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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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See called and you shipped the right one our mistake on the flag on the flag order the exchanged flag was here in 3 days thank you PS you should have your flag that we returned by now
Everything arrived as expected. The Buntings were used for 4th of July decorations. I am very pleased with them. However, the super tough 3x5 flag is a disappointment. The red on the flag is border line maroon. Not even close to the red on the bunting or my old Nylon flag. This should be reviewed by your quality staff. There is no doubt it is WRONG
Everything is fine. I bought the flags on a promo sale and not sure got the discount on all items for some reason. Bought from here before. Will again in future
It is easy to use your online service. The person who answered the phone is nice and knowledgeable.
Easy to do and I got what I ordered a couple days before the initial promise date.
I putt it on the pole beside our swimming pool on the same pole as my Trump flag. I am very proud of both of them.
Connie Putt
The grommet spacing on the new bunting is different than the spacing on my old flag, ths requiring me to purchase and install new grommets. The spacing of fhe grammets should be standardized. The circumference of the bunting is also different. 3 by 6 should be a stnadardized 3 by 6
Not interested in giving a review. I do not do reviews.
I received an email that I needed to contact them I did confirmed their questions and the flag pole I ordered was out for delivery and received it 2 days earlier than expected great experience
The flag is better quality than any I have purchased from local stores. The flags were received two days before the estimated delivery date.
Flag seems to be high quality with a reasonable price.
Our friend, our guest arrived and found a comfortable place to spend its' days. It's on display and gets a lot of wonderful compliments.
Thank you for a beautiful product with sewn on stars! The quality of product and care of service are greatly appreciated!
Great quality, good price and shipment was here in less than a week.
Great product! Arrived in time for the 4th. They looked great on my front lawn.
Quick fulfillment. The flag looks very good. The pole seems okay. The clips that attach the flag to the pole are flimsy.
Thank you for your review Peter. We do sell replacement parts for the rings that came with your spinner pole. Our customer service team is available to assist you M-F 8-5EST at 877-732-2458.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your continued business Kristin!