Somebody should shut them down.
Their agent was a joke except that the joke was on me. After I told him of my error in assuming their website us-immigration.com was an actual gov site, he told me that he will see what he can do for me since the computer does not allow him to take the charge off. Sounded like he was reading a script.
Its enough to feel like a fool having not carefully read the website, he added insult to injury. Ant then he offered me 45% back for nothing.