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USA Service Dogs

How would you rate USA Service Dogs?
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Oregon
1 review
1 helpful vote
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THIS IS A SCAM WEB SITE!
September 25, 2024

You DO NOT need to have your animal placed on a, "National Registry." Did you know there is NO NATIONAL REGISTRY for service animals?

You DO NOT need any of the documentation that this scammer offers. In order to get on any flight, etc, you just need a signed piece of paper from your physician or therapist. Why pay this guy to give you fake paperwork? Hell... I could make you one, that at least looks official for ten bucks,

Date of experience: September 25, 2024
Wisconsin
1 review
4 helpful votes
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Has anyone actually look up the American with Disability Act service dogs completely? Where does it say your dog has to be registered? It even separates service dogs from emotional support animals. No registry required ever

Date of experience: May 21, 2022
Maryland
1 review
1 helpful vote
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Registration not needed - but it helps
March 15, 2021

No national 'official service dog registration' is required for verified service dogs.
I registered as so many people ask "Is that a service dog?".
Just showing the registration placard on my dog's vest seems to stop these questions for the uninformed public.
So from that perspective this is a valuable service to handlers and public alike.
Thank you

Date of experience: March 15, 2021
Alabama
2 reviews
3 helpful votes
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This sight is very prompt. Received certificate and carrier timely. I would recommend. I carried my pet on flight with Delta with no problems. All went well. The carrier was not stable. I returned with no problem.

Date of experience: May 21, 2018
Montana
1 review
13 helpful votes
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They were very helpful walking me through the process of getting my service dog registered and it was very easy. My products came no later than a week after my order was submitted and they offered lots of useful validation records to prove the authenticy of her training and how she helps me go on with everyday life. Very impressed and will be reccomending other to the company.

Date of experience: May 12, 2018
Georgia
1 review
1 helpful vote
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Great service
March 13, 2018

Quality products, knowledgeable customer service rep, and easy process 5 stars no hesitation. I did get my doctor to write a letter although he was a little reluctant but at the end of the day he agreed.

Date of experience: March 12, 2018
Nevada
1 review
0 helpful votes
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I will recommend your service to friends. I'm please with the delivered. I do not will be concerned any more about been denied about bring in my pet to places when I travel
Dogs are very special they are so unique to humans. Unfortunately some people are cruel tho these wonderful pets. Thanks again to offer this kind of services.

Date of experience: January 14, 2018
Minnesota
1 review
15 helpful votes
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The agent was very kind and helpful he explained the different kits available and the prices to help me choose the one that fit my financial needs. The documents he sent helped my apt manager gain the knowledge of having an emotional support dog. She took copies to keep in office for all employees to familiarize themselves with the laws and rights for people. With disabilities. My customer service agent was ray. I also spoke to Joe. I want to thank you both for your kindness and compassion helping me through the registration process. Blessings to all.

Date of experience: April 14, 2018
Florida
2 reviews
14 helpful votes
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Usa service dogs is an excellent organization. Their products arrived within days after ordering. The jacket, collar and leash are very durable and proudly display my male Boston Terrier as a service dog. The ID cards come laminated and fit perfectly in my wallet. My dog loves wearing his Service Dog jacket. It is comfortable for all occasions. The bright red color of the jacket with white Service Dog lettering stands out so we are easily seen which is a great safety factor. Best value for my dog and me.

Date of experience: January 23, 2018
Virginia
1 review
17 helpful votes
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The ID card worn around my neck and the vest was used for the first time this past Christmas flying on Jet Blue, staying at a Hilton property (no dogs allowed) and going to various restaurants in Boston and Raleigh, NC. Without asking, Al we had to do was check in physically at guest services or the desk at the airlines a few minutes early, no questions asked and they bumped us up to bulkhead seats on one flight and "more room" seats at no charge. The dog was able to sit on our lap. She was so calm and happy to be with us, she never made a peep. She was welcomed in the hotel, every restaurant and just sat quietly at our feet. No $400 boarding bills, no separation anxiety, and just a wonderful experience all the way around. Excellent product, well made and comfortable for the dog. It made our holidays perfect and now there is no worry about having to ever leaving her in the car for even a minute. Thank you!

