US Postal Service

I have Priority Mail - 2 Day package from Kansas City to San Diego, dropped in Leavenworth KS, 2/24 AM, promised to be delivered to San Diego 2/28 (already 4 Days). It did not arrive on 2/28, instead, the package arrived at USPS Regional Origin Facility (KANSAS CITY MO DISTRIBUTION CENTER) on 3/1 evening? And status shows item is currently in transit to the destination. Today is already 3/2. Trying to call USPS Customer service, after proving the tracking #, it says it is incorrect, and call is disconnected. Terrible service, and I will never use USPS service again in the future if I have alternatives

I order a book of 20 stamps online at The Postal Store of the USPS, and never received them. Also, my email confirmation did NOT show any tracking number on my receipt. Now I've found that there is NO WAY to even talk to a "agent" without a tracking number.your "order number" is useless... no way to seek a refund or just complain to anyone. Their system is ONLY based on you having a tracking number to get past their "computer greeter". To speak to an agent, a real person, not a machine! Just wasted $!4.85 and have no voice with them. Go to the post office or have your mail carrier bring them to you, buit don't order via the USPS's Postal Store. Your local postmaster cannot help you. It's out of his hands to help you. BEWARE THE USPS POSTAL STORE. Here's my order number if anyone at the USPS bothers to read these complaints:

Order #:

O*******702
Robert L Cash

USPS sucks. My package was supposed to arrive Friday. It was out for deliver in my town on friday. It didnt arrive it went back to the post office. Same thing saturday. Same exact situation sunday. Monday it said "waiting for delivery scan." Tuesday it was out for delivery again and never shiwed up. Wenesday they didnt even put it out for delivery. It was waiting at the post office. Thursday it was out for delivery and didn't show. It has now been a week since the package arrived at the post office where i live and it has been a week of the delivery truck not even making it over to this $#*!ing side of town.they need to do better.

Do not buy insurance for your package if your selling stuff on ebay. I sold my gaming laptop on ebay and shipped it with usps with insurance. The buyer scammed me and send me my item back. I lost alot of money. Ebay and paypal wont help me so i decided to see if i can file insurance. USPS denied me multiple time when i appeal. They wanted the buyer to take it to the usps store to inspect it but the buyer refused to do it which means im out of luck. I even send pictures the buyer sent me to prove my case but i still lost. Buying insurance is useless if the buyer refuse to help you. Why would he help you when he is scamming you!?!?

Package received by usps on October 24. I did many calls, useless no one indicate me where is my parcel when I check online they just show me still moving through network when I put it my USPS number that doesn't show anything they just show 24th October receiving and 28th October still moving I am very upset. No one helping us cannot tell me where package is currently nor give me any details on delivery date just show package delayed

Absolutely god awful. If I could leave no stars, I would. A full organization of incompetence. Anytime I ask questions, no one ever has answers for me regarding my package.

I never write reviews but after such a terrible experience with USPS I had to. My package was a $400 item of clothing, I was very concerned about my package as I applied for tracking notification E-mails only to get two updates that a missed delivery had occurred, I then tried to contact the company multiple times and kept trying to track my package. I have been trying to find my package for 2 weeks now, the only information I have was that there was a missed delivery AND THATS IT. Its as if my package is gone or stolen and they don't care at all. Many of my friends have had bad experiences with this company before also, I will never use them again! VOID, AVOID, AVOID!

On December 6th 2023 I sent my rent via 2 day certified mail. They rental agency never received it and it hasn't come back to me. This is completely outrageous! Today is January 25th 2024.

Always had great service with USPS shipping and receiving packages from them has been a good experience for me. Ebay and Amazon orders show up on time.

The postal service is just one of many government entities that provide HORRIBLE service. Charge way to much for your shotty services. I'll ship any other way from now own. Seems like most of my packages are delivered via horse back due to the amount of time it takes to get here...DAMN, JUST DO BETTER BUT YOU WONT BC YOU CANT.

On Wednesday, January 24, I spent $30.65 to mail a Manila envelope-sized package to a law firm in New York by overnight mail from my Florida address. The post office said that my mail would be delivered the next day on Thursday, January 25 by 6 PM. I checked the tracking number yesterday and today and my package still has not been delivered. I called my local post office and was told that there is no one available that can talk with me. I called an 800 post office number and was just able to listen to a recording from the post office that said that multiple severe weather systems are slowing down the mail, but I checked the weather in New York and there are no severe weather problems. I haven't heard of any severe weather patterns in any parts of the eastern United States. In my view, this is theft. To charge all that money and not deliver the service that was promised is Highway Robbery. I should be issued a refund. Next time I will use UPS instead of USPS if I want something to get there as promised.

