Agree, this site should be REMOVED from Google search. You are led to think that you are paying $170 dollars for a renewal and not just a service to fill out the form. When I called to complain about the charge the operator actually commented that people call all the time to complain. How do we get this type of business removed!
Hi, after filling up my immigration application and paid $219 I realized that they are not an official us immigration website as their name and all photos on their website suggests.
I thought I was filling an electronic application. Then I realized that I paid $219 basically to fill up a questionnaire, not more. This questionnaire won't be electronically transmitted to any official administration as I thought it would.
We called them right away to get a refund but our claim was dismissed by the associate we talked to.
Same scam site. Somehow landed on this page while searching for H1B related stuff. They called and asked us to pay 119$ for submitting the form I was looking for. Some instinct told me not to trust them. And I said I will do it later and hung up the phone.
Purposely searched for the scam and got site jabber reviews.
Google should stop showing this site for search related to uscis. There by innocent people could be saved.
Took her $199 so she can fill out and print a totally free N-400 form. Shame on you Ms. Valerie (Supervisor who won't give her last name) for the misrepresentation. Really wish someone like the FTC or BBB can shut this place down.
Just got suckered into this website thought it was an official government website. Charged me $199 for the application. Good thing I did not finish the application. Talked to my Credit Card Company and talked to Billing to try cancel this transaction... we will see what happens in the next couple day. Wish me Luck..
Came across the site trying to get paperwork. Someone called me and then emailed me. I called them back and before I could get a word in Jerry was telling me that it would $210 to get paperwork on top of the $535 to file?! No thank and after looking at these comments I'm glad I refused! Thank you all!
I was scammed into paying the $199 for the 'application.' It is disheartening that these scams are out there. Don't bother calling the company, instead deal with your bank directly as they should be able to help you. Be sure to tell your bank that they sight offered a service they did not deliver.
I was tired and wanted to check what I had to do to renew my work permit. I don't know how stupid I was. I paid 180 thinking that the process had changed and now it was easier. I seems I got the money back. But following you advice I filed a complain through the Federal Trade Commision. Please everybody do the same. This website should be banned as they made you think it is official. Thank you all.
Beware! These are scammers. Will get your money and do nothing. When you call and ask either for service or your money back they will just hang up on you
I was offer a refund for half the amount they charge me, which was 199.00. I did hit the print button but later on realize that my form was not even complete. I am planning to dispute it with my credit card company. Anybody did the same? Would the cc company be on my side?
Looks like an official gov't website, but I knew it was not because it is. Com not. Gov. But I figured it looked legit.
I when through the process to create an account. Immediately thereafter, I was prompted for credit card info. RED FLAG. No one asks for that up front! So I paused to think about it. Then I got a call from a California number which I let go to voice mail. I was "Peter". Then I got an email from "Peter". I decide to call back and got his voice mail. His accent sounded Russian so RED FLAG #2.
That's when I searched and found this
I paid $190 for one PDF file. It basically uses a program that fill out a form automatically from the information I put. That's it. I thought it was an official government website too and realized few hours later. They said their service is already completed and I can't get refund. Company like this is a scam. I wish I can sue this company. Why is this website is the first website comes up when I google?
I hope you didn't use this website like me. This is a SCAM. I asked for refund but what all they said was "No, I can't" like an evil. I'm hoping that I can get money back from the bank. I don't know why this company can exist. I'm very very very very angry
The way they cheated on me.
STAY AWAY! I was stupid and did not realize I was not on a. Gov site! Always go to. Gov You should never have to pay upfront and do not need to go through a second party to fill out government applications.
I am disputing the charges with my bank right now. Fingers crossed I'll get the money back.
Surprisingly the immigration system under Biden administration has been good and the process too much easier and swift Thanks to the authorities. Kindly keep it up.
Wow, the majority of the reviews are about the user's inability to read the first sentence on the site, which clearly states that the site is not affiliated with the government in any form. As to the looks of the website - can't blame a business trying to look as official as possible.
The value of using the site exceeds the price you pay, if you need those services. It stores your half-filled application online while you are researching the info. It keeps the form current, as it changes often. You can call 24x7 and get good explanation about different questions or procedures and options. Usually under 5 minutes. You alternative to that - go to immigration lawyer which will cost a lot of money or call a government agency and waste hours on the phone waiting.
In summary - if you are paying before reading the first sentence on the site - it's on you.
So I was stupid and didn't pay attention. It looks like an official site. Only to find out i am being charged $152 to file a $450 form which I could have downloaded on the official. Gov site. This company has a fake hold queue so you never get through to an operator. They also do not respond to emails. I am less worried about their get rich scheme than all the information i gave them ssn, green card id # etc. STAY AWAY FROM THIS SITE. This is the worst example of preying on people trying to navigate through goverment forms. I will not be paying their bill which is stuck in pending status right now on my cc card. I can't file a BBB complaint because they are surprisingly not registered. I hope my information is not going to be used for nefarious means...
We apologize for the inconvenience encountered while accessing our website. We provide a service to help prepare immigration forms. We are not the USCIS and we do provide information about what services and products our website provides and where to get the forms at no cost on our home page.
Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.
If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance. We are available Monday thru Friday 9am to 12am EST or if emailing, we will contact you within 24 hours.
Thank you,
American Immigration Center
1-800-814-1555
Like everyone before me, I just got scammed by this site. I too had typed in on Google "renew green card" and us-immigration.com came up first. They"hooked" me. It wasn't until I realized that their fee was NOT part of the GOV. Fee, but too late, I'd hit the e-file button! I called them, got nasty with them but they refuse to give any kind of refund because I clicked the "Print" button. I'll contact my credit card co tomorrow to see if I get any help there. Apart from all my personal info that they now have, which is worrying me sick!, my next concern is, was my I-90 application forwarded to the right government dept, or have I lost that $450.00 too? Can anyone that's dealt with this $#@! Company say if they did get their application processed correctly?
Do not use this company we paid the 199 and we put the phone number in the Internet and it was it comes up as a scam people watch out for all the bad Scammers out there always put your phone number in the Internet first before you put money down such a disappointment in the United States that this is happening
Just like all these people writing bad reviews, its simply because you do not read what youre purchasing before you enter your credit card then you get mad when you really find out what it is, hello? Take the time to read something before you purchase, its so simple... the times i have called them to help me with my i751 i waited about 2 mins before they answered, 2 different girls answered very kind they told me there was a wait for me to get assistance which i appreciated and when i talked to customer service they helped me understand the whole process, went over the whole application and instructions, yes they charge but its better to pay a much cheaper fee than an expensive lawyer, anyways, they really helped me. People always make sure you read before you buy that was youre not getting all worked up for
Overview
US-Immigration has a rating of 1.3 stars from 155 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with US-Immigration most frequently mention credit card, official government and google search. US-Immigration ranks 194th among Immigration sites.
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- Miami, FL, United States
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Our online service simplifies the forms and walks customers through the applications by asking individual questions and making sure all answers coincide and are up to government standards. Once completing the service, the system will provide a completed form with simple customized instructions detailing which documents to send and how to properly mail everything to the USCIS.
If our services were not at all useful, we do allow for the cancellation of services and refunds when appropriate. Please feel free to contact us for any further assistance.
Thank you,
American Immigration Center
1-800-814-1555