Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I placed the order. The items arrived, as anticipated, nothing spectacular, no problems.
Great service great flag now I know where to buy flags if I ever need another one.
Good service, quick delivery, nice flag. No problems! Old glory is flying proudly!
It was good. Delivered fine and on time. I'm perfectly happy and finished with this survey.
Very fast shipping and delivery! High quality products. I will shop here again for my flag needs.
Flags are great quality. A little expensive but worth it once you see the quality. Hopefully they will last longer than ones I have purchased elsewhere.
These are excellent flags and made in America! No china flags fly at our home
You have the best flags and their made in the USA...!
All is well. I ordered flags, a short time later I received my order. A small problem was resolved easily by phone and the order was accepted.
The tracking on my order was not available although it had been scanned. When I called customer service to report this they instructed me to allow another week.
When I still had not received the order they shipped it again and I was able to track it and the order arrived quickly!
This was an issue with the shipper but thanks to United States Flag Store I received my order.
Customer service was pleasant and easy to work with.
I will definitely continue to use this company.
Thank you!
Love the product and easy to order and receive!
Everything that it mentioned it the company's ads are correct in the experience I had
With the product!
Would buy again. Product was as expected.
Likes price while researching.
The flags are the size i was looking for the only down fall is they are not fasten very well to the wood pole if we get a 30 0r 40 mile win it rips the flag off I been running a bead of glue where the flag is fasten to the wood pole this seams to be holding up.
Great experience, our VFW Post needed all new flags to properly represent our veterans. United States Flag Store did not disappoint!
Website was user friendly and creating the order was as well.
Great! And will order from them again. Did receive them in a reasonable time.
I ordered a 17 foot flag pole and it arrived quickly. It had a flaw in the top of it and it had to be returned. I returned that one and they sent me another one that worked perfectly. The service was great and no problems with the exchange. It also was a great price as I checked the same flag pole other places and the one I ordered was a much better price. The staff was very nice and friendly. By the way this is the second flag pole I have ordered from this company. The flag poles are very heavy and have withstood some pretty heavy winds. Great company to deal with.
I ordered a Canadian flag which arrived in a week or so and is a good quality flag. I was disappointed that when I ordered the only options were too add canvas or fringe. I could not get it with just grommets which is how I havee ordered all my other flags. This significantly increased the price for a design I did not want and which makes displaying it more difficult.
Ee purchased a flag pole when we moved into our home almost 5 years ago. We loved it but a bad high wind event bent the pole.
I reached out and asked what we could do to fix the bend. This great company sent is a new flag pole within one week! Now out flag is flying high and proud again!
I hope that the pole will stand up to the winds on this hill that I live on.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri