Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Lengthy wait for my flag, possibly caused
By heavy Holiday Mail Services, but we did receive our Flag prior to Christmas.
Flag personnel were very kind and very
Helpful!
We Highly recommend US Flag!
Top quality Flags!
I ordered a large California flag and it is as described. Additionally, the flag arrived quickly.
Always have what we need. And it gets here quick. Thank you for your great service!
I received this flag and made sure it made its debut on Thanksgiving Day!
I ordered several flags from the US Flag Store with mixed experience. Was unable to register as a new customer on the website... after several attempts I gave up. Decided to order regardless and found delivery speed and packing to be very good. The flags were all very good quality for the price I payed. I'll check out the US Flag Store for future needs.
I tried to create an account and used 8, 10, 15, 18 numeric and alphabetical characters. It repeatedly would not allow me to create an account. I almost went to another store but figured I would try the purchase without an account. Experience thus far is not good. Hoping the product is worth it.
Found and got exactly what we needed for our Honor Guard. Super pleased! Thanks
We are an elementary school that honors our military every year on Veteran's Day. We needed to replace our outside flag. US Flag Store had the US flag in the size and durability needed. It arrived in time for the Veteran's day celebration!
Flag was Delivered in a timely manner!
No problems
Flags are of good quality
The U.S. flag seems to be their specialty and they are very well made in the U.S. I didn't see any other country flags that looked as good so, I got the best I could. Unfortunately, these 2 flags fly at different windages. I'd try to get all flags made the same if they are to be flown on the same pole.
Easy ordering and well-made USA flag. Made in the USA, which was the main reason I purchaed from this company.
I'm glad for the individuals flags for purchase for personal use.
Smooth and easy ordering experience. Had to call for install instructions for the dual flag arrangement.
Ended up with 2 orders - one billed thru US Flag store and 1 thru Amazon. Since I will need another flag in a year or so, I kept the 2nd order rather than trying to return the order.
Very fast delivery, no problems with the order. Ordered 3 flags and great service.
It looks good and it flies very nicely I will order more products>
Both my orders were quality products and were shipped directly to my home.
Quality flag - fast delivery - reasonable price would order again - thank you
Received quickly and in good condition! I like to show our support for Ukraine!
The flag came quickly and was just as described. Excellent service.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri