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Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
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My experience has been fabulous. The products are great. There was an issue about the address but they resolved it smoothly and the delivery was on time.
Excellent customer service. Products reached on time. But products are pricey compare to other online shopping website.
I have used Utsav 5 times now, I live on a remote island in the Scottish highlands and delivery has been efficient each time. The clothes are beautiful and I am very happy with this company.
I ordered size 42 red colour man kurta but i received size 46
It is too big for my husband and dont know what to do with it as diwali is next week.
I recently received one of my 3 items. I wrote it to my cousin's prewedding ceremony. Everyone loved it! Best part is that I need bigger size clothing and this fit me perfectly! I can't wait to shop here again!
They took accountability of this incident and finally refunded the alteration amount. Apart from this whole ordeal I must say that the quality of the material was very good and did look just like the image on the website.
I would say maybe order online atleast 1 month before you need it and alter somewhere else.
I would even hate to give them 1 star. Their customer service pretended very well about caring. I talked to their customer service so many times ensuring they take correct measurements. They were like we will make sure everything will fit perfect, While I understand that it would probably have some discrepancy what I got was a joke. They did not alter anything at all, the bust size was so much bigger too. I needed a waist size of 28 and I got one with 42. Even the measurement card did not have all the details. The whole thing looked like rag on me and I freaking paid extra 15$ to get it fixed, it arrived at last minute. I will never in my entire life buy anything from this site!
I loved the pattern and designs of Kurta pajamas. Delivery came earlier than expected and my son wore this outfit sangeet ceremony and looked great
One saree I ordered was good. But the other saree was a bit loose. And also had technical glitch on the website. Overall I would say they r good and the collection is large.
Horrible experiences. Never order from them.
Very cheap and late deliveries. Pictures are very misleading.
As per site the Item was available in 1-3 days but they have posted after 10 days.
Horrible service and Items.
I had ordered 2 sarees with blouse for Durga Puja... before delivery, after long time wait (after 15 days aprx)... asked me that color not available & insist to purchase alternative color for a blouse & a saree. Just 7 days to go for Durga puja. I don't have choice to purchase for this puja... this a horrible experience. I'll not refer this site to purchase. Don't trust.
I purchased many items from Utsav Fashion for my wedding. The quality of service was second to none and the quality of products were exceptional.
I was dealt by one customer representative throughout most of my entire purchases. I received up to date information on the purchases and the status of the goods.
Some of my purchases had special instructions with it and Utsav ensured that they were all met. It was a superb service that I received.
I would recommend this online store for any one and for any occasions, especially people living abroad, when you need a trustworthy online store when making payments through credit cards, I found that Utsav site was honest and trustworthy and I didn't encounter any issues with payments or receiving refunds!
Thanks Utsav once again and to the customer representative (not naming anyone here as a means of respecting their privacy, but they know who they are) who had dealt with me over the past few months to ensure that all my requirements were met!
Many Thanks & Cheers!
I ordered a kundan jewelry set that was priced at over $200 and looked like plastic. I asked for a refund and was given store credit + charged for the return... because after spending 200 dollars on plastic jewelry I was actually expected to want to shop at this store again. Total ripoff. I wish I had read these reviews before ordering.
Got my saree. Super fast delivery... loved my order. Excellent customer support staff... altogether wonderful experience. Will buy more sarees
Nice cloth. Fits me very well. Love it. It was perfect in size. Happy with that. Looking forward buying from utsav fashion again.
I do my online shopping occasionally at Utsav Fashion for my traditional clothes. I always have good experiences with Utsav Fashion. I was never disappointed with the order. Will order more in the future.
Very beautiful dresses and sarees. Loved everything. Measurements are perfect. Quality is awesome. You made me very happy. Delivery dates were maintained very well. I can't thank you enough. Got lot of compliments already.
You get what you see online
Very efficient delivery and payment process is very prompt.
Wide range of product to choose from. Detailed information on material and type of product. And has lot of variety to filter your search.
Really pleased with the product (the arms are even long enough, which is rare for someone my height). The delivery took longer than expected, but when I enquired about this, the communication with customer service was delightful.
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Wes...