Usenet.nlReviews 138

If I could give 0 stars I would. I signed up for a trial which I cancelled as realised after signing up it wasnt for me or what I was looking for. Unbeknown to me I was still being charged but it turns out for some reason I had two accounts created and listed under one email address. The customer service was not very helpful. I dont know how many emails I have sent backwards and forwards asking why Im being charged for a service I dont use. Its only taken them 3-months to tell me that my email address is listed under two accounts, which is why Im being charged and as I hadt cancelled second account during trial (which I dont even realise I had), I was automatically upgraded to 1-month subscription. I would not recommend this service to my friends. I wouldnt want anyone else to go through hassle I have and all for just cancelling an account.

This is a scam! Never sign up for this service. Whatever you think you need it for... trust me you don't. I signed up for the free trial and after doing so I realized they did not have the sheet music I was looking for, and then cancelled it (or so I thought). My subscription was not cancelled even after four attempts, and consequently I have been recieving invoices for the subscrption that I have never used, and to my knowledge cancelled. Also if you live in the United States and need to make phone calls to the hotline keep in mind that their business hours are different. In our time it is 3am-1pm on weekdays, and 3am-11am on Saturdays.

I gave them 5 stars so my review is easier to find. Though the other reviews on this site suggest its nearly impossible, its very easy to cancel your usenet.nl free trial within the trial period without having to make any overseas phone calls. The user agreement states that you are entitled to cancellation within your 14 day trial period, and is effective immediately upon receipt of your request to cancel using their online cancellation form. If you are still under the free trial period, these are the instructions on how to cancel your trial: Log in to your usenet.nl account on their website using the login info they sent you in your free trial confirmation email. Click on the "My Account" tab near the top right of the page. It will direct you to the "My Subscription" page. There should be a redish-orange button near the bottom right of this page that has the word "Termination" on it. Click this button, select the appropriate reason for cancellation, and submit. Its as simple as that. If you did this you will be sent an email confirming that they received your request to cancel which, according to their user agreement, is sufficient for ending the trial period. The email also states that your subscription will not be extended after your current (free trial) term is expired. This is their legally binding promise to not charge you for services past the free trial period. They will only charge you if you fail to cancel before the end of the trial period through their official means of cancellation. The user agreement clearly states that deactivating your payment method does not constitute or represent cancellation of services, and you will still be bound to pay for services until you officially cancel with them directly.

This is a scam site. I have written our Washington State Attorney Generals office registering a complaint. I have received a collection letter from them even though I cancelled. Others in a similiar situation as me have noted that the collection letters escalate in intensity to threats of lawsuits and threats against my credit history.

FIRST DO THIS:. They generally use Paypal to setup your account and bill through Paypal. Go to your paypal page and cancel your subscription with them to ensure they do not steal any money from you... IF and only IF you get a collection letter from them write your State Attorney Generals office and register a complaint detailing your situation... send the scam collection agency a copy of the letter you have registered

Same story here. Tried to cancel my subscription online but realized I had to call them oversees and so forth (how convenient!), so I canceled the Paypal payment. Then got a letter from them asking that I pay them 110 EURO or else they would pass the outstanding debt to their partner on site.(credit recovery company). And of course, they made sure I could wire transfer the money directly to their bank account out of fear.

What a bunch of low life, useless worms. Please people do not give in to these clowns. PLEASE IGNORE these thieves. I actually find myself quite idiot to have even registered for a free trial of pure s*h*i*t. They can send me crap letters as much as they want, I'll use these rags as toilet paper or to start a bonfire. (btw, can I put negative or at least ZERO star. One star is actually way too much.)

Very easy to register, very difficult to leave! Don't go there! Just, don't! I couldn't even use the software to download the files I wanted. So I wanted to leave immediatly after registration.

They have your credit card number at that point, and to leave, you need to click several times on a small "continue" button which does not obviously lead you to the cancellation page your are looking for! In the end, after several "continue" clicks, they ask you to call them by phone (!)... at certain opening times... Last and not least, you need to type your Personal ID in the phone! And this ID is DIFFERENT from your username! X_x