Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Ordered what I needed online - fast checkout and quick delivery
Happy with my experience ordering. Received in a timely manner.
We received our order. The flags were of good quality, and what we needed.
Second time I'm sending this you advertised something that's not allowed in the national cemetery I made a mistake by buying it you were supposed to send me a return label which I've never received yet if I don't get it up that's going to throw them in the trash and write another bad review
Very efficient and quick delivery, will shop in the future!
I needed a new flag and wanted one that would last and be made in America. My last one was cheaply made and did not last very long. This one is perfect. Thank you for sending it as soon as possible.
Great shopping experience. No problems; easy, and reliable.
I have order many flags from you...
I have been 100 percent happy with each one!
James
Easy buy...placed order and received that order
Yesterday
Received my n good order and didn't have to wait long to receive.
I hate surveys I will not open the next one I hate surveys i will not open the next one
I had previously purchased Ukrainian flags from you which were nylon and marked for outdoor use however they faded quickly and needed replacing in less than a year.
This time I tried a different product with much better look and results.
The polyester version is brighter, heavier, and is sewn not printed. All at half the price.
First time ordering—so far so good! Would highly recommend to family and friends.
Ordered a flag and was very pleased with the product and the quickness in receiving it.
Quick shipment of ordered item. Product was as described and packaged carefully.
Website descriptions helped us decide which flagpole to order. We won't install it until spring because the ground is frozen now.
Had a lot of wind storms lately and the rope flag hooks broke off but the flag survived with no damage.
My experience was good that is all I have to say. I have made some suggestions to pad the backside closest to stone to minimized any scratching of stone.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri