Us.wconceptReviews 3

Great shopping experience and super fast shipping. Item arrived in great condition and as pictured. No complaints! Would shop with them again.

My daughter wanted these popular V2 sneakers $115. They arrived with brown stain marks, wrapping paper looked crumbled up as if it was a returned shoe. Maybe they figured we won't return them since we're in the US. WRONG, I'm returning them.

The shoe itself looks cheap and feels cheap. Just hard and heavy. No cushion or bounce to these sneakers. Feels like heavy plastic.

They also have NO customer service. They don't respond to you on Instagram or email. You just have to follow their return instructions on their website. No respect for their paying customers. I emailed my complaint about the stains on the shoes and no response.

They left me no choice but to leave my review and to warn others about their products and poor customer service.

I have ordered from W Concept twice. I ordered the same knee high boots in two separate colors (beige and black) and separate orders. It looks like W Concept has a lot of variety for different styles, and high quality items. My boots are both great quality with a unique and beautiful design. It seems that W Concept works similarly to places like YesStyle and ASOS, where it hosts different brands on its website. The difference is though, that W Concept hosts a lot of sustainable, ethical, and small independent brands, and gives them a platform for exposure and easy shopping for customers.
The one disappointment though is that the prices for items can be very expensive, ranging from $200-500. My shoes were $100 on a sale and were not eligible for a return, which was also stressful and discouraging. Thankfully they fit me, but if they hadn't, I would have to keep them or re-sell them. I think most items can be returned, but some sale items can't, and so you may be taking an expensive risk.
As for style, there are various styles, but I have noticed that a lot of them are a little bit more mature. There are a lot of Korean and some European designers/brands on the website. My shoes shipped from South Korea, so it took about 1 1/2 weeks for them to arrive. Considering this fact, items may take longer to ship depending on where they're shipping from. However, if you have the time to wait, and the money to spend, I do think you'll find yourself buying items you will hold onto for the years to come.