Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great product and good quality. Easy to assemble. Everything arrive on time.
American made great products and easy to order. No complaints at all.
As soon as I touch the flag, I can tell it will last a long time.
Good deal and great customer service love the flag and would recommend to a friend
Looked for an American Flag made in America. Very happy with the purchase I made.
A bit complicated to establish an account and to make a purchase. Please do not release my email or cell number to anyone - use only for our interaction.
The plaques I ordered are perfect for labeling my scrapbooks (tapestry fabric can't be imprinted) and a portrait print I purchased. Thank you!
Great product and service received flags in reasonable time.
Nice construction. Quality fabric. Ordered several years ago that's why I ordered again. I gave for housewarming. You will not be disappointed
Great flag and great service would purchase from them again.
The case needs to be a litlle bigger to accomodate the intended flag size.
Even folding the flag as tightly/compactly as possible results in the
Necessity of using strong force to get the folded flag into the case.
I.e. The edges/corners require significant force getting in to case,
Or folding a smaller triangle results in thickness tha tdoes not allow
The back covering to be held in place.
You really need to make the overall triangle dimension a little larger
And/or make the case deeper to allow for a thicker folded flag.
Other than the case itself, there were no customer service issues.
(I interpret customer service as: ordering, fullfillment/delivery, communications.)
The product is great. Easy to install and provides excellent lighting.
Smooth and fast transaction. Will do business again, thanks!
No problems. Happy with quality of flags. Likely will order more.
True to order. It is what they say it is but even more beautiful to see it in hand!
Good customer service, but the flags arrived a day late because of the slow U.S. Mail service.
These flags are made from quality material, delivered quickly and conveniently.
Good, Goode, goody, great stuff and stuff, good luck with your work
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri