Oulos

Slow to get here, but I received a timely email response with a link to track shipment far better than Shop app. Received today and I'm happy with the product. What I expected and will wear around the house as I do other brands like Ugg, Duluth Trading and Bear Paw. These are actually as comfortable as my more expensive Ugg's.

After 4 months shoes arrived, I had already moved on and forgotten about them. I treated them poorly over emails thinking this was a scam. This is not a scam.
In regards tho the shoes, they are super comfortable and more like indoor shoes for Canada weather (Rain and / or snow). My credit card refund the money, i will call them and have them take back.

We ordered shoes on April 20,2020. Today is June 29,2020 and still nothing. The tracking just says they have been in California since May 20,2020 and I live in Washington. I tried emailing and asking for money back and all I got was 'here is your tracking number'. I am done, just contacted bank and put a dispute on purchase. What a joke.

Ordered a pair of shoes from this company in April, 2020. As of August, no shoes. After a couple of emails welcoming me to the "family" and claiming that the order was on its way, nothing. If this were just my experience I might blame the post office or the COVID-19 difficulties. But reading over the other reviews, this is the norm. Buyer beware!

The delivery time, quality and fit is extremely poor. After waiting ages for my shoes I cant get them on they are to narrow and to tight. The quality is crap, the suede is a poor imitation of the real thing and even if they fit which they dont they would not last more than 5 minutes. These are meant to be premium shoes! I think I've been scammed

These shoes took about 6 months to get to me and are the cheapest things I have ever seen. They are not even worth 10 dollars. They fit terrible, extremely narrow. So even if I wanted to wear them, I cannot. They told me to return them to a Address in Spain. That would be just burning more money on something not worth it. YOU HAVE BEEN WARNED

I had thought I was scammed because it took so long for this order to come and in my haste I spoke horribly about this company not taking into consideration covid-19. I have now received my shoes and I like them very much. I'm sorry I was misled by people who also didn't give time time. I'm very happy with my purchase thank you for your service

Complete scam! My order was lost and even with confirmation from the delivery company Oulos refuses to refund me. Scandal! I take legal action! I am French and live in France.

Do not buy from this company. I purchased my shoes April 19,2020. It is now June 3, and I have not received them. It is a scam. Sophia Brown sends out a pre written form email that always says the same thing. ZERO STARS since they are thieves.

This is not some company nestled in the Pacific Northwest of the United States as the pictures on the website might suggest, it's just another scam. If you do happen to receive your shoes be prepared to wait around four months for them.

I ordered my shoes 4/*******. Today is 6/4/2020. I am still waiting for the shoes. Sent 2 emails to customer service via rheir "Shop" tracking app and received no answers. They have no address, no tel# to call. Terrible company. They sure are not in business of having repeat happy customers

As title says. Received them after 5 or 6 weeks. Fair quality, good materials used. Not worth the 60 I paid for the iffyness of the situation but happy I at least got them. Stay positive folks hopefully you'll get yours too.

Same situation as others posting here. A month and counting and no shoes. The first few complaints resulted in customer service response - and a complimentary gluten-free cake recipe? - now they just ignore my inquiries. Hopeless.

As I am now part of the herd, I am saddened by the lack of care greed has on others, this company has not been forthcoming with me or any of these other folks! Therefore I too hope that my shoes will arrive. Trusted that Facebook had our backs, however I made the mistake to trust! Uff da! Why did I do it!? I can't afford to throw away $60. But I did! Looks like I will sign up with any class action suit against this "company"

I ordered a pair a shoes last spring and they still haven't arrived after nearly 3 months. There is no phone contact and all I've gotten is the run-around from customer service. AVOID