Upromise

Bank of America close my account with my you promise points for no reason. Which totally ruined my credit score because it was my longest standing account over 17 years. Not only did they say they can't continue the account I would have to open another one which still would ruin my score. But when this happened with other cards they reinstated it right away. So I don't know what the problem is with this company. And then I finally get my Upromise money, And just found out that the check bounced in my account and was charged another fee on top of that! Don't get messed up with these people!

As far as I can tell UPromise is pretty solid really. I read some of these posts and I just didn't understand the negativity? I have a linked 529 account and it has worked well I think. I will say they did cut what they were rewarding in 18, but these companies got to do something to stay profitable I guess? I really don't have too much negative, it does take a while to get money posted to account and sometimes I wonder if there is a catch later down the road? But right now seems good.

I have been a member of Upromise since August 2006. My credit cards are registered with them, as well as my grocery cards. The majority of my shopping for non-food items is online. I always check Upromise before making a purchase. I have only earned a little more than $200 in the past eight years. I would say that at least 50 percent of the time I do not receive credit for my purchases. Somehow there is no record of me accessing partner sites through Upromise.

I made seven purchases in December and only one paid the cash back. I spent hours documenting the orders with upromise customer service with only and automated response. This site as turned into a scam. They have NO customer service.

We started a Upromise account when my oldest was around 2. He is 19 now. Many family members joined and directed their earnings to my Son who is now 19. He started College this Fall and I wanted to see what 17 years of using the program would provide. They simply said they could not find my account. Thats IT! Sorry Dude, the 17 years you and your Family made contributions and interest just went Poof. No Account, no help. It would make a really interesting 60 Minute investigation though. Hmmm?

Horrible experience. Purchased close to $1000 though Upromise in December through multiple stores. Only one cash back was paid. Had to spend much time emailing and sending proof of purchase receipts. Still no cash back. This is not the first time I've had to do this with them. There are too many other cash back sites that payout in a reliable manner. This company is close to a scam. Do Not Use.

I have been having problems with Upromise. First, they stated that they would contribute $25.00 when you refer someone. I referred a few people, and I never got any credit. Secondly, we had several accounts with my mother in law (94 years old) and my parents (both in their 80's). They closed accounts and kept money because I couldn't produce affidavits or the like from the elderly, who are challenged at their age. Looks like they don't care. When you ask questions, in my opinion, they are rude. Not worth it I believe. Save money on some other sites where you can really build up a reserve.

Saving for college is too important to waste money and time on UPromise. The fees are outrageous, both the published and the hidden ones. Example of a hidden fee: if you log in after having not used the site in awhile, without asking it zaps your balance with a fee for "reactivation." Reputable financial firms do not behave this way. State-managed college savings programs don't behave this way either. Try one of them. Anything but UPromise.

I linked my Upromise account to my kids' 529, but when I transferred the funds to the linked accounts, it never showed up. I later received checks in the mail from a different company's 529, along with a note saying we have no record of your account, but please provide the account number when you deposit the checks (the checks were made out to this new company's 529 plans). So Upromise just transferred my funds to wherever they felt like, and now I can't access it or get the money into my kids' 529 accounts.

Upromise was fine for while my child was in college. But since graduation, I have wanted to have the 'rewards' money go into a different account. I made the changes online, and did not get the money. I called multiple times. I emailed numerous times. I filled out the upromise contact form. NO RESPONSE.

I have used the app plus I have been using the Upromise/Barclay's credit card for MANY years. Not one penny of my CC earnings has ended up in my Upromise account nor have they made there way to my 529. Many calls to Upromise left me on hold for 1 to 2 hours only to be dropped. Emails have gone unanswered, reaching out to the CC company only gets me redirected to Upromise. What a scam. This is just unbelievable. My son is now going into his 3rd year of college and this sheme has robbed us of moneys earned. I could have been using a different card with cash back or even earned hotel and or airline lines for the past 15 years.

We had opened an account under his name for my daughter when she was born, after my ex husband passed away I had to obtain a lawyer to transfer the account to me because even thought the designated beneficiary was my daughter they wanted the trustee to approve if and even after we had the trustee approve it they still gave us a hard time and they have not as of now transferred the money to us. It is not a surprise to me they have such low ratings. I spent 5000 dollar on this so far.

I was a delighted user of UPromise over twenty years. It was once a tight, sharp, relevant program. More recently, I still received cashback payments on time and began trying out their survey dashboard, where you could accumulate more funds at small scale, a dollar or fifty cents at a time. Fun if a little tedious.

One day I typed in my age for the survey screening and for some reason the digits reverted, so that as I pressed enter, the field said '1' instead of my age. A simple typo, could have gotten a warning to correct, but instead I was immediately suspended because "my data does not match my profile." From then on, I had to go through a humiliating identity recognition process involving state of the art AI camera techniques from my phone and a host of other dumbass things so I could retrieve access to an account I have used for 20 years. Even the so-called customer service rep I was "talking" to was AI. There were no human beings involved.

I gave up, and my account is closed. Luckily I only lost $10 because the account sweeps to my own savings account instead of a 529 tied to them. Good riddance.

I have been a member since 2000 and until a few weeks ago have been very happy with them. I can no longer get into my account which means I can't shop through their website and no longer earn dollars. I have sent emails and all I get is an email saying I need to enable cookies on my computer. That is not the problem. I have friends and family members that are having the same problem. When trying to login I keep getting the message "email address and password don't match". I change the password and get the same message. There is definitely a problem with the Upromise website.