United States Flag Store
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United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Colorado
1 review
0 helpful votes
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Wrong flag
August 6, 2023

See called and you shipped the right one our mistake on the flag on the flag order the exchanged flag was here in 3 days thank you PS you should have your flag that we returned by now

Date of experience: July 7, 2023
Kentucky
1 review
0 helpful votes
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Flag color is off
August 6, 2023

Everything arrived as expected. The Buntings were used for 4th of July decorations. I am very pleased with them. However, the super tough 3x5 flag is a disappointment. The red on the flag is border line maroon. Not even close to the red on the bunting or my old Nylon flag. This should be reviewed by your quality staff. There is no doubt it is WRONG

Date of experience: July 7, 2023
New Mexico
1 review
0 helpful votes
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Torn flag
August 6, 2023

60 day warranty
The flags we bought are not holding up

Date of experience: July 7, 2023
Wisconsin
1 review
0 helpful votes
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USA flags
August 6, 2023

Easy to order and received them faster that expected.

Date of experience: July 7, 2023
Nebraska
1 review
0 helpful votes
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Nice flags
August 6, 2023

Everything is fine. I bought the flags on a promo sale and not sure got the discount on all items for some reason. Bought from here before. Will again in future

Date of experience: July 7, 2023
Florida
1 review
0 helpful votes
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Fast delivery
July 7, 2023

It is easy to use your online service. The person who answered the phone is nice and knowledgeable.

Date of experience: July 7, 2023
Wisconsin
2 reviews
0 helpful votes
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I got what I ordered
July 7, 2023

Easy to do and I got what I ordered a couple days before the initial promise date.

Date of experience: July 7, 2023
Pennsylvania
1 review
0 helpful votes
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I putt it on the pole beside our swimming pool on the same pole as my Trump flag. I am very proud of both of them.

Connie Putt

Date of experience: July 7, 2023
New Jersey
1 review
0 helpful votes
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Gromettes
July 7, 2023

The grommet spacing on the new bunting is different than the spacing on my old flag, ths requiring me to purchase and install new grommets. The spacing of fhe grammets should be standardized. The circumference of the bunting is also different. 3 by 6 should be a stnadardized 3 by 6

Date of experience: July 6, 2023
Arkansas
2 reviews
0 helpful votes
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All my items came in perfect condition and 2 days early

Date of experience: July 6, 2023
California
1 review
0 helpful votes
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No
July 7, 2023

Not interested in giving a review. I do not do reviews.

Date of experience: July 6, 2023
New York
1 review
0 helpful votes
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Great communication
July 7, 2023

I received an email that I needed to contact them I did confirmed their questions and the flag pole I ordered was out for delivery and received it 2 days earlier than expected great experience

Date of experience: July 6, 2023
Pennsylvania
1 review
0 helpful votes
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Very pleased
July 7, 2023

The flag is better quality than any I have purchased from local stores. The flags were received two days before the estimated delivery date.

Date of experience: July 6, 2023
Alabama
1 review
0 helpful votes
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Flag seems to be high quality with a reasonable price.

Date of experience: July 6, 2023
Indiana
1 review
0 helpful votes
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A welcomed guest:
July 7, 2023

Our friend, our guest arrived and found a comfortable place to spend its' days. It's on display and gets a lot of wonderful compliments.

Date of experience: July 6, 2023
Colorado
1 review
0 helpful votes
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Great product and experience
July 6, 2023

Thank you for a beautiful product with sewn on stars! The quality of product and care of service are greatly appreciated!

Date of experience: July 6, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Kristin!

Indiana
1 review
0 helpful votes
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My flags
July 6, 2023

I ordered these lovely flags from thus company. I can say they were very affordable and quickly delivered.

Date of experience: July 6, 2023
Nebraska
1 review
0 helpful votes
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Flag Order
July 6, 2023

Great quality, good price and shipment was here in less than a week.

Date of experience: July 6, 2023
Kansas
1 review
0 helpful votes
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Best US FLAGS
July 6, 2023

Great product! Arrived in time for the 4th. They looked great on my front lawn.

Date of experience: July 6, 2023
Virginia
1 review
0 helpful votes
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Prompt shipment
July 6, 2023

Quick fulfillment. The flag looks very good. The pole seems okay. The clips that attach the flag to the pole are flimsy.

Date of experience: July 6, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Peter. We do sell replacement parts for the rings that came with your spinner pole. Our customer service team is available to assist you M-F 8-5EST at 877-732-2458.