U-Save Car & Truck Rental

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U-Save Car & Truck RentalReviews 310

4.4

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From the business

U-Save Car & Truck Rental provides car and truck rentals at affordable prices, paired with top-of-the-line customer service. With both international and neighborhood locations, U-Save meets all your mobility needs—whether you’re booking an airport rental, finding a vehicle for your daily commute, or reserving a van or minivan for a family vacation. We believe affordable pricing can go hand in hand with exceptional service to make every rental experience seamless and stress-free.


usave.com
Madison, MS, United States
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U-Save Car & Truck Rental Reviews Summary

U-Save Car & Truck Rental has a rating of 4.4 stars from 310 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with U-Save Car & Truck Rental most frequently mention friendly staff, customer service and good experience. U-Save Car & Truck Rental ranks 12th among Car Rental sites.

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Ohio
1 review
0 helpful votes
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Great value
June 30, 2025

The van is well maintained and drives well. Better price than U-Haul and Home Depot,

Date of experience: June 20, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Bob,

Thank you so much for the kind words!

We're thrilled to hear the van met your expectations and that our pricing worked in your favor.

Looking forward to continuing to serve you well!

Kind regards,

U-Save International.

Ukraine
1 review
0 helpful votes
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Super car rental
June 30, 2025

Super car rental! Super service from handing over to returning the car, new cars

Date of experience: June 20, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Dmytro,

Thank you for sharing your positive experience!

We're delighted the service and vehicles met your expectations and look forward to assisting you with your future needs.

Your feedback truly motivates us to keep providing excellent care from start to finish.

Kind regards,

U-Save International.

Italy
1 review
0 helpful votes
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Davvero ottimo
June 30, 2025

Ho noleggiato l auto on line, e x la prima volta ho preso la macchina che era in foto tutto perfetto

Date of experience: June 20, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Giovanni,

Thank you for your five-star review.

It is fantastic to know that you had a perfect rental with us.

We hope to see you again in the future.

Kind regards,

U-Save International.

GB
1 review
0 helpful votes
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My holiday in sicily
June 30, 2025

It was a bit awkward to get to the office at catania airport but when we found the office the office and the people who worked there were very helpful and kind and the overall experience was very good

Date of experience: May 7, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Mario,

Thank you for sharing your holiday experience!

We're happy to hear our team made a positive impact once you arrived, and we truly appreciate your patience; we’re looking into ways to make that first step easier.

We look forward to making your next visit even smoother and more seamless.

Kind regards,

U-Save International.

Oklahoma
1 review
0 helpful votes
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Ur decision
June 30, 2025

Good service and good vehicles and good guys. Oh, come on I'm running out of 60 letters

Date of experience: June 20, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Kyle,

Thank you for the enthusiastic feedback and for highlighting both service and team spirit!

We're glad to have earned your trust and look forward to supporting your needs reliably in the future.

Your confidence means a lot, and we’re always here whenever you need us.

Kind regards,

U-Save International.

North Carolina
1 review
0 helpful votes
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Great Price!
June 30, 2025

While it is a little convenient having to take two shuttles from the airport and it was a very tight squeeze in the van on the way back to the airport, the Savings is incredible and I would definitely use them again!

Date of experience: May 6, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Patricia,

Thank you for sharing your experience and highlighting our savings—that truly means a lot.

We understand bustling systems can feel tight and will continue exploring ways to enhance comfort for future rides.

Looking forward to welcoming you again soon with an even smoother journey.

Kind regards,

U-Save International.

Rhode Island
1 review
0 helpful votes
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NICE SUV AT AN INCREDIBLE PRICE
June 30, 2025

Flawless experience. If you are willing to take a 10 minute shuttle from the airport, you will save a ton of money and still get a clean car and very friendly and capable service. If you are from the US and want to use your own insurance coverage (which will save you lots of money) be sure to bring your insurance ID card and something in writing from your insurance company that they cover you in Puerto Rico

Date of experience: May 19, 2025
Natalie F. — U-Save Car & Truck Rental Rep
7 months ago

Hi Harold,

Thanks so much for sharing your experience and those smart tips about the insurance and shuttle—it’s great to hear it all worked out so smoothly for you.

We really appreciate your thoughtful feedback and hope to see you back soon!

Kind regards,

U-Save International.

Latvia
1 review
0 helpful votes
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Scammers
August 3, 2023

Be carefull. We were charged for crossing boarded although we didn't cross Austria boarder. They don't reply telephone calls.

Date of experience: August 3, 2023
Florida
2 reviews
3 helpful votes
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Usave with a headache
October 15, 2022

I needed a rental. I went through Priceline. Went To Usave. I gave a $300 cash deposit, $630 debit, and $400 credit card. Within a few hours I noticed the tag was expired. I took the car back. Then the exchange vehicle started having mechanical issues. I had no choice my to return. While at the Usave, the owner grabs s gun and wants me and him to test drive. I declined, he said it was for his safety. He gave me a refund, of $300. The $400 credit was returned and they refuse to refund my $630. Be careful. They are Corporate thieves, I went to budget spent more Money but a good car rental and headache

Date of experience: October 15, 2022
North Carolina
2 reviews
11 helpful votes
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Scam artist. First I reserved this car through Orbitz and the total was $162 then when I actually picked up the car it was going to be $534 and after I drop the car off and got back to the States 4 days later they charged a $200 deposit for a total of $734. When I called and asked they said," you signed for $534 we can't charge any more than that. " First they said they would credit the deposit back during the next billing cycle then by the end of that conversation they said, no they didn't owe me any money back. Then they just acted like they couldn't understand my English all together so I hung up and called the corporate office in Mississippi. I spoke to a woman who assured me that she would file a complaint and somebody would get back up with me. 5 days later I hadn't heard from anybody so I called again and filed another complaint with someone else, never heard from her either. It's been 2 weeks since I dropped the car off no one has bothered to call me back and they have not returned my $200 deposit. So I've unexpectedly paid $734 for a rental car that I was told would be $162 before I went to pick it up. I should have read the reviews before I book the car. This place is a nightmare, they're frauds and scam artists.

Date of experience: February 7, 2019