Easirent

This company is a complete rip off. Tons of hidden charges that turn out more than the car rental. I was not offered a walk around inspection of existing damages nor was I shown the sheet with existing damages, scratches etc. We added my wife as a driver but were not told that this would double the dailey rate. You are far better off to go to a name brand rental agency who are forthcoming with actual charges. A very expensive lesson for me. One that I would never repeat and never recommend. It was not possible to do no stars

I made a reservation as usual (Rentalcars.com), but when I arrived at the airport noticed it was not with one of the companies I normally use. Had to walk approximately 100 yards to a pick-up location where I waited (1 hour) with a group of people for the shuttle service provided by Easirent. Thinking we were being taken to another part of the airport, I performed a google search and learned the location was 25 minutes away. Once we arrived, although I purchased issuance at the time of booking, I was told I needed to provide proof of Personal Full Coverage. Had to then wait for shuttle back to airport and rebook with another rental company (3 hours later). I got no support/refund from RentalCars.com, and will avoid both of these jokes going forward!

First in Las Vegas you take the bus to rental cars, then you have to hunt for the transfer bus to easirent. Arrived and had to wait in line for an hour and a half. Found out had to pay an extra $175.00 because I was taking the car to St. George (Out of State FEE). Then a deposit of $250.00 that took three weeks to release after I was home. When we arrived back in Las Vegas their transfer bus didn't start till 8:00 am, my flight was at 9:00 am. Luckily a young man was there and had already ordered an uber we shared to make it on time. I'm older so this is hard enough without all the crap.

I reserved a pick-up truck with Easirent because I NEEDED a pick-up truck. I flew 1500 miles to West Palm Beach Florida to my deceased fathers home. I needed to move his stuff out before we can sell the house. Two nights before I left Easirent sent a confirmation that a truck would be ready for me. I waited in line at Easirent for over an hour only to find that they had no trucks on hand. How can they allow that to happen? I couldn't switch into a car. Only a truck would do. I had to cancel the "reservation", walk to a nearby hotel lobby and start fresh. National Rent-A-Car rented me a very good truck. So all was not lost — but beware of this companies low standards with customer care.

This is a SCAM! Shell company. They get you to rent a expensive SUV then they have 2-3 cars in a scary trailer, miles away from airport- no working bathroom, No manager on site, they refuse to give you any paperwork. You leave with keys & that is all. The company is in Ireland - scam for taxes and they refuse to refund you the difference of the crap they give you when you booked SUV. They actually said " take it or leave it" we do not offer transportation back to airport, This is the worst travel experience of my life.! You have been warned!

I rented from them in Scotland. I had to wait forever for a pickup, then they took me to their "office" which was no better than a trailer on the ground, I waited again, then got told that my insurance (I had called them beforehand to verify that I would be covered) was not acceptable and I had to take their coverage. I was then brought outside to this dented car which smelled smoke and needed a brake job. I would not recommend this company. WHen I returned the car the following week, I and two other people had to wait so long for their shuttle that we ended up paying an Uber to get to the airport.

Easirent is the "Spirit of airlines." They nickel and dime you... especially with the tolls (ridiculous... $25/day or $10 each day of having the car). Car had dents all over it. I am glad I looked at the car because the check in guy was having me sign and drive off. I will NEVER get another car from this company again.

I called after almost two to request when my deposit will be refunded into my account. The person who picked up the phone could not give me a specific date in when the money will fall back into my bank account. She was rude, talking over me, and hang hang-up the phone on me because I asked her to tell me when I will receive my money back.

This car company based in Fort Lauderdale is a scam. They booked your rental appointment, removed the money from your credit card, then upon arrival the credit car machine doesn't read your card, mainly because they have no car to offer. They document you as a no show and blatantly refuse to refund your money... a scam by design. Please dont book with them.

I paid in advance the rental of a car in Miami, Fl. When I went to pick it up they asked me to pay for insurances I had already covered. As I refused to contract them again with them, the agent reacted violently and cancelled the reservation, he did not provide the car and Easirent has not refunded me the money I paid in advance. Easirent is not trustworthy, it is a scam. Do not rent cars from them.

Thank, God, for honest reviews from people who have used this car rental agency in the past. I was just about to book online and my first intuition was to check the reviews, as to which never happens when renting an automobile. Thank you, Easirent, but 'No, thank you!'

Charged a fee for parking fee where I was not even near. Calling to get answers they keep droppin the calls when I wait over 15-20 minutes. Representative hangs up while talking. Manager never available to talk to when asked. They know my number now they drop. I called blocked they answer and hang up when I say please don't hang up. She did it again while I was talking. Please don't deal with these people.

We booked a car in Fort Myers via Priceline. We chose them because they advertised a free second driver. We arrived to pick up the car and were told that we had to provide proof of insurance or we had to buy THEIR insurance for $19 a day. We argued that we were not told about this in advance - it's not ANYWHERE in the emails we got when we rented - but they would not relent and we had to pay. We were able to get proof of our insurance by the time we returned the car, but they told us they could not remove the charge. Our son was early and sat in the rental office for about an hour before we arrived. He said every person who came in had the same complaint. Oh and that free second driver? I was going to get charged $13 a day for that as well, but when I $#*!ed they did agree to remove that charge.

Giving 1 star, but not even, if the system would allow me.

This the worst renting car experience in my entire life. Rude people everywhere, from the rental place which is a container with windows, to the support people. They don't pick up the phone when you need them and we end up with a flat tire in the middle of no where because the lock wheel nut removal tool was not provided. Run, run, run in the other direction... Here is the address, but based on reviews they have the same attitude all across US. They should have their operation license removed.

Rental place:

Easirent Miami Airport,
2101 NW 34th Ave,
Miami,
*******

We finally switched to SixT. Day and night, very professional, in real decent offices.

Very bad customer service. Just not worth it!
Long lines bad service and nothing seems to get done with out the boss lady as she kept telling. Sorry sir I can't do anything with out the boss lady here, with a very ignorant tone. Nothing got solved!

I waited in line for 1.5 hours to get a car and there were two people and then when it was my turn one (after 1.25 hours) decided to take a "break" while everyone is in the waiting room looking at him...then he rented me a car with no gas and didn't tell me it didn't have gas (my fault I should've checked but traveling with a teen is chaotic) and when I got to the interstate I got a low fuel error. I called and I was told their protocol is to rent the vehicle with whatever gas is in it...smh. Will never use this company again.

Priceline recommended the company Easirent for car rental. Their reviews are 1 star or worst. What Priceline says concerning renting is not what Easirent states once you arrived. The day I was suppose to rent the weather in DFW became extremely hazardous. I called several times to express my arrival would be the following morning. After no answer, which is several reasons for the 1 star reviews. No one ever answers. I sent an email that obviously no one from Easirent ever read or ignored so they could set me up with another appointment to charge me more. The following day I arrived and the first guy was rude and arrogant about parking in front of their business and there are no 'not parking' indicators. Then the young lady said I would need to make a new appointment which was almost one hundred dollars more. Priceline said $250 hold, Easirent said $500 hold and extra fees for toll, additional insurance, and gas. I promptly canceled and left. I went through Expedia and used Payless.

Paid/reserved car a week before, got to Orlando location, had to sign in? I told them I paid and reserved my car, said it didn't matter. Took 2 1/2 hours to get out of there with car I didn't reserve. Place should be called Sleezyrent, place sucks..