From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Nice flag! Looks beautiful flying outside! Would buy from here again when I need a new flag.
I ordered my flag 2 months ago and received it in just a few days. Today I receive an email asking if I received my flag. Wow! Are you guys really clueless on if you shipped it or not 2 months ago. That's pretty sad.
I saw a tattered and faded flag on a highway, 10' x15', so I bought one and put it up. It really looks good.
Found the flagpole I wanted but had to connect to Customer Service to find what accessories I needed. Spoke with George who was very helpful answering my questions about what was included with the flagpole and how I could order additional flag snaps so I can fly more than 1 flag.
Found what I wanted and also connected to Customer Service. Spoke with George who was very helpful answering my questions about what was included with the flagpole and how I could order additional flag snaps so I can fly more than 1 flag.
This website is easy to traverse. We have been buying from this company for over 13 years. Our customers love the little flags that we give out free.
The site said they had the flag. They even reported a shipping date. Then said the flag was back ordered.
I have placed many orders for the 4" by 6" mini–American Flags and the United States Flag Store has never disappointed me. They are always fast in pressing the orders and ensuring that I receive the flags in quick order. Thanks for such a great job.
I have previously submitted a review. The communication I received after a call to your company did not result in the answer or help I was looking for.
The case came promptly and was packed carefully to prevent damage. Very pleased with the product and service.
Missing item sent out quickly and was exactly what was ordered. Very happy with items received
The quality of the Flags I ordered is great. Well made and they look awesome.
I just placed a second order for more Flags
Good experience, no problems. I would order from this company again!
It was gud! I highly recommend the store for all your flag needs. It was promptly delivered and an amazing condition. I look forward to ordering more flags in the future.
Arrived on time. Pleased with the flag quality. Would order from again.
Customer service was quick to respond and went above and beyond my expectations.
I needed to replace our state flag and was delighted with the online ordering experience. Everything was fast and easy to finish. Fast shipping, and everything was as expected and more. Thank you!
Simple and easy site to navigate, thanks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members