Utsav Fashion FAQ | Sitejabber

Question:

Does their shipping exceed the days they say it will take? Does their shipping exceed the days they say it will take?

Answer:

Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.

By Sarah K. over a year old

See more answers (3)

Question:

Hello i wanted to order a nice suit some abaya, but now i am so skeptical after reading the reviews. what if you send some low quality piece ? Hello i wanted to order a nice suit some abaya, but now i am so skeptical after reading the reviews. what if you send some low quality piece ?

Answer:

Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.

By Naval K., over a year old

See more answers (2)

Question:

Hi i had ordered a kurti... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155464449132 Hi i had ordered a kurti... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155464449132

Answer:

Hi Shalini, First of all please accept our sincere apologies for the inconvenience caused. Please be rest assured, we shall close this case to your satisfaction for sure. Request you to help us with the order number starting with MU. We shall get back with the resolution at the earliest.

By Naval K., over a year old

See more answers (2)

Question:

Why you dont return and refund money Why you dont return and refund money

Answer:

Hi Shalini. We do return and refund for sure. I am not sure from where are you getting this concern? In case there is any refund of yours stuck, help me with the order number and I shall get back promptly with the update. Regards, Team Utsav

By Naval K., over a year old

See more answers (2)

Question:

How long does the shipping take? How long does the shipping take?

Answer:

Now today i take this one dress but i am not happy

By Seema S. over a year old

See more answers (2)

Question:

My nd product is also different dupatta is different .leggins not with dress. and top also not shown as opicture. now no one help me.i want return My nd product is also different dupatta is different .leggins not with dress. and top also not shown as opicture. now no one help me.i want return

Answer:

Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.

By Naval K., over a year old

Question:

Hi i had ordered salwarsuit... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155673210672. Hi i had ordered salwarsuit... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155673210672.

Answer:

Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?

By Naval K., over a year old

Question:

Hi, i ordered a dress, which i have to return bcoz the order has been different from which i have ordered. please i want to return back. Hi, i ordered a dress, which i have to return bcoz the order has been different from which i have ordered. please i want to return back.

Answer:

Hi. Please help me with the order number so that we can check and get back with the resolution.

By Naval K., over a year old

Question:

Hello. how long is it to ship to canada? Hello. how long is it to ship to canada?

Answer:

Please do not order from Utsav Fashion they are the embodiment of the Indian mantra of mediocrity: Chalta hai! They do not accept responsibility, they do not tell you what is happening after you place the order. They just tell you tomorrow. Tomorrow becomes 4 days, then 10 and so on and so forth. Save yourself the headache and do not waste your hard earned money with these jokesters!

By Vidya B. over a year old

Question:

I want to order a lehenga.what if i don't like the stuff or work of the piece, will you accept return with full refund like other online sites? I want to order a lehenga.what if i don't like the stuff or work of the piece, will you accept return with full refund like other online sites?

Answer:

Please do not order from Utsav Fashion they are the embodiment of the Indian mantra of mediocrity: Chalta hai! They do not accept responsibility, they do not tell you what is happening after you place the order. They just tell you tomorrow. Tomorrow becomes 4 days, then 10 and so on and so forth. Save yourself the headache and do not waste your hard earned money with these jokesters!

By Vidya B. over a year old

Utsav Fashion Questions & Answers

Does their shipping exceed the days they say it will take? Does their shipping exceed the days they say it will take?

Hello i wanted to order a nice suit some abaya, but now i am so skeptical after reading the reviews. what if you send some low quality piece ? Hello i wanted to order a nice suit some abaya, but now i am so skeptical after reading the reviews. what if you send some low quality piece ?

Hi i had ordered a kurti... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155464449132 Hi i had ordered a kurti... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155464449132

Why you dont return and refund money Why you dont return and refund money

How long does the shipping take? How long does the shipping take?

My nd product is also different dupatta is different .leggins not with dress. and top also not shown as opicture. now no one help me.i want return My nd product is also different dupatta is different .leggins not with dress. and top also not shown as opicture. now no one help me.i want return

Hi i had ordered salwarsuit... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155673210672. Hi i had ordered salwarsuit... but i'm disappointed with the quality... can you please take back and refund the amount. order number us155673210672.

Hi, i ordered a dress, which i have to return bcoz the order has been different from which i have ordered. please i want to return back. Hi, i ordered a dress, which i have to return bcoz the order has been different from which i have ordered. please i want to return back.

Hello. how long is it to ship to canada? Hello. how long is it to ship to canada?

I want to order a lehenga.what if i don't like the stuff or work of the piece, will you accept return with full refund like other online sites? I want to order a lehenga.what if i don't like the stuff or work of the piece, will you accept return with full refund like other online sites?

Can’t see your question? Ask to get answers from the Utsav Fashion staff and other customers.