United States Flag Store
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United States Flag StoreReviews 8,431

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Washington
1 review
0 helpful votes
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Flag Received!
January 19, 2025

Lengthy wait for my flag, possibly caused
By heavy Holiday Mail Services, but we did receive our Flag prior to Christmas.
Flag personnel were very kind and very
Helpful!
We Highly recommend US Flag!
Top quality Flags!

Date of experience: January 9, 2025
California
1 review
0 helpful votes
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Great product and arrived quickly
January 19, 2025

I ordered a large California flag and it is as described. Additionally, the flag arrived quickly.

Date of experience: January 9, 2025
Michigan
1 review
0 helpful votes
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Great service, as usual!
January 19, 2025

Always have what we need. And it gets here quick. Thank you for your great service!

Date of experience: January 9, 2025
New York
1 review
0 helpful votes
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Satisfied and more with this flag!
January 17, 2025

I received this flag and made sure it made its debut on Thanksgiving Day!

Date of experience: January 6, 2025
Tennessee
1 review
0 helpful votes
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Good products, not so good website
January 17, 2025
Updated review

I ordered several flags from the US Flag Store with mixed experience. Was unable to register as a new customer on the website... after several attempts I gave up. Decided to order regardless and found delivery speed and packing to be very good. The flags were all very good quality for the price I payed. I'll check out the US Flag Store for future needs.

Date of experience: January 6, 2025

I tried to create an account and used 8, 10, 15, 18...
December 2, 2024
Previous review

I tried to create an account and used 8, 10, 15, 18 numeric and alphabetical characters. It repeatedly would not allow me to create an account. I almost went to another store but figured I would try the purchase without an account. Experience thus far is not good. Hoping the product is worth it.

Date of experience: November 22, 2024
California
1 review
0 helpful votes
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Quick delivery and as expected!
January 17, 2025

Found and got exactly what we needed for our Honor Guard. Super pleased! Thanks

Date of experience: January 6, 2025
Arizona
1 review
0 helpful votes
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Veteran's Day celebration
January 17, 2025

We are an elementary school that honors our military every year on Veteran's Day. We needed to replace our outside flag. US Flag Store had the US flag in the size and durability needed. It arrived in time for the Veteran's day celebration!

Date of experience: November 8, 2024
Tennessee
1 review
0 helpful votes
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PERFECT
January 17, 2025

Exactly what I was looking for and custom service was excellent

Date of experience: January 6, 2025
Pennsylvania
1 review
0 helpful votes
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Flag quality
January 17, 2025

Flag was Delivered in a timely manner!
No problems
Flags are of good quality

Date of experience: January 6, 2025
Nebraska
1 review
0 helpful votes
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The U.S. flag seems to be their specialty and they are very well made in the U.S. I didn't see any other country flags that looked as good so, I got the best I could. Unfortunately, these 2 flags fly at different windages. I'd try to get all flags made the same if they are to be flown on the same pole.

Date of experience: November 30, 2024
California
1 review
0 helpful votes
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Nicely made in the USA Flag.
January 17, 2025

Easy ordering and well-made USA flag. Made in the USA, which was the main reason I purchaed from this company.

Date of experience: January 6, 2025
California
1 review
0 helpful votes
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Wonderful flags
January 17, 2025

I'm glad for the individuals flags for purchase for personal use.

Date of experience: December 16, 2024
California
1 review
0 helpful votes
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Satisfactory experience
January 17, 2025

Smooth and easy ordering experience. Had to call for install instructions for the dual flag arrangement.

Date of experience: November 5, 2024
Indiana
1 review
0 helpful votes
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Good quality
January 17, 2025

Ended up with 2 orders - one billed thru US Flag store and 1 thru Amazon. Since I will need another flag in a year or so, I kept the 2nd order rather than trying to return the order.

Date of experience: January 5, 2025
Washington
1 review
0 helpful votes
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Great flag
January 14, 2025

Very fast delivery, no problems with the order. Ordered 3 flags and great service.

Date of experience: January 4, 2025
Georgia
1 review
0 helpful votes
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It looks good and it flies very nicely I will order more products>

Date of experience: January 4, 2025
Massachusetts
1 review
0 helpful votes
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Great Quality
January 14, 2025

Both my orders were quality products and were shipped directly to my home.

Date of experience: January 4, 2025
Maryland
2 reviews
0 helpful votes
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Good purchase
January 14, 2025

Quality flag - fast delivery - reasonable price would order again - thank you

Date of experience: January 4, 2025
Iowa
1 review
0 helpful votes
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Quality material will be long lasting!
January 14, 2025

Received quickly and in good condition! I like to show our support for Ukraine!

Date of experience: January 4, 2025
Illinois
1 review
0 helpful votes
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Good Quality and Quick Service
January 14, 2025

The flag came quickly and was just as described. Excellent service.

Date of experience: January 4, 2025