Easirent

Avoid this company at all costs! They are thieves and liars. We rented a car from them and they had a paper license plate taped to the window, it fell off and the car was towed. We had to pay to get it out of the impound lot. They said they would refund the fee to my card. 4 months later, after numerous emails, calls, and a BBB complaint, and I still have no refund. For something that was 100% their fault! The manager at the Tampa location, Leia said she would refund it via email, and then just never did. Straight up fraud, despicable business practices. A cheap price always comes with a catch, don't find yourself a victim of this company like I did.

Rented a car from Easirent through Carjet, arrived at the airport, started ringing them to be collected as their office is offsite. No one answered, we took a taxi to the office and guess what, it was closed. We came back the following day to collect the car and it turned out they dont accept American express card. They still went ahead and invoices Carjet the whole amount, over a 1000 euro including insurance. I have instructed a solicitor to deal with the case.

Had rented car thru Easirent ( broker not car rental company)totally got ripped off.
1. Do not buy insurance thru Easirent, because car rental will add their own and they scare you by taking extra deposit if you do not take insurance from car rental.
I had a parking fee that came to me less then 20 mins i was there. Easirent charged me 60 pounds just admin fee and then i got charged fee for park company another 60 pounds.
I will never deal with this company and anyone thinking about going with them please be very careful.

I work at the airport and I'm familiar with the rental car process. Therefore I'm aware that the main drivers can indeed be changed if the person on the reservations allows it. Therefore I called to have the main driver changed and the representative I had refused to make any changes and instead forced me to cancel the reservation and continued to fully charge me for the services. Stated that we hadn't picked up the car when the whole time we were standing in the lobby trying to pick it up.

Used Expedia to book rental - upon arriving at an off site location - told did not have vehicle for price of my confirmation from Expedia- upcharged over 280.00 for rental. Do not use this car rental company

We rented a car for a week had to wait 45 min at the airport for pick up. Then we had to wait 1 hour in line to rent the car, one employee working. Returned the car paid the bill. A month later we get a charge when I called put on hold for 20 minutes then was told the charge was for tolls they claimed I traveled to another town in which I didn't. When I asked for proof of this travel they told me a supervisor would contact me in which Noone ever called. Stay away from this company

After renting my car online, paid $86.00 for 4 days and $48.00 for insurance which I thought was a great deal for a suv. I didn't realize that I would be paying an extra $201.00 more. They didn't tell me I would have to pay an extra $12.99 per day if my son was a 2nd driver. Had I known I would not accept it. He gave me the option of paying $12.00 for sun pass or get fine for $35.00 so I took the offer not knowing that it was going to be $12.99 per day. Had to pay $69.00 for deposit removal fee. Of course there is the AFC fee of $17. All these were another addition of what I had already paid. An additional $201.00. Not to mention the unpleasant attitude, the place looked unsafe. Poor customer service.

When we arrived to the orlando airport we waited 15 min for the shuttle and then when it finally arrived the ride took 25 min to get to the agency with several stops. If that was not enough when we finally checkedin the agency charged us $220 for insurance we already booked and paid for since I didn't buy yet my flight out of the US. (Something that was never said during the reservation). All my attempts to talk logically with the company failed. Stay away! Dishonest car rental company.

We were waiting for pick up at FLL terminal at Easirent pick up area for hour and a half. I was calling to Easirent during all this time. No one responded to my phone calls. No option to leave a message. Finally, after more then one hour of waiting we were rented the car at another company. Terrible experience with Easirent. Never again.

This place is terrible. The site says that they are located at the Tampa airport, but I couldn't find them. No signs in the airport, I looked for awhile. You have to take a shuttle to the rental place that is offsite. Once I got there, the agent cancelled my paid reservation with priceline. He said I couldn't take the car out of state. Here I was in Florida for vacation with no rental car. He did help me book with another rental car company for an additional $250. I had to go back to the airport and deal with another car company. I won't wish this place on my enemy.

Dont rent from easirent. They are thieves and will steal all your hard earned money. Not sure why they have 4 star review on google. Im sure its the employess giving the review and not actual customers. Scammers, and i cannot wait for you guys to go under business from stealing innocent people money. Thieves!

I rented a car from this company, the TPMs light was on. The next day I woke up to a flat tire. I changed it to the spare and went to return the car and to my surprise, I was charged $100. If anything, you should have given me a credit for the inconvenience. You're adding insult to injury. I was given a phone number, but each time I called, and I got placed in the queue for about 20 minutes then they hung up. I do not recommend this company to anyone.

I got a Nissan Sentra SV for from you guys and between few hours of driving the car engine light came on the dashboard is filled with malfunction signals, I have called more than 10 times the refuse to pick my calls and I have attached the picture and video recording I did. I haven't used the car for 24 hours and all this is happening. You guys know that you playing games with people's life and I wonder how you still in business.

I prepaid for a car from Easirent in Las Vegas. When I went to pick up the car they added additional fees of close to $200 because I was going to drive the car outside of the state. There was nothing that I could do because to cancel I would lose my close to $300 fee that I had already prepaid for the car. Easirent is a criminal enterprise, and so are each and every one of their employees. They know that they are ripping off their customers. When I returned the car there were angry customers at their rental lot who had been waiting for their rental cars for over 2 hours.

I rented a small SUV, in November 2021, from Easirent.com (through priceline.com) near Miami International airport. These folks are cheats. Agent forced me to pay ($ 20 a day) for insurance although I showed my valid insurance cards. I have never ever paid any additional insurance. Yet he said the collision will be covered by my credit card. The facility is poorly maintained and does not even have a restroom. Car was in poor condition and was not clean. Tires were worn out and had very poor treads. Breaks were not good. Agent never gave me any receipt or a document that car was rented from them. He said that I will get receipt in my email. But it never arrived; I checked spam folder too. I was charged additional $ 23 (in addition to
$ 120 for insurance and $ 60 for tolls) for which I do not have any explanation since he never gave itemized receipt. I am giving one star since this is the lowest rating I can give. This company deserves "0." Do not rent from them.

AR

They are thieves and scammers, they take reservations without mentioning that they want to charge extra, once in the place they ask for USD 1800 as a guarantee that they retain from your account, then charge an extra USD 300, for no coherent reason. If you call by phone they leave you on hold for more than 20 minutes and then they hang up and by not accepting their conditions (which of course they do not anticipate in the reservation) they charge you for the cancellation. THIEVES! Look for serious companies, this is not one!

First, it took forever to get picked up at the airport. When you call, which we did many times, they don't answer the phone. This is in Ft Lauderdale. Their office, off site, looked like a glorified shack. No sense of urgency to help customers. It was like being at a remote island in a third world country.
We finally get helped and get a car and then they wouldn't honor my insurance, so they ripped me off for 50 bucks. The car return was fine. I rented this car through Expedia, so beware.
I rented this car in March and on my June credit card statement, I had a charge of over $100 in May. I hadn't been in Florida since March. When I called Visa, they told me it was set up as a recurring charge. Visa canceled the charge and put them on watch.
I've been renting cars for over 40 years and they are the worst, by far. Do NOT use them! Crooks

I returned a car on 24 of February, 2023. I was attended by two exceptional employees whose names are Eisha and Tony. They were very helpful and pacient with me, they provided an outstanding attention and interest to give the best of what they could in order to attend the clients as fast as possible, and as better as it is possible. They one of the best, if it is not the best rental car employees I have ever seen in my life. Specifically about the company in itself, Easirent is a good company but I think it needs a bigger office to attend more people faster and more employees such like Eisha and Tony.