In October 2023 mailed package to Ft Lauderdale, Fl. Package was not delivered for "insufficient address" (untrue) and "returned to sender". Went to my post office and was told package had been sent out to my home (I had a "hold" on my mail as I was away from home from 10/24-11/03). After several attempts, finally got an agent on the telephone. He seemed uncaring and said package would be delivered to my address. Still waiting for undelivered package. Impossible to make claim as one needs to prove content of package, cost of items in package and proof of insurance ($100 insurance included in postage).

Mailed another package (CA to NJ) and it took 7 days to reach destination, having first traveled to Puerto Rico.
Overall, for me it's not cost efficient to use the Postal Service; cheaper than FedEx and UPS people think. But is it? Not when packages are not delivered in a timely fashion, delivered damaged or NOT delivered at all AND not returned to sender. So one loses the price of postage and the contents of the package. PLUS, it seems every year the cost of postage is increased, but service gets worse.

Albuquerque NM ******* is the worse ever no one answers the darn phone during business hours. And they lost my package its circle their network for over 4days

I trusted the United States Postal Service to deliver a package from Miami to Jacksonville which only took a couple of days when The package reached Jacksonville to my best friend the Box was empty from what I sent her it was a personal item I had made for her for her deceased Son someone opened and took a charm that I had made for her and now they Are telling me that I cannot be reimbursed only for the shipping which was only $5.34 which is ridiculous but also saying if it's found they will send it I am so disappointed I am very hurt and not satisfied with the service that I have received them and this is not the 1st time but this one really pushed me over the limit data service from the USPS I would never ship with him again

I had no problems with USPS until last year, they stopped delivering any packages to my apartment anymore even ones I receive from the Veterans Affairs, I have talked to them and they said that USPS as a whole doesn't deliver to apartments anymore, is this right? No, it's not because myself and tons of others depend on deliveries to even live. Why not just let them go out of business or shut them down p[ermanately since UPS and FedEx does a way better job, plus now all the mail carriers are fat or literally out of high school so pure laziness.

I went to my local USPO yesterday, Wednesday May 25 at 10:50 am only to find all the lights off and the building locked without even access to mailboxes! No note, no explanation. This is the THITD time I went to this PO and it was just closed without reason. If I didn't show up to work what would happen?

Returned early while mail delivery on hold. Initiated a hold cancellation on line with request to deliver mail. Four days later still no mail deliver called moan customer service with no resolution. Called local post offices 3 times with no answer. Called usps mail annex 4 times with no answer. Went to local post office and was told mail being held at usps annex and to call there ( a second number was provided) called twice with no answer. To date NO MAIL DELIVERY AND NO WAY TO PICK UP MAIL. Would give a zero rating if I could.

I had 5 packages being sent from 5 different people. Bc USPS worker told system I Had invalid address I stopped getting my mail & packages. I go to post office today and this nasty lady Covina whatever says you didn't pick up ur mail that's why it's all here. Um no u dumb $#*! w attitude it's ALL THERE BC YOU GUYS $#*!ED UP ROYALLY BY TELLING THE WORLD MY CORRECT ADDRESS FOR PAST 10 yrs WAS NOW INVALID WRONG ADDRESS.

I mailed a birthday gift by Priority Mail to my son in Temple,TX on February 15,2023 from West Virginia and went by air to Austin,TX showing on their tracking software arriving at the Austin Distribution Center on February 16th. I wanted to be sure it got there OK, thus sending it Priority Mail. So here it is March 4th 2023 and it still shows "arriving late, moving through network"! Temple, TX is a little over 60 miles from Austin! I have filed two complaints with case numbers up the chain at the USPS and they can't find the Priority Parcel! SAD! AUSTIN WE HAVE A PROBLEM!

Worst customer service, no one helps
Stupid automated machine
No luck in getting you package that was nor delivered
Delivery people do not deliver it to the right address and you have to find your package on your own while these people add work for you
Customer service doesn't help and you can't even connect to them
Ridiculous!