United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,546

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Maryland
1 review
0 helpful votes
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Flag fun!
May 9, 2023

I found the website very easy to navigate and the options were plentiful.

Date of experience: April 9, 2023
Pennsylvania
1 review
0 helpful votes
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FLAGS DELIVERED 3/22/2023
May 9, 2023

I received the two flags I ordered. I had difficulty using your site to find out about delivery, but I waited patiently and they came. I am having to move to an apartment and give up my yard where the pole is located. How do I return the flags (unopened) for credit on my credit card? I would appreciate a response. Thank you. Harry E. Diehl *******036

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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EVERYTHING worked perfectly.
May 8, 2023

Professional employees made this purchase really easy...shipping went well...everything was just how I wanted/expected it.

Date of experience: April 8, 2023
Pennsylvania
2 reviews
5 helpful votes
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Lack of communication
May 8, 2023

Thought package was not delivered. It came through the Jefferson post office and delivered by mailman.

Date of experience: April 8, 2023
Michigan
2 reviews
0 helpful votes
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Great Flag pole
May 8, 2023

Very pleased with our new flag pole, we love to fly our flag and this flag pole is just the right size for the front of our home. The flag they sent is really a nice one.

Date of experience: April 8, 2023
Indiana
1 review
0 helpful votes
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Fantastic service
May 8, 2023

Great customer service and fantastic delivery time. The order was correct and not damaged. I will order again

Date of experience: April 8, 2023
Kentucky
1 review
0 helpful votes
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US FLAG
May 7, 2023

Our new flag was easy to order, quick to receive and looks nice on the flagpole.

Date of experience: April 7, 2023
Massachusetts
3 reviews
1 helpful vote
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Great product!
May 7, 2023

Very easy! Delivery was fast and well packaged. Very satisfied with this flag holder.

Date of experience: April 7, 2023
Idaho
1 review
0 helpful votes
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Shiny flag
May 7, 2023

The flag is hard material and does not flap as hard in the wind as the thinner flags do so it should last longer.

Date of experience: April 7, 2023
Alabama
1 review
0 helpful votes
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The flags were great and being used > The ordering was easy and the shipment was quick We willl be ordering again

Date of experience: April 7, 2023
Iowa
1 review
0 helpful votes
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Flags
May 7, 2023

I have been trying to order a couple Air Force and a couple Navy 3 by 5 Heavy Duty Spun Polyester for a while and have not been able to get them hopefully you can contact me when they come in and save them for me

Date of experience: April 7, 2023
California
1 review
0 helpful votes
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We may need to order a couple of outdoor flags next.

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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Texas flag
May 7, 2023

Quick easy to find flag and ordered
Received in a quick order

Date of experience: April 7, 2023
Florida
1 review
0 helpful votes
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Online was quite easy, each flag displayed, very easy to choose. Pricing was great. These flags are
Really beautiful, and we'll shop here again. Thanks, Ellie

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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Easy to use & navigate the site, as well as very affordable flags!

Date of experience: April 7, 2023
New York
1 review
0 helpful votes
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The ordering was easy. The price was good and the quality of the product is great.

Date of experience: April 7, 2023
Massachusetts
1 review
0 helpful votes
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I needed to replace the flag I have mounted on my mailbox.

Date of experience: April 7, 2023
Pennsylvania
2 reviews
0 helpful votes
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My flag
May 7, 2023

The only thing I had a problem with was filling out my satisfaction part of my purchase 3+ times! I won't be doing it a4th time!

Date of experience: April 7, 2023
Virginia
1 review
0 helpful votes
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Myflag
May 7, 2023

Very easy to order good quality work thank you very much.

Date of experience: April 7, 2023
Texas
1 review
0 helpful votes
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Fast shipping.
May 7, 2023

Received my order in 2 days. Well made and good looking flags

Date of experience: April 7, 2023