• Usave

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Usave has a rating of 3 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Usave ranks 177th among Auto Other sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate Usave?
Top Positive Review

“Best way to go for car rental”

Michael O.
2/14/24

Affordable close by John Wayne Airport Amir, helpful and super full of kindness took care of our family and rate service provided 5

Top Critical Review

“Usave with a headache”

Tamiquea S.
10/15/22

I needed a rental. I went through Priceline. Went To Usave. I gave a $300 cash deposit, $630 debit, and $400 credit card. Within a few hours I noticed the tag was expired. I took the car back. Then the exchange vehicle started having mechanical issues. I had no choice my to return. While at the Usave, the owner grabs s gun and wants me and him to test drive. I declined, he said it was for his safety. He gave me a refund, of $300. The $400 credit was returned and they refuse to refund my $630. Be careful. They are Corporate thieves, I went to budget spent more Money but a good car rental and headache

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user tamiqueas
2 reviews
3 helpful votes
October 15th, 2022

I needed a rental. I went through Priceline. Went To Usave. I gave a $300 cash deposit, $630 debit, and $400 credit card. Within a few hours I noticed the tag was expired. I took the car back. Then the exchange vehicle started having mechanical issues. I had no choice my to return. While at the Usave, the owner grabs s gun and wants me and him to test drive. I declined, he said it was for his safety. He gave me a refund, of $300. The $400 credit was returned and they refuse to refund my $630. Be careful. They are Corporate thieves, I went to budget spent more Money but a good car rental and headache

Tip for consumers:
Usave with a headache

Thumbnail of user inesep2
1 review
0 helpful votes
August 3rd, 2023

Be carefull. We were charged for crossing boarded although we didn't cross Austria boarder. They don't reply telephone calls.

Products used:
Car rental

Thumbnail of user lorienm
2 reviews
11 helpful votes
February 9th, 2019

Scam artist. First I reserved this car through Orbitz and the total was $162 then when I actually picked up the car it was going to be $534 and after I drop the car off and got back to the States 4 days later they charged a $200 deposit for a total of $734. When I called and asked they said," you signed for $534 we can't charge any more than that. " First they said they would credit the deposit back during the next billing cycle then by the end of that conversation they said, no they didn't owe me any money back. Then they just acted like they couldn't understand my English all together so I hung up and called the corporate office in Mississippi. I spoke to a woman who assured me that she would file a complaint and somebody would get back up with me. 5 days later I hadn't heard from anybody so I called again and filed another complaint with someone else, never heard from her either. It's been 2 weeks since I dropped the car off no one has bothered to call me back and they have not returned my $200 deposit. So I've unexpectedly paid $734 for a rental car that I was told would be $162 before I went to pick it up. I should have read the reviews before I book the car. This place is a nightmare, they're frauds and scam artists.

Thumbnail of user michaeloreyzi
2 reviews
0 helpful votes
February 14th, 2024

Affordable close by John Wayne Airport
Amir, helpful and super full of kindness took care of our family and rate service provided 5

Service
Value
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

How do I know I can trust these reviews about Usave?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Usave?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business