From the business
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
United States Flag Store Reviews Summary
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
From ordering, correspondence as to the progress of the order, payment options, and timely delivery...no issues. The quality of the product met all expectations. Thank you for keeping the best symbol of freedom easily available.
3' x 5' flag, don't know pole size, US flag, polyester: a little heavier that nylon and recommended for holding up to windy weather.
Yes I received my package but it was delivered to the wrong house cuz I transposed the numbers. But the individual that this email and me was not very compassionate and does not belong in customer service made me feel like I was trying to pull a scam on him.
Ordering was friendly, product came on time,
The American Flag is proudly hanging outside my home, Thank you.
I love my new flags. I wish I could send you the picture I took of them their beautiful
We received our beautiful American flag within a few days. The quality of the fabric and stitching is perfect. The colors are very bright. We're so pleased with our purchase.
Great product as described. Fast shipping. Thanks!
Received all of my flags in 2 boxes and right on timeliness provided by usfc. They are actually prettier than I anticipated.
Easy to order. Great products. Quick and on time delivery. No hidden costs. Easy to exchange products if necessary. Prices are up front. No hidden fees. Customer service personnel are easy to work with and readily available. Products are packed well. Products are high quality and hold up our windy area.
The US Flag Store is a hallmark for flag accessories and such. The particular bracket I purchased has failed in moderate winds before and I expect it to fail again...that's why I purchased two of them. The price is about right for the quality of bracket being about half the price of others.
Very good. Easy to order and revived them in a timely manner
I was displeased that I paid an extra $28 for accelerated shipping and my flags ended up not arriving until a day after the "free shipping" time.
Pleasant. Delivered on time. Flag is of good quality.
We ordered new rope, snaps, and new flag. It looks great! The order arrived in a timely matter and we are satisfied. Thanks! Jeanie Munsee, Director
Very easy to navigate the website and helpful information included with the products.
Great selection, the ordering process was easy
Love United States Flag. Great quality products shipped fast!
Great quality flags at competitive pricing. I only order from the United States Flag Store.
Fast services.these people are hard working Americans I'll give them my hard earn dollars for my American flag
HelllYeahh...
After leaving my review I was contacted by the company and they sent the clasp out to me. In my opinion it should not have come down to this. It should of been a simple matter.
I ordered a flag and 4 clasps, I only received 3 clasps. I notified the company and for a $2.50 clasp they want package pictures and evidence. I didn't keep the shipping bag they came in. Ridiculous. I'll just go buy one at my local flag store.
The website was easy to use. The order arrived timely and I was very satisfied with the quality.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members