From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great experience and good prices! Will do business with in the future.
This is my third order of flag poles with U.S. Flag Store and I have been extremely pleased with the selection and quality of the products and the ease of ordering and follow-up with customer service. Keep up the excellence!
Finally called to find out when they were going to be delivered. Tracking never would tell me.
I will tell everyone get your flag elsewhere. I guess you get to steal most of my money. Paid $162.00 for one flag. You're way to expensive.
Pole was warped when arrived and then swelled so tight in the holder I had to break the metal flag holder with a hammer to get it out.
Needed a replacement Canadian Flag for everyday outdoor use and the flags I ordered recently and previously have held up nicely.
My order was delivered quickly and arrived prior to the date anticipated.
Awesome company I will definitely be back to purchase other items in the future.
Ordered the wrong size flags for my displays. Was disappointed there wasn't a standard size smaller to exchange like other online flag stores. The return process is confusing and can get costly.
Need to issue more discount codes and coupons. And I don't see my 3x5 Ukrainian flag in my order.
Good and what I was looking for with the exception that it wasn't American made although that wasn't your fault due to material shortage.
The flag arrived as advertised and looks great. The only way I could track the package was to download an app and create an account. The last thing I need is another app that will never get used again. I reached out to the company to see if they could tell me when the flag had shipped or when it would arrive, but they never got back to me. Overall, the experience was just ok. There are other flag stores I will look at the next time I need a flag.
Flagpole with flag arrived promptly. Had wait for a bit to get the light. All in all I'm very satisfied.
While this flag was less than $100, it certainly showed as it started ripping almost immediately.
Thank you. Packaged well for shipping and arrived on time.
Quick and easy with a quality American made product
Days shortage of products on the shelf this company was able to deliver
My son did my order but we were very pleased with our order. We will be ordering again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members