Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
The Flag store team was great on managing my order and getting my flags out to me. Really nice job all the way around.
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Absolutely fabulous flags. I bought several different ones for gifts as well as some for myself. Choice is excellent, price is affordable and I stage was great. I can recommend without hesitation.
Easy to find way around site. Great choices excellent value for money.
Ordered quality flag. It arrived promptly as advertised. Will reorder when needed.
I've been getting this flag yearly to replace on Memorial day. It's displayed 24-7 outdoors and withstands the northeast weather.
Excellent made flag and the best part Made In The USA- we are going to fly this flag outside the local office
Found my Ukraine flag lapel pins fast, easy to order, and arrived when promised. Easier than typing this grateful "thank you"!
I order several flags at once. I replace damaged flags whenever I encounter Veterans, especially Vietnam Vets. I can't handle driving down a street or road and seeing My Flag in tatters.
Purchase was excellent and representative was very helpful with my questions
Quality is excellent and durable. I will order again when needed. Service was great and delivered quickly.
Great experience with the company. Product came better than described and in good shape from shipping and handling and in good time.
My original flag weathered and shredded through the winter. I ordered and had the new flag flying almost before the payment cleared. Good service. Quick response. Good flag.
Positive and we would highly recommend your Flag Company again.
Easy. Excellent. It's a return visit for us and we are highly satisfied.
Ordering was easy and delivery was quick. The product was high quality and made in the USA!
I was able to find the specific flags that I wanted and able to buy American.
It was absolutely no problem ordering online. Always a good experience with this company. That's why I keep coming back
Easy to order and received in a timely manner. I will order from American Flag Store in future.
The purchase of the Army Flag Stand for my Grandfather was fast and efficient. A veteran of WW1 this will look great at his gravesite.
I got a great quality flag at a great price. I will order from here again in future..
It was a good and pleasant experience. I would definitely shop here again
Overall, very good experience. The product is good quality, installed as advertised and the ordering was easy. The tracking provided after order was prompt and accurate 10/10. Or in the case of 5 star max review, 5/5.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri