Utsav Fashion has a rating of 3.9 stars from 2,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.
The shipment was delayed due to Quality issues Still theQuality of work is not as expected could be better
I did not recieve the shipping information when irder was shipped and even on your website there was not tracking details.
Very bad.took very long to arrive.no communication. When I raised a ticket and want to return the item, I received an email telling your item dispatched. Very funny..
I can tell that you really care and prioritize putting customers first. I really appreciate the emails you sent just to make sure that the size I wrote down was correct. Also, when I had issues with a payment question, the detailed explanation was wonderful. Above and beyond!
Suggestion:
The checkout process needs to be more clear. If we can pay without Paypal, that option should be available on the checkout screen without having to go through the links for Paypal to get to that option. The website for payment can be more clear.
The checkout process needs to be more clear. If we can pay without Paypal, that option should be available on the checkout screen without having to go through the links for Paypal to get to that option. The website for payment can be more clear.
Very efficient.
My package was received 2 days earlier.
I was totally amazed.
Ordered these for a dance performance and they were so bright and beautiful, everyone loved the colors
The person who helped with the exchange was terrific. I received clear instructions and am waiting on the replacement now. I'm looking forward to receiving the right size because the jacket is beautiful
I was not expecting the saree to be stitched like that and it is a bit short.
I thought only the pleats will be done and the PICO
It came all creased. Not a great packaging.
I received this lehenga a few days ago. My expected delivery date was quite late, but I requested early delivery, and they sent me the item before that. As for the product, it is beautiful, but a few things do not match the actual online picture. After seeing the fabric, it seems a bit overpriced.
I had to change the size an hour after I placed the order. The customer service team changed the size and the kurtas fit great! Definitely ordering from Utsav again.
Size does not match. I wanted 54 size for all but did not get anything on that size
I ordered the men's pink embroidered art silk jodhpuri suit. It was exactly as described and fits perfectly. Shipping was also very fast to the US.
It's okay if you're late to send, we really like it Thanks for your help
Pros: fast delivery in time, tracking id provided for shipment, review or feedback form follow up. What we see is what i got. Colors were same, dupatta was good, blouse was good but providing a zip on the side was tough to work and in description it was not provided during selection, i would have preferred back hooks instead. The blouse kept on pulling up and was loose. I wish they provide us a form where all the measurements are taken correctly and stitched correctly when its charged so much.
Cons: Stitching could have been better, not very great at lehenga, it was not straight stitch, i could see pulling of the stitch at places. The inner material used was cheap in skirt, the measurements were not aptly taken or stitched, height was not sufficient, i wish it was elastic at waist but i was provided with very thin naada.
Item received was as expected and of great quality and delivery was quick considering it was coming from India to US.
So grateful to find this company who was able to prestitch the saree I needed for a wedding I am attending without a huge price tag!
My order came fairly quickly to Australia and what exactly how the image showed the product. Very happy with this!
My experience was seamless. I had on time delivery & my garment was exactly as described. Thanks!
We were looking for a tuxedo for our baby's first birthday & the team made sure that even after size exchanges, our order is delivered on time & made our celebrations even better with the perfect blend of quality & design, definitely coming back to shop here
Answer: Hi Sonia. We are into this business now for over 15 years. We do believe in 100% customer satisfaction. We have less than 3% disappointment rate. And in case our customers are not happy with the item, we do have a friendly cancellation and refund policy in place. We would request you to allow us an opportunity to serve you. We are sure that you would be happy with the overall experience.
Answer: Yes they took over a month or more to delivery. Trust me don't ever buy from them. The clothes is nothing like what's in the picture.
Answer: Hi Priya, Please help us with the order number starting with MU so that we may check and assist you. Please don't worry. We shall surely close the case to your satisfaction.
Answer: Hi Uma. Our order number starts from MU or MI. Our website is www.utsavfashion.com. Can you please confirm the site from where you have ordered?
STYLE & SERVICE
Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.
Bespoke Tailoring
The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.
Global Delivery
We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.
Ready to Ship Selections
With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.
Over 50000 Styles
FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Westerns and Fashion Accessories curated from the farthest corners of India and exquisite craftsmanship. Be it an elaborate Banarasi or Kanjivaram Silk, a rich Bridal Zari and Resham work Lehenga, a party wear Anarkali or the most contemporary slit Salwar Kameez in Abaya style, you will find them here. Complete the look in Kundan Jewellery and embroidered Mojaris.
FOR MEN: From classic Nehru Jackets to hand embroidered Jodhpuris, a shift to an Indian persona is just a click away. Essentials like Kurta Pajamas, Pathani Suits and Juttis are available in myriad options.
FOR KIDS: The young charmers are always the first in our thoughts. Lehengas, Gowns and Salwar suits for girls and Kurta Pajamas or Angrakhas for boys are what we pride ourselves for.