US Postal Service

Apparently you can't talk to an actual person when calling USPS. It has the most difficult system in place. I put in my tracking number over the phone thinking I would get an agent, and the stupid automated voice is still trying to "help" me. Why is it so hard to get an actual person! All I want is to talk to an actual person! God I hate USPS.

I wish I could give this post office zero stars. The workers are very rude, disrespectful and lazy. They get an attitude and suck their teeth when they have to go in the backroom to grab your deliveries They love to say that they attempted to deliver your package and that they left a slip in your mailbox, which they never. I have seen the drivers sitting in their truck and never step out to deliver the packages.

I don't know what's going on at my local post office ******* but the customer service is none existent. The letter carrier on my route rarely puts my main in my mailbox. My neighbor is constantly bringing my mail to me because the carrier puts my mail in their mailbox. Amazon has notified me a few times times that my package was delivered and when I go to mailbox the package isn't there, however the package always miraculously shows up 2-3 hours later inside of an old newspaper box that is on fence and is no longer in service. I have tried to call my local post office and no one answers the phone. I have went to my local post office to speak to management about this delivery issue and they are never available, I'm told to leave my phone number and they'll call me back and they never do.

The mail service is so poor. We don't have a mailman every day, they are so unhappy and many took early retirement! I've had missing mail and can't really count on usps. So sad trump and Dejoy destroyed an icon of service that has lasted centuries!

I ordered a beautiful ring because it was my mother's birthstone, my mother passed away in January, kinda a daily reminder of her.
When I received the ring it had been damaged so bad I could not even wear it. So after waiting a month for this reminder of my loving mother, I was shattered to see that it could not even be worn.
I'm in tears writing this because no one could take an extra minute or two with a package instead you would rather deliver a package with an unsealed sticker, a hole in the package, and a damaged product.
With both my parents gone I don't have much to look forward to anyway so thanks for taking this from me too, because a replacement wasn't an option, all I could do was get a refund, that I have to wait 7 to 10 more days for. Then I can attempt to find another one that I have to wait another month for. Completely heartbreaking.

Just a bunch of dishonest crooks. Who steal packages from children. Somehow the package( a well size box) decreased in weight to 0lbs 0 oz two hour north of its destination. Ended up two hours south of its destination. And then all the way on the other side of the country.

Package says delivered but NO. Tried to email Customer service and get this reply, Thank you for contacting the United States Postal Service. We apologize, but your email reply cannot be directed to the appropriate USPS team for response. Please visit our https://faq.usps.com/s/ page or visit our https://www.usps.com/help/contact-us.htm page for alternative options to reach us.
Really and you want more money for what?

Their job was to deliver a package, instead, I was notified they were unable to deliver the package - even though they deliver the mail every day to this apartment complex. I called the number provided and through their automated system sent to a post office that does not handle my zip code. They provided me a number that I called 4 times with 4 different responses, none of which helped me find my item. Next, I was told that I was calling an emergency number and to never call it again, the number provided to me by a postal service worker. 3 days on and I am still trying to determine where this item is

9 days after tracking indicates arrival and cleared in Australia no delivery

Tracking updated yesterday as delivery attempted 4.32 am Australian time and delivery will be attempted later that day

I don't understand how 4.32 am in the morning makes sense... and there is no update that delivery was re attempted

I have sent two courteous emails in two days and no response

I now suspect the package is stolen... so I rate the usps service as unreliable and non responsive

I truly hate you guys now.
I paid extra to get important documents in 2 days, by the 26th of November. I still don't have it. The system shows it'll be MONDAY, 29th. REALLY? The holiday is for 1 day only. I paid for a reason and expected that to be on time. Ok, maybe one day later, but you people are Scammers: take money for extra service and never provide one!

This is the second time my package was delivered to the wrong mailbox within the community. The first time, the person who received it by mistake was nice enough to deliver it to me, but this second time, I was not as lucky! Their answer to me was you'll have to take the loss as there's no way we can retrieve it

I recently was trying to put in an application through the post office in my area when you fill out the profile it makes you pay money to continue to look for jobs this inconvenience people that don't have extra $89 to throw away when there's no jobs available in their area to apply for the refund should still apply for that reason not just if the post office doesn't hire you or if you fail all four level entries make sure you have extra money to give to them when you can't find a job through them cuz they won't refund it for that reason for not being able to find a job I do not recommend this unless you want to be a postal carrier lots of jobs for those though

Last Saturday I mailed a small package from Southern Vermont to Connecticut. One weel later the package is not delivered. I tracked it and found the Springfield Mass. USPS location is the problem. They sent me three notices stating the package has left the facility on the 17th, 18th and 19th. How is that possible?
This is not the first time with this Center. December 2020 I had a Christmas present stuck at that Hub and didn't get it delivered till JANUARY 21st, 2021. They need new management. I will use UPS next time and all the time in the future. Seven days to gravel 100 miles?

I will never send or post an important mail through usps. My daughter sent her passport to Washington DC for a visa to travel. We talking about priority mail which is supposed to take 3days the passport ended up getting lost. We had to request for a new passport and the worse part was that after a month even though the mail was priority we received the mail AN EMPTY PRIORITY ENVELOPE. I mean why would they send it back to us empty. And it was all torn apart. They don't care. Pure negligence. This is an American passport my daughter's identity was stolen. Awful. They are unreliable