Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I received the two flags I ordered. I had difficulty using your site to find out about delivery, but I waited patiently and they came. I am having to move to an apartment and give up my yard where the pole is located. How do I return the flags (unopened) for credit on my credit card? I would appreciate a response. Thank you. Harry E. Diehl *******036
Professional employees made this purchase really easy...shipping went well...everything was just how I wanted/expected it.
Thought package was not delivered. It came through the Jefferson post office and delivered by mailman.
Very pleased with our new flag pole, we love to fly our flag and this flag pole is just the right size for the front of our home. The flag they sent is really a nice one.
Great customer service and fantastic delivery time. The order was correct and not damaged. I will order again
Very easy! Delivery was fast and well packaged. Very satisfied with this flag holder.
The flag is hard material and does not flap as hard in the wind as the thinner flags do so it should last longer.
The flags were great and being used > The ordering was easy and the shipment was quick We willl be ordering again
I have been trying to order a couple Air Force and a couple Navy 3 by 5 Heavy Duty Spun Polyester for a while and have not been able to get them hopefully you can contact me when they come in and save them for me
Quick easy to find flag and ordered
Received in a quick order
The ordering was easy. The price was good and the quality of the product is great.
I needed to replace the flag I have mounted on my mailbox.
The only thing I had a problem with was filling out my satisfaction part of my purchase 3+ times! I won't be doing it a4th time!
Received my order in 2 days. Well made and good looking flags
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri