks

How would you rate ValoreBooks?
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Illinois
2 reviews
0 helpful votes
Follow Samantha C.
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Nicer experience
January 25, 2017

Started this book shopping for school and some sites are stupid hard to navigate prices were too high... Anyway, I found my way to this site and got both books at a decent price and expedited shipping which was cool. Thanks!

Date of experience: January 25, 2017
Oregon
1 review
2 helpful votes
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Valorebooks.com is the worse excuse for a middle man. Their shipping speeds barely equal that of the early American pony express. You pay the same cost of standard shipping and receive it weeks later than standard speeds. They're customer service matches that of a socially frightened robot. First they ask you to contact the seller for questions before contacting them. Once the seller never responds and you do contact valorebooks, they send you a response thats copied and pasted from their FAQ section on the topic of your concern and soes not address your particular problem or question. Never use this site. Chegg.com is a much better service oriented provider for book purchases and rentals.

Date of experience: September 13, 2013
Florida
1 review
3 helpful votes
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Don't sell anything using this company. It is a scam. They will offer you money for your books to hook you up to later only accept a couple of them. Good luck with getting your books back. I have 2 orders ******* and ******* in that situation from september and until this date I have yet seen either my books returned or the money for both transactions. Shame on you valorebooks.com"

Date of experience: December 6, 2014
Alabama
1 review
0 helpful votes
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Address Entry Flaws
January 20, 2017

The order form only lets you type in the street address portion, and then uses google maps to fill in the zip code, city and state. This doesn't work because for many college students they have PO boxes through their university which have different addresses than the street address. I was forced to enter an incorrect address and now I'm just hoping the textbook gets here on time.

Date of experience: January 20, 2017
Edmundo A. ValoreBooks Rep
over a year old

Hi there! To input a PO box into our address field, you need to put the street of the post office in the first line. This lets us know what post office you're using. The PO Box number goes in the second line. If you have further questions or would like assistance with this process, let us know!

Virginia
1 review
1 helpful vote
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Buy Books Somewhere Else
September 22, 2015

I hate to say it but this company cannot live up to its promise. The online system was unresponsive and slow. After three attempts the system said, "order accepted". I got an email indicating the order is being processed. The about 10 days later my order was cancelled. Suggest saving yourself time and frustration. Look elsewhere for your books.

Date of experience: September 22, 2015
Ohio
2 reviews
3 helpful votes
Follow Gary B.
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Twice they've canceled my book orders with no explanation. Both were for big price differentials, which makes me think the prices were in error or a bait & switch. I don't use them anymore, and the same goes for Abe Books. Use eBay or Amazon instead.

Date of experience: June 17, 2020
Valore S. ValoreBooks Rep
over a year old

Hello Gary, our apologies for the poor buying experience using our site. In the future please notify our support team at cs@valorebooks.com right away so we can resolve any issues promptly.

Rhode Island
1 review
0 helpful votes
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Works
August 3, 2018

I can work it and its cheaper than other sites. Still though textbooks should be this cheap to begin with so I hate their profit model of buying books from poor kids for practically nothing and then making money off them.

Date of experience: August 2, 2018
Pennsylvania
1 review
0 helpful votes
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A much needed text book that was listed under "rent textbooks" was in fact for purchase ONLY! And costly. I also found it odd that the used textbooks were less expensive than the ones listed as new... hmm? I ordered from this site mainly because all of my other required books were here are well.

Date of experience: December 23, 2016
Utah
2 reviews
1 helpful vote
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First time ordering with Valore Books
January 12, 2017

Easy ordering, easy site to navigate. Will reserve a higher rating until after I receive delivery of ordered item. Always love discovering new places to purchase books. Reading is as necessary as breathing for me. Hope to do more business with this co. In the future.

Date of experience: January 11, 2017
Louisiana
1 review
0 helpful votes
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Its average
January 24, 2017

The search engine works bet with a moderate about of info but nothing too specific. Also checkout has a glitch that unless you use an auto filler, will not allow you to click and manually enter State or Zip which is needed to checkout!

Date of experience: January 23, 2017
Arizona
1 review
0 helpful votes
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Used with Suppliments INCLUDED! Yes!
December 22, 2016

I've never had luck finding listing that state whether or not supplemental materials are included. I was able to find some great prices on used listings that clearly stated that the supplements will be included. Thank you!

Date of experience: December 21, 2016
Maine
1 review
0 helpful votes
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Affordable!
August 29, 2017

Thank you so much for providing such great prices for those of us who have to buy their own books! I will definitely continue buying textbooks from this site and recommend it to my friends and acquaintances.

Date of experience: August 29, 2017
South Dakota
1 review
0 helpful votes
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I have saved hundreds of dollars on textbooks for college using this website. They are highly reliable and I am always notified when my book is supposed to arrive. It also has fast shipping which is perfect since school doesn't normally tell us which books to buy until a week and a half before school starts.

Date of experience: July 31, 2018
Texas
2 reviews
0 helpful votes
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This was my first experience buying from ValoreBooks. Wish I'd heard about them before I bought textbooks at the college bookstore or Amazon. I saved more than $100 on ONE textbook.

I just finished my order and found it very easy to place order and pay with a credit card. I'll add more details when I receive the book.

Date of experience: August 22, 2017
Nebraska
1 review
0 helpful votes
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Thank you for the convenience of your ValoreBooks website! I ordered several of my text books at this site because they were less expensive and there was more variety of used books from which to choose.

Date of experience: August 20, 2017
West Virginia
1 review
1 helpful vote
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The prices on the books were great. However, as many other reviews mention, their shopping cart is a mess. It intentionally uses Google Maps to populate the City, State and Zip. And it GM can't get it right, sorry about your luck. No manually changing those fields. Even the customer service people say they can't change it. And this is intentional. I had to use a neighbors address to place my order. The customer service chat was fast and friendly, just not able to do anything about the system. Now lets hope all the books I ordered get delivered without any issues.

Date of experience: January 9, 2018
Minnesota
1 review
0 helpful votes
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I haven't received a book from ValoreBooks yet so I can't comment on the books. The order and payment page is really bad. If you don't let the system auto populate after filling in the address, it locks you out of the city, state and zip code fields. Who designed this mess? At first glance it appears that you can't place an order. A Google search revealed the solution as others have had this same problem many times. You may want to fix that page.

Date of experience: December 23, 2017
Maryland
1 review
0 helpful votes
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I ordered two different textbooks at the same time. One was processed and was shipped, while the order for the second book was cancelled due to the specific title being "out of stock." So many college students like myself rely on the availability of certain books, affordable prices and a fast delivery. Usually valorebooks meets those expectations, which is appreciated. But this time those expectations were met halfway.

Date of experience: September 7, 2017
California
1 review
0 helpful votes
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Same city, state, zip issues. They want you to use their drop down 'guess' address menu instead of letting you enter it in. This is not a normal data field entry selection for most people and I almost gave up. They're surely missing out on a lot of orders from people who don't try it again and by chance click on the little pop up when putting in the street to make it fill out the rest.

Date of experience: January 2, 2018
California
1 review
0 helpful votes
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Great Prices!
August 23, 2017

This book cost $155.17 new but I was able to rent it for $39! Can't do better than that! The used books were $13-$17 more than renting. I wish I would have found ValoreBooks years ago! I've never had a problem getting the book or filling out the order/payment form.

Date of experience: August 22, 2017

Overview

ValoreBooks has a rating of 3.6 stars from 1,577 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
40
value
46
shipping
39
returns
24
quality
32