Date of experience: January 21, 2018
Ray C. USA Service Dogs Rep
over a year old

Thank you Donnalee for your feedback! We are very happy to hear we've helped make your holiday travel season fun and stress free. Good luck to you and looking forward to helping you out with anything you may need in the future!

Alabama
1 review
7 helpful votes
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They're awesome
March 15, 2018

We love them and there's no questions when I take her with me. She stresses out so bad she beats up the others so they hide. Then I worry about getting home because I know she is anxiously awaiting my return.

Date of experience: March 15, 2018
Colorado
1 review
0 helpful votes
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Outstanding
March 29, 2018

Very kind and helpful customer service. I would recommend! I ordered a small collar and an extra large vest. The custom service notice right away and called to verify if the order was correct. In fact I needed both extra large. It avoided me unnecessary head aches.

Date of experience: March 29, 2018
Michigan
2 reviews
0 helpful votes
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Excellent
May 21, 2018

Very good! Would recommend to anyone! All items I ordered were perfect and shipping was very fast! Now I am able to take my Rottweiler with me everywhere I go, no questions asked!

Date of experience: May 20, 2018
California
1 review
12 helpful votes
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This team really had everything dialed in. They provide all the answers you could have and are there if you have any others. With package options, I was able to choose what was right for my family. The package arrived quick and right when they said it would. Thanks for being a reliable business throughout this process. Would definitely recommend!

Date of experience: March 27, 2018
Ray C. USA Service Dogs Rep
over a year old

Thank you Amanda, we appreciate your business and welcome you back any time.

California
1 review
12 helpful votes
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Great service!
March 26, 2018

This was so easy to do! I ordered the best package for my dog n I I even got a discount for ordering it within 24 hours! Thats why I chose this website. I received everything they said I would n Im very happy with my package. Thanks!

Date of experience: March 26, 2018
New York
1 review
0 helpful votes
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Lots of info, fast and easy order. Received everything ontime. Site worked fine... received additional cards with the description of the rights, which are very helpful...

Date of experience: May 31, 2018
Illinois
1 review
0 helpful votes
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Given that I have PTSD the process of registering an emotional support dog seemed very overwhelming but once I was on the website it was very straightforward and user-friendly. I accidentally ordered the wrong size vest and contacted them to exchange for another size and the return process and response from customer service was very thorough accurate And Timely. I have already recommended to three people who are total strangers this company because they had no idea where to start or how the process works. In the process the company provides a template letter which is phenomenal because that's one of the pieces that many don't understand or know how to go about completing. This company is hands-down top-notch and all aspects of how a company should be!

Date of experience: March 29, 2018
California
4 reviews
0 helpful votes
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Quick delivery. Fast service. Received exactly what i ordered. Thank you. The sizes run a little big, having the straps that adjust to make the straps smaller would help.

I already ordered my medium and large set.

Thank you.;

Date of experience: March 22, 2018
Mississippi
1 review
24 helpful votes
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The last minute decision to register our dog prior to an out of state trip sent me scurrying to find the best solution to our familys problem. Thank goodness I happened upon www.usaservicedogs.org. They are by far the most affordable, efficient and reliable service I have done business with online in a while. I received the email certificate and ID promptly as promised and everything looked and worked out great. Thank you so much!

Date of experience: January 15, 2018
Oregon
1 review
3 helpful votes
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Return issue
April 2, 2018

I purchased a pet carrier with wheels, for airline travel. It turned out to be too big, for under the seat. There was no postage paid return. The postage on it was over half of what I paid for the carrier. I decided to keep it, for the net cost of the return. I will probably give it away. Too bad.

Date of experience: April 2, 2018

Overview

USA Service Dogs has a rating of 3.3 stars from 86 reviews, indicating that most customers are generally satisfied with their purchases. USA Service Dogs ranks 30th among Pets sites.

service
5
value
6
shipping
6
returns
6
quality
5