US Postal Service

Tracking number useless. Calling Customer service is useless. Filing a claim is useless. I lost the money I spent on delivery plus the value of the package, $200. And these people actually get paid to rip you and I off! This is a disgrace. I understand why the USPS is a money losing business, they don't deserve to stay in business because they suck!

Twice, I have stopped the mail because of a vacation, and it never got stopped! Now, I stop it a couple of days ahead of a trip to make sure. The "stop mail" cards, do better. The post office seems to struggle with online "stop mail".

They screw up, or lose a package at least every single month. Every. Single. Month. Sometimes twice a month, & they can never answer the question why or how. The most recent fumble by USPS is just incredible. After waiting a couple weeks for an international package, it arrived in New York! The excitement was increasing! I live in New Jersey & knew my package was only a day or two away! Then USPS did what they do, & dropped the ball. Naturally, they sent my package to New Mexico to ensure it takes as long as possible for me to receive my items. Thank you USPS. Because you are always so consistent, I can always count on being disappointed. Xoxo

I purchased a parcel box and installed a padlock. My package delivery note says to place on parcel box and lock padlock. I have a sign hanging from the padlock, and a sign in the parcel box saying to lock the padlock. I see on my doorbell camera the driver reading the sign. Or it looks like they are reading it. The driver puts the padlock back on the hinge but never locks the lock. Common sense would tell the normal person to lock it. I made numerous complaints. But Management just tells me they will talk to the driver. But the next package delivered. Same thing. UPS and their drivers care nothing about customer service. I wonder if they can even read. It seems they just hire anyone these days and the days of hiring smart people are gone.

If I could leave a negative million I would these people guarantee 1 day. And I have legal documents late to its destination due to their inconvenience! I'm in a custody battle and had one day for my papers to reach its destination and it's late because of these people

I shipped a gift from VA to LA. The item was damaged by USPS. I submitted a claim that was denied. The recepient in LA took the damaged item to the local post office for inspection of damages. The manager at the LA post office did not record the inspection. The claim was denied a second time. I received the first notification of the claim denial via mail after I contacted USPS for an update. There is no system in place to resolve claims after the second appeal. I feel USPS has no intention to be held responsible for items damaged by them when shipped. I feel USPS has outlived its usefulness as private shipping and mailing companies are responsive, customer oriented and take care of their mistakes. Will not do business with USPS again.I dont use stamps!

I have had nothing but bad service from USPS for years. They have lost my mail so many times and when I tell them, they tell me to "contact the seller" and ask for a refund. They take no accountability for their actions. My mail and parcels get rerouted and then I have to wait weeks sometimes. Talking to a agent is like talking to a zombie. It sounds like your talking to the living dead. They try to explain their mistakes by telling you you're wrong and that you should feel sorry for them cause they don't know how to do their job. Louise DeJoy headmaster of USPS should resign as he/she had brought down the postal service to it's lowest depths!

I've been waiting for my package to be delivered from NY to LA for 2 MONTHS! And my package is completely damaged. You cannot talk with associates, no one can help you. This is just the worst service on Earth

When you make a complaint. They wait few days then send you email stating they have done througher investigation and are sorry. They mark it as resolved. When in fact they couldn't care less about you. Twice they have lost. My package and delivered to wrong address. But they will try to tell you that you got your package disgusting service all around. They expect us to accept this service. Who do we go to when you get nothing resolved with them.

The only time my packages are 4 or 5 days late when they get delivered by the post office! This is the third time in two weeks! Wth! UPS is never late! FedEx never late! Companies need to stop using the post office to deliver packages! Stop using the post office to deliver my packages. They suck at their jobs!

I have never had an unpleasant experience at the Universal city and Converse in Texas post office, they are fast efficient and very pleasant. The prices for the US Postal Service are very affordable thank you for a job well done.

Postal carrier will not deliver packages that are in boxes, will not get out of the car to put it on the porch. So this is deliberately tampering with the US MAIL I have complained to my local post office and nothing has been done.

I have never really had issues with USPS until now. I don't know what's going as of late but the service they have going is embarrassing. I have had a package tried to be delivered to my house TWICE now and it has been sent back to the sender both times. After calling USPS and waiting on hold for 20 minutes, only to speak with someone who couldn't help me, I hung up and called the sender. They admitted that USPS sucks and that they'd switch my delivery over to FedEx. You're better off using any other delivery service on the planet. This is absurd.

This is the 3 rd time a package that was to be delivered NEVER arrived. On at least 4 occasions I have received another persons mail and I have brought it to the post office for re delivery. I doubt that they do that unless a complaint is made. The USPS should be done away with and taken over by a private corporation. As long as it's not AMAZON because they're no better with delivery.