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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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When I placed my ordered I needed the flags to arrive prior to the 4th and you were able to do that. My only issue is we had a slight rain, the red part of the pleated flags bled on all 5 of my 3'x6' flags. When you spend $160.00 on 5 flags I feel this is something that should not happen. I will be reaching out to US Flags shortly.
Ordered flags for parade route. They got here in less than 1 week and were excellent quality!
Good customer service on the phone, and full double sided print in great resolution. Satisfactory
The website was clean and easy to navigate, showing the products up front. Ordering was easy and best of all, the flags are Made in the USA!
Quick easy.found what I wanted.ordered online.received quickly
I knew by the weight of the package, I was going to be disappointed. All my other flags had some weight to them. As soon as I opened it, I realized I was right...It is thin and almost see-through...Not at all impressed with your "cotton flag". It will not hold up in the desert winds...It will need replacing with in 6 months.
Thank you for your review. Please contact our customer service team for assistance with this matter 877-732-2458 or customerservice@onlinestores.com.
I was pleasantly surprised with my order arriving so quickly.
The quality was very nice. I would recommend this store.
Product description was sketchy. I had to order and put hands on to understand all aspects of what I was getting. Turned out OK but the customer should not have to guess about features of the product.
Just what we were looking for and delivered to our door.
The flag holder is excellent. I used it on the 4th of July and wish that I'd found this years ago. It works perfectly.
Great selection and reasonable prices/shipping. Order arrived promptly and was well packaged.
I pledge allegiance to the flag of the USofA & 2 the "REPUBLIC" for which it stands, 1 nation under GOD, indivisible w/ Liberty & Justice 4 all!
Great US flag; top quality and looks great hanging in front of my house. Thank you
God Bless
Anthony
The flags were ordered somewhat late I thought but were promised by 30 June (I wanted them for 4th July). That should do it I thought. Indeed, they arrived well in advance of the 30th. We were able to place them at each veteran's gravesite by the 29th and they were flying proudly through the holiday. Thank you, US Flag Store.
I bought this for my dad for Father's day. He loves it! He would usually get one that wouldn't last longer than 1 year. This one is made so durable, he'll have it for a long time. Thanks s
Great quality flag and very quick shipping. This is a go-to establishment for quality products.
The system for selection and ordering was great,... The time of delivery could have been better.
It was an easy to navigate system,...
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your continued business Larry!