United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,431

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Washington
1 review
0 helpful votes
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Church flags
January 22, 2025

Great product and good quality. Easy to assemble. Everything arrive on time.

Date of experience: January 12, 2025
Texas
1 review
0 helpful votes
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Great products
January 22, 2025

American made great products and easy to order. No complaints at all.

Date of experience: January 12, 2025
South Carolina
1 review
0 helpful votes
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High quality flag
January 21, 2025

As soon as I touch the flag, I can tell it will last a long time.

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
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Great quality good shipping
January 21, 2025

Good deal and great customer service love the flag and would recommend to a friend

Date of experience: February 25, 2025
Mississippi
1 review
0 helpful votes
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American Flag American Made!
January 21, 2025

Looked for an American Flag made in America. Very happy with the purchase I made.

Date of experience: January 11, 2025
Texas
1 review
0 helpful votes
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Fast service, excellent product!
January 20, 2025

A bit complicated to establish an account and to make a purchase. Please do not release my email or cell number to anyone - use only for our interaction.

Date of experience: February 25, 2025
California
1 review
0 helpful votes
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Great product, fast delivery
January 20, 2025

The plaques I ordered are perfect for labeling my scrapbooks (tapestry fabric can't be imprinted) and a portrait print I purchased. Thank you!

Date of experience: January 10, 2025
Georgia
1 review
0 helpful votes
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Great experience well pleased
January 20, 2025

Great product and service received flags in reasonable time.

Date of experience: January 10, 2025
Michigan
2 reviews
6 helpful votes
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Very happy
January 20, 2025

Nice construction. Quality fabric. Ordered several years ago that's why I ordered again. I gave for housewarming. You will not be disappointed

Date of experience: January 10, 2025
Wisconsin
1 review
0 helpful votes
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Great flag.
January 20, 2025

Great flag and great service would purchase from them again.

Date of experience: January 10, 2025
North Carolina
1 review
0 helpful votes
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Flag looks great and ordering and delivery went fine. Looks like it will last a lot longer than my previous flags.

Date of experience: January 10, 2025
Connecticut
1 review
0 helpful votes
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Case Too Tight/Small
January 20, 2025

The case needs to be a litlle bigger to accomodate the intended flag size.
Even folding the flag as tightly/compactly as possible results in the
Necessity of using strong force to get the folded flag into the case.
I.e. The edges/corners require significant force getting in to case,
Or folding a smaller triangle results in thickness tha tdoes not allow
The back covering to be held in place.
You really need to make the overall triangle dimension a little larger
And/or make the case deeper to allow for a thicker folded flag.
Other than the case itself, there were no customer service issues.
(I interpret customer service as: ordering, fullfillment/delivery, communications.)

Date of experience: January 10, 2025
Florida
1 review
0 helpful votes
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Excellent service.
January 20, 2025

The product is great. Easy to install and provides excellent lighting.

Date of experience: January 10, 2025
Tennessee
1 review
0 helpful votes
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Fast and affordable
January 20, 2025

Smooth and fast transaction. Will do business again, thanks!

Date of experience: January 10, 2025
Massachusetts
1 review
0 helpful votes
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Excellent
January 19, 2025

No problems. Happy with quality of flags. Likely will order more.

Date of experience: February 26, 2025
Iowa
2 reviews
0 helpful votes
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Happy to find you
January 19, 2025

True to order. It is what they say it is but even more beautiful to see it in hand!

Date of experience: January 9, 2025
Colorado
1 review
0 helpful votes
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Flag
January 19, 2025

Fast and great quality, looks like it can withstand the winds I have here.

Date of experience: February 14, 2025
Texas
1 review
0 helpful votes
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Charleston Job Corps Center
January 19, 2025

Good customer service, but the flags arrived a day late because of the slow U.S. Mail service.

Date of experience: February 24, 2025
Kansas
1 review
0 helpful votes
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Quality Products
January 19, 2025

These flags are made from quality material, delivered quickly and conveniently.

Date of experience: January 9, 2025
Texas
1 review
0 helpful votes
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Myles
January 19, 2025

Good, Goode, goody, great stuff and stuff, good luck with your work

Date of experience: January 9, 2025