United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,431

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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Instant Feedback

48,590 reviews
Illinois
1 review
0 helpful votes
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Easy
January 5, 2025

Ordering was easy. Product as described and delivery prompt.

Date of experience: December 26, 2024
Texas
1 review
0 helpful votes
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Great
January 5, 2025
Updated review

Good products over my lifetime. Fast delivery. Mistake free

Date of experience: December 26, 2024

N/a
March 14, 2024
Previous review

N/a - 4 7 8 0

Date of experience: March 4, 2024
Alabama
1 review
0 helpful votes
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Flag order for sign package
January 5, 2025

The customer service helped me make sure I was choosing the best quality product for my needs.

Date of experience: December 26, 2024
Arizona
1 review
0 helpful votes
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Flight quality
January 3, 2025

I ordered two motorcycle flag holders, with flags. The flag holders I'm happy with. The flags are junk, I put one on rode approximately 30 miles and the flag is coming apart already. The flag is made out of nylon it's poorly stitched poorly made. Don't waste your money to buy any flags that are nylon from these guys

Date of experience: December 24, 2024
New York
1 review
0 helpful votes
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Thanks for great product.
January 2, 2025

Ordered and received my order on the date that was promised.

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Good company, will use again
January 2, 2025

This company does an excellent job and unbelievably quick delivery

Date of experience: December 23, 2024
California
1 review
0 helpful votes
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Best quality flags
January 2, 2025

Flag came in a nice box and the flag is of exceptional quality

Date of experience: December 23, 2024
Florida
1 review
0 helpful votes
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An amazing store!
January 2, 2025

All items were perfect, high quality and exactly as described. They all arrived on time, and customer service was fantastic!

Date of experience: December 23, 2024
Wisconsin
1 review
0 helpful votes
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It was good.
January 2, 2025

It was easy to order and arrived just in time. I have used them before and have always been satisfied.

Date of experience: December 23, 2024
Tennessee
1 review
0 helpful votes
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Ordering online through the US Flag Store website was easy and fast. Good pricing and quality. THANKS!

Date of experience: February 6, 2025
Pennsylvania
1 review
0 helpful votes
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Flag qty.
January 1, 2025

Flag qty shipped did not match order
Contact support with packing slips and photos
Issue resolved and shipped next day
Thank You

Date of experience: December 22, 2024
Arizona
1 review
0 helpful votes
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Nice flag
January 1, 2025

However I would like to suggest again that the stitching be smaller. I live in a high wind area and it keeps catching on my house and breaks the stitching leading to a stripe coming apart. I truly believe smaller spacing of the stitches would cure this issue. Thank you.

I do however, fly it proudly every day and with a light, throughout the night.

Date of experience: December 22, 2024
Florida
1 review
0 helpful votes
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Flags
January 1, 2025

They started fraying right away we thought they would be a better material

Date of experience: December 22, 2024
Alabama
1 review
0 helpful votes
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American Flags should be made in America
December 31, 2024

Looking through the choices I chose a Valley Forge option which contained polyester and was heavier than the nylon ones I had been hanging outside. This flag is substantial and hopefully will last longer than the others I have ordered that are nylon only. These have just not held up.

Date of experience: December 21, 2024
Washington
1 review
0 helpful votes
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Great flag!
December 31, 2024

Wonderful flag that we purchased to donate to our local school. It was strong and very well made!

Date of experience: December 21, 2024
Texas
2 reviews
0 helpful votes
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So far do good
December 31, 2024

Flag has been up for two months do far and holding up well, lots of wind for two weeks and not coming apart.

Date of experience: February 18, 2025
Missouri
1 review
0 helpful votes
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Too many emails.
December 31, 2024

Purchase OK. Way too many emails after my purchase. If this keeps up, I will look for a different company to do business with.

Date of experience: December 21, 2024
Florida
1 review
0 helpful votes
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Okay
December 31, 2024

Okay. Don't really remember. It's been awhile since I got the flags.

Date of experience: December 21, 2024
Texas
1 review
0 helpful votes
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Quality
December 30, 2024

These flags were up for 2 weeks and the ends of all the flags are frayed.

Date of experience: November 6, 2024
Georgia
1 review
1 helpful vote
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New Flag
December 30, 2024
Updated review

Prompt professional service. Quality products. Fast delivery

Date of experience: December 20, 2024

Great
January 9, 2024
Previous review

Great. Well made and functional

Date of experience: January 8, 2024