website thubmnail of US-Immigration

US-Immigration

How would you rate US-Immigration?
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California
1 review
5 helpful votes
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SCAM
July 7, 2018

Do not get tricked into paying these people for a service that they do not provide. Applying for citizenship at US site is free of charge. I called about a refund and they told me there terms and conditions are clearly written on their website so too bad, they don't offer refunds. I will take this up with Amex and see if I can get my money back. What a waste.

Date of experience: July 7, 2018
India
1 review
6 helpful votes
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This site has duped us by popping on the gov site so one gets confused and get mislead
I am trying to figure out a way to get my money back.
Why not anybody take any action towards these people?
It's a huge fraud. They are giving bad name to the community. I was charged for$165 when I didn't avail their services. Highly disgusted by their mode of operation. They are refusing to refund my money. This site should be banned totally so that many people are saved.

Date of experience: September 19, 2019
Czechia
1 review
1 helpful vote
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Scam, beware of them
January 23, 2024

They overcharge for ESTA application. ESTA costs 21 dollars and they charge you 98 USD. Their website looks very genuine and one would not think it would be a scam. At least I checked that my ESTA application is approved. They did what they were paid for, but this is a very dishonest way of business. Shame on them, stay away from this company.

Date of experience: January 23, 2024
Switzerland
1 review
4 helpful votes
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Hands off its a scam concern.
Long talks different telephonenumbers from New York.
They charged 555 CHF for things they cannot proof and they give no confirmation for anything.
Every time they want new or other informations or something from the papers its not right anymore.
Every next step cost more money. At least they want to charge 3500 USD.
The Bank is in Spain; the currency in £.
If you don`t want to pay they really try every trick that you change you mind... even emotional tricks.
And so on.

Date of experience: November 28, 2019
Finland
1 review
0 helpful votes
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I just got scammed
February 13, 2024

I applied for ESTA and genuinely thought I was using the official website. Now I realized I had been charged for $100 instead of the real cost $20. I am so mad. I could ask Visa to cancel my payment (which I had not noticed I had done) but I am afraid they will deny my esta.

Date of experience: February 13, 2024
California
2 reviews
5 helpful votes
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American Immiihration Center website is a scam I was looking for the immigration. Gov website and they these people popped up they had me fill out the application to renew my card. And then I was charged $199 which I assumed was going towards the renewal of my card. Turns out I have a relative who works for ins and this is not supposed to happen I should not have paid 199 plus the fees to the INS department.
I've been calling that company getting the run-around and now they're telling me that I cannot get a refund. They try to tell me I can have 50% back of my fees knowingly that I'm not going to use their forms because the ins. Gov wants us to do it online and pay the fees.
I have reported it to the BBB and also to my bank in hopes that I can get my money back who has $199 to throw away?

Date of experience: July 3, 2018
AE
1 review
3 helpful votes
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I was properly screwed by immigration4us.
I have applied from their website for US Visit from UAE. They asked me to pay 165$, i was under impression that it included MRV fee as well. I surprised after receiving email from them as below.
"Please note that the charge of $165 for the visa service does not include the MRV Visa Fee that needs to be paid to the Department of State"
Simply they copied all the info from their site to actual trusted Gov site by charging $165.
Which is unfair at all.

Date of experience: November 7, 2018
Spain
1 review
2 helpful votes
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SCAM
June 7, 2024

We tried to apply for the ESTA and it seemed and official service, but later we realised that they charged 121 USD for it.
This is an awful way to run a business, totally unfair for all the people the looks for this, as they appear the first on the search navigators.

Date of experience: June 7, 2024
Canada
2 reviews
15 helpful votes
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The US Immigration site is purposely designed to confuse users and make sure the NEVER get ANY information... Their phone greeting is extremely long and complicated

It would be so much more decent if they just shut down this crazy web site then play with people's mind! Shame On Them!

Date of experience: October 30, 2019
Finland
1 review
3 helpful votes
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Totsl bs! Scam!
July 15, 2020

Scam. Took money and dont pay back. Stupid me in the morning and easy target when i told i woke up to the call and english is not my own language. Told in the first call tvat i dont wanna continue and that tjey give me my money back staight away. They told me to wait few days that they call me back. Then money left and now they say that they cant do anything a out it. Total bull$#*!! Dont do the same mistake than me! Lets bring this $#*! down guys! I will make sure that they regret to mess with me. All love for all other victims

Date of experience: July 15, 2020
Texas
1 review
9 helpful votes
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WORTHLESS SCAMM
October 6, 2015

Scam pretending to be official and charging $199 for free forms and info readily available directly from the official US government site, uscis.gov. Don't waste your time or money.

