Member since October 2018
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• Updated review
They took accountability of this incident and finally refunded the alteration amount. Apart from this whole ordeal I must say that the quality of the material was very good and did look just like the image on the website.
I would say maybe order online atleast 1 month before you need it and alter somewhere else.
“They are the worst!”
• Previous review
I would even hate to give them 1 star. Their customer service pretended very well about caring. I talked to their customer service so many times ensuring they take correct measurements.They were like we will make sure everything will fit perfect, While I understand that it would probably have some discrepancy what I got was a joke. They did not alter anything at all, the bust size was so much bigger too. I needed a waist size of 28 and I got one with 42.Even the measurement card did not have all the details. The whole thing looked like rag on me and I freaking paid extra 15$ to get it fixed, it arrived at last minute. I will never in my entire life buy anything from this site!
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I have ordered two dresses and both of them look horrible, the dresses look nothing like what is...
a) poor / cheap quality compared to the price points
b) cumbersome returns process