United States Flag Store
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United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Illinois
1 review
0 helpful votes
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When I placed my ordered I needed the flags to arrive prior to the 4th and you were able to do that. My only issue is we had a slight rain, the red part of the pleated flags bled on all 5 of my 3'x6' flags. When you spend $160.00 on 5 flags I feel this is something that should not happen. I will be reaching out to US Flags shortly.

Date of experience: July 10, 2023
New York
1 review
0 helpful votes
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U.S. Flag
July 10, 2023

I have ordered many times from You and every time I have always received quality merchandise.

Date of experience: July 10, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Larry!

Illinois
1 review
0 helpful votes
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Parade route flags
July 10, 2023

Ordered flags for parade route. They got here in less than 1 week and were excellent quality!

Date of experience: July 10, 2023
Wisconsin
1 review
0 helpful votes
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Custom Guidon
July 10, 2023

Good customer service on the phone, and full double sided print in great resolution. Satisfactory

Date of experience: July 10, 2023
California
1 review
0 helpful votes
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Quick & easy
July 10, 2023

The website was clean and easy to navigate, showing the products up front. Ordering was easy and best of all, the flags are Made in the USA!

Date of experience: July 10, 2023
Florida
1 review
0 helpful votes
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Delivered promptly in time for 4th of July. I am well pleased with them. They are made well and very sturdy.

Date of experience: July 9, 2023
Ohio
2 reviews
0 helpful votes
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Good selection...easy ordering
July 10, 2023

Quick easy.found what I wanted.ordered online.received quickly

Date of experience: July 9, 2023
California
1 review
0 helpful votes
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Replacement Flag
July 10, 2023

I knew by the weight of the package, I was going to be disappointed. All my other flags had some weight to them. As soon as I opened it, I realized I was right...It is thin and almost see-through...Not at all impressed with your "cotton flag". It will not hold up in the desert winds...It will need replacing with in 6 months.

Date of experience: July 9, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. Please contact our customer service team for assistance with this matter 877-732-2458 or customerservice@onlinestores.com.

Pennsylvania
1 review
0 helpful votes
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Amazing Flags
August 8, 2023

I was pleasantly surprised with my order arriving so quickly.
The quality was very nice. I would recommend this store.

Date of experience: July 9, 2023
Kentucky
1 review
0 helpful votes
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Lousey product detail
August 7, 2023

Product description was sketchy. I had to order and put hands on to understand all aspects of what I was getting. Turned out OK but the customer should not have to guess about features of the product.

Date of experience: July 8, 2023
Texas
1 review
0 helpful votes
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Nice flags
August 7, 2023

Just what we were looking for and delivered to our door.

Date of experience: July 8, 2023
Pennsylvania
1 review
0 helpful votes
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Flag holder
August 7, 2023

The flag holder is excellent. I used it on the 4th of July and wish that I'd found this years ago. It works perfectly.

Date of experience: July 8, 2023
Utah
1 review
0 helpful votes
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Order Review
August 7, 2023

Great selection and reasonable prices/shipping. Order arrived promptly and was well packaged.

Date of experience: July 8, 2023
Florida
4 reviews
0 helpful votes
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Salute.
August 7, 2023

I pledge allegiance to the flag of the USofA & 2 the "REPUBLIC" for which it stands, 1 nation under GOD, indivisible w/ Liberty & Justice 4 all!

Date of experience: July 8, 2023
Florida
2 reviews
0 helpful votes
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Great US flag; looks fantastic
August 6, 2023

Great US flag; top quality and looks great hanging in front of my house. Thank you
God Bless
Anthony

Date of experience: July 7, 2023
Maryland
2 reviews
0 helpful votes
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Great Experience
August 6, 2023

The flags were ordered somewhat late I thought but were promised by 30 June (I wanted them for 4th July). That should do it I thought. Indeed, they arrived well in advance of the 30th. We were able to place them at each veteran's gravesite by the 29th and they were flying proudly through the holiday. Thank you, US Flag Store.

Date of experience: July 7, 2023
Minnesota
2 reviews
0 helpful votes
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American flag
August 6, 2023

I bought this for my dad for Father's day. He loves it! He would usually get one that wouldn't last longer than 1 year. This one is made so durable, he'll have it for a long time. Thanks s

Date of experience: July 7, 2023
Texas
1 review
0 helpful votes
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Great Quality Flag
August 6, 2023

Great quality flag and very quick shipping. This is a go-to establishment for quality products.

Date of experience: July 7, 2023
Minnesota
1 review
0 helpful votes
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July 4th
August 6, 2023

The flag is flying! Prompt delivery and a wonderful product.

Date of experience: July 7, 2023
Louisiana
1 review
0 helpful votes
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R.S. Helms... Home Owner
August 6, 2023
Updated review

The system for selection and ordering was great,... The time of delivery could have been better.

Date of experience: July 7, 2023

It was an easy to navigate system,...
June 26, 2023
Previous review

It was an easy to navigate system,...

Date of experience: June 23, 2023