uShipReviews 347

Too expensive. They collect on both sides of the trade. I'm going independent next time. Stop spamming people!

I was very happy with the company I used to haul a trailer form Michigan to NC. The shipper contacted me right away and showed up on time.

Charging the shipper and transporter is robbery. Only the transporters should be charged. They are the ones in this for a profit, other than uship.

It was surprisingly simple to use, but with the online component and dealing directly with drivers. Literally saved HUNDREDS over quotes from UPS or FedEx for the same shipment

This is the fourth time I've used them three times for a car fourth time was for moving apartment great communication and all times that I've used them throughout the whole process

Thoughtful communication + Went above and beyond - not a mark on the velvet but on date, on time, on the money! Would seek out again

I had a great moving experience. I appreciated the direct communication I had with Maurice until my shipment was completed. Everything was handled very professional. I certainly will be using this service again.

Pete picked up a golf cart I bought in Chestermere lake (in my absence) and brought it to Windermere BC on his flatbed. He had the right equipment, it arrived in good shape, properly secured, was on time (early in fact) and was very communicative from start to finish. I would definitely use Pete again!

Frankly, I turn to UShip first every time. I have only had one problem, and that was something I allowed to happen anyway. Otherwise, apart from the Draconian need to censor initial communications with shippers (some of which is frankly needed for a fair quote) I have had no real problems through dozens of important museum realted shipments.

I suggest more info for the first first-time customer. Example: give estimated date for final arrival.

I lost over $5,000 using U-ship. They don't vet their brokers. I shipped a crated engine using u-ship for $400 and 6 months later got a bill from fed-ex for over $5,000 saying they never got paid for the shipment. U-ship refused to help and it looks like the broker is out of business now. U-ship only refunded my "service fee" which is about $100. They told me they only connect shipper and shipping broker and are not responsible.

I wanted to use their website, because someone recommended it to me to ship my ebike. I posted my add and after a few days I get an email notifying me that my account has been suspended. When I reached out to understand what is going on, the response I got is "We will not be able to reinstate your account and Member Support will not be able to discuss your suspension over the phone". No explanation whatsoever. Don't waste your time with this website!

Shipper broke my TV. Uship customer service was a joke, the protection plan was a joke, and the whole company is a disreputable scam. I'm out the value of my TV, the amount I had to still pay the idiot who broke it in transit, and costs to dispose of it when it arrived trashed.

Honestly, do not roll the dice on this organization. Look at all these reviews of people losing their items with absolutely no recourse. Avoid at all costs.

Hide behind "neutral third party" all you want, but you're enabling scammers to take items and money from customers and you should be ashamed.

I used uShip to ship a motorcycle from Memphis to South Carolina. The suggested bid price was quite a bid lower than what I actually ended up paying. I tried using the Smart Phone App. But I had to go to the PC based on line site to complete and track my delivery to completion. UShip phone support is excellent but only available directly during normal business hours. After hours support is via voice mail

I had 2 antique pieces that arrived broken. I was told that there would be some sort of compensation since these pieces can't be sold the way they are now. I am going to have to sell one "as is" and hire someone else to fix the other piece. I have never heard back after multiple attempts. Will NEVER use them again.

And USHIP didn't hold him accountable for anything. They don't protect the consumer and they don't qualify their shippers. You'll get the snarky kid throwing your merchandise in the bushes and riding his bike on down the street. NEVER AGAIN