United States Flag Store
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United States Flag StoreReviews 8,429

4.8

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
539
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews
Washington
1 review
0 helpful votes
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As Expected
April 14, 2025

I placed the order. The items arrived, as anticipated, nothing spectacular, no problems.

Date of experience: February 28, 2025
Massachusetts
1 review
0 helpful votes
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Good
April 14, 2025

Good flag. Good experience.
No more to say about this experience

Date of experience: April 4, 2025
Virginia
1 review
0 helpful votes
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Great flag great service
April 14, 2025

Great service great flag now I know where to buy flags if I ever need another one.

Date of experience: April 4, 2025
New Jersey
1 review
0 helpful votes
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Great job!
April 13, 2025

Good service, quick delivery, nice flag. No problems! Old glory is flying proudly!

Date of experience: April 3, 2025
Texas
1 review
1 helpful vote
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Everything was finde
April 13, 2025

It was good. Delivered fine and on time. I'm perfectly happy and finished with this survey.

Date of experience: April 3, 2025
Texas
1 review
0 helpful votes
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Very fast shipping and delivery!
April 13, 2025

Very fast shipping and delivery! High quality products. I will shop here again for my flag needs.

Date of experience: April 3, 2025
Cyprus
1 review
0 helpful votes
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Great quality
April 13, 2025

Flags are great quality. A little expensive but worth it once you see the quality. Hopefully they will last longer than ones I have purchased elsewhere.

Date of experience: April 3, 2025
California
1 review
0 helpful votes
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Good flags
April 13, 2025
Updated review

These are excellent flags and made in America! No china flags fly at our home

Date of experience: April 3, 2025

You have the best flags and their made in the USA...
May 19, 2024
Previous review

You have the best flags and their made in the USA...!

Date of experience: May 9, 2024
Virginia
1 review
0 helpful votes
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A good experience
April 13, 2025

All is well. I ordered flags, a short time later I received my order. A small problem was resolved easily by phone and the order was accepted.

Date of experience: April 3, 2025
New York
1 review
0 helpful votes
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Fantastic customer service
April 13, 2025

The tracking on my order was not available although it had been scanned. When I called customer service to report this they instructed me to allow another week.
When I still had not received the order they shipped it again and I was able to track it and the order arrived quickly!
This was an issue with the shipper but thanks to United States Flag Store I received my order.
Customer service was pleasant and easy to work with.
I will definitely continue to use this company.
Thank you!

Date of experience: April 3, 2025
Missouri
1 review
0 helpful votes
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Beautiful Flag and Great Service
April 13, 2025

Love the product and easy to order and receive!
Everything that it mentioned it the company's ads are correct in the experience I had
With the product!

Date of experience: April 3, 2025
Michigan
1 review
0 helpful votes
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Good buying experience
April 13, 2025

Would buy again. Product was as expected.
Likes price while researching.

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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The right size
April 13, 2025

The flags are the size i was looking for the only down fall is they are not fasten very well to the wood pole if we get a 30 0r 40 mile win it rips the flag off I been running a bead of glue where the flag is fasten to the wood pole this seams to be holding up.

Date of experience: April 3, 2025
Missouri
1 review
0 helpful votes
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Awesome
April 13, 2025

Great experience, our VFW Post needed all new flags to properly represent our veterans. United States Flag Store did not disappoint!

Date of experience: April 3, 2025
Oklahoma
1 review
0 helpful votes
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Cemetery flags for our Veterans
April 12, 2025

Website was user friendly and creating the order was as well.

Date of experience: April 2, 2025
Georgia
1 review
0 helpful votes
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NIce quality
April 12, 2025

Great! And will order from them again. Did receive them in a reasonable time.

Date of experience: April 2, 2025
Iowa
1 review
1 helpful vote
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My experience with United States Flag Store.
April 11, 2025
Updated review

I ordered a 17 foot flag pole and it arrived quickly. It had a flaw in the top of it and it had to be returned. I returned that one and they sent me another one that worked perfectly. The service was great and no problems with the exchange. It also was a great price as I checked the same flag pole other places and the one I ordered was a much better price. The staff was very nice and friendly. By the way this is the second flag pole I have ordered from this company. The flag poles are very heavy and have withstood some pretty heavy winds. Great company to deal with.

Date of experience: April 1, 2025

Very easy to use this website
January 10, 2025
Previous review

Very easy to use this website.

Date of experience: December 31, 2024
Virginia
1 review
0 helpful votes
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Flag options
April 10, 2025

I ordered a Canadian flag which arrived in a week or so and is a good quality flag. I was disappointed that when I ordered the only options were too add canvas or fringe. I could not get it with just grommets which is how I havee ordered all my other flags. This significantly increased the price for a design I did not want and which makes displaying it more difficult.

Date of experience: March 31, 2025
Tennessee
1 review
0 helpful votes
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Excellent customer service!
April 10, 2025

Ee purchased a flag pole when we moved into our home almost 5 years ago. We loved it but a bad high wind event bent the pole.
I reached out and asked what we could do to fix the bend. This great company sent is a new flag pole within one week! Now out flag is flying high and proud again!

Date of experience: March 31, 2025
North Carolina
1 review
0 helpful votes
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Looks like a good deal for patriots.
April 10, 2025

I hope that the pole will stand up to the winds on this hill that I live on.

Date of experience: March 31, 2025