Should be a zero star company. They are just taking advantage of people.

Date of experience: October 6, 2015
New York
1 review
3 helpful votes
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This is not a government website and it clearly states it so do not use it. They are not helpful at all. Their toll free number doesn't work which makes them useless in assisting you with any application (i. E. citizenship or green card renewal).

Date of experience: March 27, 2017
Maryland
1 review
12 helpful votes
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I too was thinking I was dealing with Immigration directly. My Google search sent me directly to a very deceptive page that really looked "official". I did manage to get a $105.00 refund (out of $170.00) and can supposedly still apply online with that company which, they say..., will be much simpler than applying with with Immigration. I might pass on that offer! An expensive mistake. I believe the entire operation is totally unethical and wish I had found this site before starting with this nightmare. Lesson learned: always look for. Gov on web sites when dealing with the government.

Date of experience: February 15, 2015
Texas
1 review
11 helpful votes
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Very unethical business! Obviously this website tries to make people think they ARE the official government website. Very similar look to the real government website. My wife almost got cheated and filled some personal information (name/phone/email) and lucky she figured out and stopped there. But the website called her back right away and trying to push for sales. Very bad business practice and to me, it is scam and should be shut down. And shame on Google to list it as the top of search results. Is US Internet now the same as China where you can just pay and have your fishing website to be shown first?!

Date of experience: October 3, 2014
Alabama
1 review
4 helpful votes
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Rip-off stay clear
August 20, 2017

Trick me once... First time I fell into a internet rip-off trap. They are not a. Gov website. I was looking for an online method of filling out a work authorisation for the US and was take for a ride by this website. Their "Start your application online" is BS its merely a tool for filling out an application that must be posted anyway. They absolutely know they ripping people off. Their service adds absolutely no value. Just a shame they get away with it. If you need help filling out the application then I don't see how you going to function in a job anyway - its straight forward.

Date of experience: August 20, 2017
Missouri
1 review
2 helpful votes
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This site is not US gov
September 4, 2013

This site is not US gov... banks will not reimburse money... the site claims they will if you call them, but it'll take 3-5 days. In the meantime they've collected your personal information and cc info... we'll see what happens.

Date of experience: September 4, 2013
Emily A. US-Immigration Rep
over a year old

We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost if our services are not needed on our home page.
Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.
If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. We provide our contact information on almost every page of our website. We are available via phone Monday thru Friday from 9am to 8pm EST. Please feel free to contact us for any further assistance.

Thank you,
American Immigration Center
1-800-814-1555

California
1 review
5 helpful votes
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This is a scam site. Do not go any further. I blame google to bring this up in the first link. I was fool enough to go thru this and paid $300.00 for 2 application. I realized it the next day and called them immediately. They gave me $150.00 and kept $150.00. Bunch of money stealers. You can apply for US Citizenship all by yourself.

Date of experience: July 5, 2016
South Carolina
1 review
11 helpful votes
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Well, I fell for this too. However, I called and was able to get through after about a 5 minute hold time and they refunded me the money back in full with no questions asked when I informed them that I thought I was on an official government website. I am concerned about the information that they now have, but nothing I can do now. I will keep an eye on my credit report and bank accounts. Feel dumb but at least got my money back easily.

Date of experience: January 27, 2014
Georgia
1 review
10 helpful votes
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I was trick
March 15, 2015

I pay 199 for N-400 thought it was legit but something inside me tells me to surf the web again... I found the real gov website and find out the form was free after I had already complete and print out. Please guys read before making purchase. I did get some money back but won't say it for sure until I see the refund return back to my PayPal account. I will file a complaint to the Federal Trade Commission in hoping they will do something to prevent consumer like me and others.

Date of experience: March 15, 2015
California
1 review
2 helpful votes
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Scammers
May 30, 2017

Somebody should shut them down.
Their agent was a joke except that the joke was on me. After I told him of my error in assuming their website us-immigration.com was an actual gov site, he told me that he will see what he can do for me since the computer does not allow him to take the charge off. Sounded like he was reading a script.
Its enough to feel like a fool having not carefully read the website, he added insult to injury. Ant then he offered me 45% back for nothing.

Date of experience: May 30, 2017

Overview

US-Immigration has a rating of 1.3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with US-Immigration most frequently mention credit card, official government and google search. US-Immigration ranks 194th among Immigration sites.

service
23
value
21
shipping
14
returns
16
quality
21