United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,430

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Louisiana
1 review
0 helpful votes
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God Bless the U.S.
February 21, 2025

Well satisfied with all products I have purchased in the past.

Date of experience: February 21, 2025
New York
1 review
0 helpful votes
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I wanted an American made California flag i shipped to my home quickly and fairly priced & this is what I received, so I'm very happy! Thank you! 😊

Date of experience: April 1, 2025
Arizona
1 review
0 helpful votes
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Great quality product.
February 20, 2025

The flags are great quality. The website is easy to use and we receive our order very quickly.

Date of experience: February 10, 2025
Colorado
1 review
0 helpful votes
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Wanted a flag, found it, got it.
February 20, 2025

Ordered a flag from Flagwix before here and they quickly turned into stalkers and claimed me as their family member. I prefer this company because they act like a company. I want, I find, I order, they ship product I expect. They do not claim me as a family member. Will use for next flag purchase unless they start getting weird.

Date of experience: February 10, 2025
Maryland
1 review
0 helpful votes
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Easy process
February 20, 2025

A lot of products to choose from! Would return to the site for future products.

Date of experience: February 10, 2025
Minnesota
1 review
0 helpful votes
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Flag
February 20, 2025

Flag was just as described and arrived quickly. I am a little annoyed with the emails for me to review though ;).

Date of experience: February 10, 2025
Florida
1 review
0 helpful votes
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Very nice quality.
February 20, 2025

The flag I purchased exceeded my expectations. The embroidered stars are well done, and the red and white stripes are vibrant. The fabric seems very durable. I'm very happy with my purchase.

Date of experience: February 10, 2025
Virginia
2 reviews
0 helpful votes
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Simple process quality inventory
February 20, 2025
Updated review

Simple process
Quality inventory
Have used your company several times and will again

Date of experience: March 27, 2025

Easy and quick
August 30, 2024
Previous review

Easy and quick

Date of experience: August 20, 2024
Washington
1 review
0 helpful votes
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Very satisfied with United States Flag!
February 17, 2025

Very easy directions when ordering the flag. I also received it very quickly; 3 days.

Date of experience: March 25, 2025
Alabama
1 review
0 helpful votes
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Flag Purchase
February 17, 2025

"I needed a large flag for our facility, and the USA Flag Store website made it easy to find exactly what I needed. I was particularly impressed with the detailed product descriptions and the clear images. The customer service was prompt and courteous, answering my questions about shipping quickly. The flag arrived in just a few days, and the quality is excellent - durable and vibrant. The whole process was smooth and efficient. I'm very satisfied and will be ordering from USA Flag Store again in the future."

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Flagpole refurb
February 17, 2025

I found all the items I needed to bring this old flagpole back to great condition.

Date of experience: February 7, 2025
Florida
1 review
1 helpful vote
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Not the exact item
February 16, 2025

The item was not what I expected. I expected the exact item that was pictured with the hole placement, 2 at the top, one at the bottom. This was to replace on an aluminum flat bracket that was drilled and taped. The white bracket sent was also very thin in material, cheep, low end product.

Date of experience: March 24, 2025
South Carolina
1 review
0 helpful votes
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Fast good service
February 16, 2025

Fast good service good product I will be buying more from them

Date of experience: February 6, 2025
California
1 review
0 helpful votes
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Everything is great.
February 16, 2025
Updated review

Always good. Please stop sending me these. If I have an issue I will let you know.

Date of experience: March 25, 2025

Everything is great.
November 22, 2024
Previous review

We get our flags from here. We have multiple facilities and order our flags for them. Quick service and great product. We did change and ordered the polyester flags this time. Looked great.

Date of experience: November 12, 2024
Indiana
1 review
0 helpful votes
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Love our new flag!
February 16, 2025

Great and fast service! Thank you for sending so quickly! Great product!

Date of experience: February 6, 2025
Virginia
1 review
0 helpful votes
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Positive
February 15, 2025

Great customer service and great choices
I don't have anything else to add

Date of experience: February 5, 2025
Pennsylvania
1 review
0 helpful votes
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Very good service
February 13, 2025

Excellent company, great people to work with, on time delivery

Date of experience: February 3, 2025
Idaho
1 review
0 helpful votes
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Hung it right away, still flying completely intact.
February 13, 2025
Updated review

No problems, quick service ……………,………………………,.,…………… …zz

Date of experience: February 3, 2025

Very easy, nice price, free shipping
September 22, 2024
Previous review

Very easy, nice price, free shipping

Date of experience: September 12, 2024
Maine
1 review
0 helpful votes
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Late but lovely
February 13, 2025

The order took much longer to arrive than specified. But it is beautiful and well made. And the customer service folks were very hopeful every time I called.

Date of experience: March 21, 2025
South Carolina
1 review
0 helpful votes
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Great experience and would highly recommend
February 13, 2025

It was great and would highly recommend. They look nice too.

Date of experience: December 4, 2024