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UPrinting Reviews Summary
UPrinting has a rating of 3.9 stars from 307 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with UPrinting most frequently mention high quality, delivery time and quick turn. UPrinting ranks 21st among Printing sites.
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We made company stickers that go on every job site. They were perfect. It was easy to design and they came super quick. Will use this company in the future.
I have printed quite a few things with uprinting over the years, and it continues to be the best option for me. I've printed with other companies - but the quality and customer service don't ever seem to stack up. And uprinting's shipping is the best, fastest and cheapest. They've never let me down.
Thank you for all the great work. I appreciate your timeliness and customer assistance in the ability for everyone to do it yourself U Printing.
Tyrone
We're thrilled to hear you had a great experience, Tyrone! Your appreciation for our timeliness and customer assistance means a lot to us. Thank you for choosing us for your printing needs! -Customer Care
UPrinting helped me print the most beautiful specialized boxes for my niece's Quinceanera. I love how easy it was to upload my design and arrange it to fit my box. The best part is the proof before you finalize your work. I love that they make sure your art work is perfect so that when you get your items they look AMAZING!
Thank you, Melina, for your wonderful review! We're thrilled to hear that your specialized boxes turned out beautifully for your niece's Quinceanera. Ensuring your artwork is perfect is our priority, and we're glad you appreciated the proofing process. We look forward to helping you again! -Customer Care
We had some questions on the different levels of quality for some flyers. The customer service team sent us a sample booklet of all the different levels of products offered so we could see and feel the difference. The packet allowed us to make the best decision possible. After placing our order the products got here sooner than expected, even during the holidays. This is our 10th order with Uprinting in the last year.
Thank you for your kind words, Monty! We're thrilled to hear that our customer service team was able to assist you effectively and that you received your order ahead of schedule. Your continued support means a lot to us! -Customer Care
I ordered a backdrop for my 50th birthday party. It arrived quickly HOWEVER, it was on the wrong color canvas and was blurry. It cannot be used. I contacted customer service and they refuse to correct or refund, they want to give me a credit for future use, as if I would use them in the future. See pics attached. I ordered a yellow banner for my House Party themed birthday. They sent an Army Green blurry product and refuse to take accountability
What is ordered vs what i received
I had a great experience with UPrinting customer service while navigating the website and placing an order for a custom banned order. My banner came in the mail right away and it is beautiful. Color matching is spot on. LOVE IT!
Thank you for your fantastic feedback, Jennifer! We’re thrilled to hear you had a great experience and that your banner turned out beautifully. Your satisfaction means the world to us! -Customer Care
I designed and then purchased two car magnet signs from UPrinting. I submitted the design on Oct 21st, approved UPrinting's interpretation on Oct 23rd, and it was delivered on Oct 30th. This simple/complete project cost 70% less than the re-interpretation fee (JPEG to vector file) quoted by a local business; I did not get a quote for the final product.
Thank you for your fantastic review, Leighton! We're thrilled to hear you had a smooth experience with your car magnet signs and found our pricing competitive. We appreciate your business and look forward to helping you with future projects. -Customer Care
I have used UPrinting before at several companies. For some reason this order for this company seemed to be the most difficult to discuss with the UPrinting team and get right. 1 of 3 items arrived today. Waiting on the other 2. The one that arrived, was not what I expected. The color is pretty far off from what I sent, different than the proof, and different from what was communicated to support. The picture does not do it justice. I do not have much confidence that the other two items will be correct, and I have a feeling that the higher-ups will want me to find another company going forward. I used to love UPrinting. Never had an issue in the past. Not sure why this time was such a different experience. Disappointing.
I ordered only 25 hangtags they are saying I got to wait 3 weeks weeks no faster turnaround to receive my order
My postcards are nice, I was under the assumption they would be sent out sooner. Some of the postcard arrived after the women left to come to the conference.
Thank you for your feedback, Vanessa. We’re glad you liked the postcards, but we apologize for the delay in delivery. Your experience helps us improve our services, and we appreciate your understanding. Looking forward to serving you better in the future! -Customer Care
When I received my 8 x 8 backdrop, I have to say I was pleasantly surprised. It looks great my guest really enjoyed taking photographs with the backdrop. I added a felt red carpet that I purchased on Amazon.
Thank you, Yvette! We're thrilled to hear that you loved the backdrop and that it added to your event's atmosphere. Your creativity with the red carpet sounds fantastic! We appreciate your support and look forward to serving you again. -Customer Care
The ability to customize was really fantastic, The overall appearance of the printing looked professional and crisp, the delivery was early. Overall, very satisfied with the experience!
Thank you for your wonderful feedback, Heather! We're thrilled to hear that you loved the customization options and the quality of your print. Early delivery is always a plus! We appreciate your support and look forward to serving you again. -Customer Care
Easy to order. Quality product. Great prices. Good options for expediting. I'm using Uprinting more and more for my business needs.
Thank you, Cassandra! We’re thrilled to hear you find our ordering process easy and our products meet your needs. Your support means a lot to us, and we look forward to serving you again! -Customer Care
The brochures were great quality at a great price and I received them quickly. I was shocked by the quality of service! Thank you!
Hi Rhonda, we're thrilled to hear you loved the brochures and our service! Your satisfaction means the world to us, and we appreciate your kind words. Looking forward to serving you again soon! -Customer Care
The cards are just what we wanted/ordered. Quick turn around on the items. We have ordered many times before from this company and have always been very happy with the results.
Thank you, Charlene! We're thrilled to hear that you're consistently satisfied with our cards and service. Your loyalty means a lot to us, and we look forward to continuing to meet your expectations in the future. -Customer Care
I submitted my s8gn and during the quality review by uprinting, there was an issue detected. The staff worked with me to resolve the issue so my sign would look perfect.
I appreciate the great customer service
Hi Michael, thank you for your fantastic review! We're thrilled to hear our team was able to assist you in creating the perfect sign. Your satisfaction is our priority, and we appreciate your kind words about our customer service. -Customer Care
Very easy to use and accurate depiction of what I wanted. Fast shipping. Will use again.
UPrinting went above and beyond to get my print jobs right. Very high quality and quick. I appreciate their high level of service.
Uploading was easy, proofs were emailed, production and shipping was a breeze and delivered when they said they would.
From the business
UPrinting is a reliable print shop and online printing service offering fast turnaround, same-day printing on select items, and convenient walk-in ordering. You can place your order online or visit our Santa Monica or Van Nuys locations for quick, in-person service. Whether you need signs, banners, decals, business cards, labels, postcards, or packaging, we deliver high-quality custom printing with friendly support and easy pickup options. UPrinting makes getting great prints fast, simple, and hassle-free.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you, Susan! We’re thrilled to hear that you consistently choose us for your printing needs. Quality and customer service are our top priorities, and it’s wonderful to know we’re hitting the mark. We appreciate your loyalty and look forward to serving you again! -Customer Care