United States Flag Store
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United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Michigan
1 review
0 helpful votes
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My son
July 11, 2023

Excellent fast service shipping thank you God bless

Date of experience: July 11, 2023
Mississippi
1 review
0 helpful votes
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Prompt delivery
July 11, 2023

Easy ordering and prompt delivery. Will use again.

Date of experience: July 11, 2023
Kentucky
1 review
0 helpful votes
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4th of July
July 11, 2023

Very easy placing an order online. Quick delivery.

Date of experience: July 11, 2023
New York
1 review
0 helpful votes
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Rope cleat
August 10, 2023

Wrong cleats were sent to me but all good that is why pencils still have erasers. Needed bigger cleats than the ones that were sent to me.

Date of experience: July 11, 2023
Michigan
1 review
0 helpful votes
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Flag Review
July 11, 2023

The flag quality is wonderful and the delivery was made ahead of the scheduled time.

Date of experience: July 11, 2023
California
1 review
0 helpful votes
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3x5 American Flag
July 11, 2023

The purchase was great. Quick shipment. Beautiful flag.

This survey with describing the experience is what is bad.

Stars or ratings from 1 thru 10 would be quicker and easier.

Date of experience: July 10, 2023
California
1 review
0 helpful votes
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Great Service
July 11, 2023

Loved the product, ordering was easy and delivery was prompt.

Date of experience: July 10, 2023
New York
1 review
0 helpful votes
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Great
July 11, 2023

I already knew what I wanted before ordering. I had to call the actual store because I had some concerable questions.

Date of experience: July 10, 2023
Pennsylvania
1 review
0 helpful votes
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Happy but sad
July 11, 2023

I love the flag, but red ran in the first rain. Now all white stripes are pink.

Date of experience: July 10, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Gail. I have sent you a message to get images and details regarding your damaged flag. Thank you!

Alabama
1 review
0 helpful votes
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American Flag Purchase
August 9, 2023

I am very satisfied with the quality of the product.

Date of experience: July 10, 2023
Arkansas
1 review
0 helpful votes
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5" x 36" Windsocks
July 11, 2023

Overall a very good experience and am a repeat buyer. The only thing I want to mention is I paid extra for my windsocks that said made in the USA. There is no label on the windsocks that says made in the USA. I could have paid less for a product from another origin, but that is not what I wanted. However, they appear to be well made, and I hope they hold up as well as the last ones I ordered. And super fast shipping!

Date of experience: July 10, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Janet!

Tennessee
1 review
0 helpful votes
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Flags and decorations
July 10, 2023

Was very good, fast service and will order again. You have a very good selection.

Date of experience: July 10, 2023
Arkansas
1 review
0 helpful votes
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Love them!
July 10, 2023

I originally ordered some flags from Amazon. When they came in a realized they were foreign made cheap junk! I immediately searched for American made natural fiber flags and found your website. I couldn't be happier! They are a GREAT quality, can be tea or coffee stained for vintage looking decor (if desired). And knowing they were made by people that love and live in America makes me happy!

Date of experience: July 10, 2023
Pennsylvania
1 review
0 helpful votes
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Flag
July 10, 2023

Thank you, we received our American Flag in a timely manner

Date of experience: July 10, 2023
New York
1 review
0 helpful votes
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US Flags
July 10, 2023

Good, Great quality and US made.I would recommend this item and the web site to everyone.

Date of experience: July 10, 2023
North Carolina
1 review
0 helpful votes
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Small US Flag
July 10, 2023

It took much too long to get it. I wanted to try a US company. I was buying from Walmart, but their flags were made in China and no warranty was offered from Walmart. So I'll see if it lasts longer.

Date of experience: July 10, 2023
California
1 review
0 helpful votes
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Great product and delivery
July 10, 2023

I received the product quickly and it was just as described. These flags were perfect to give away to customers to celebrate Independence Day.

Date of experience: July 10, 2023
Oregon
1 review
0 helpful votes
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Flag Order
July 10, 2023

Ordering process was easy. The product was received in a very timely manner. Quality of the product is excellent.

Date of experience: July 10, 2023
South Carolina
1 review
0 helpful votes
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Product Review
July 10, 2023

Everything went well through the ordering and delivery process. The new bunting matched perfectly in design and size to the bunting I had previously ordered. However, after placing my balcony with the other bunting the red dye bled into the white area after a brief rain shower. The blue color did not bleed.

Date of experience: July 10, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Greg. I have sent you an email about the next steps for me to send you out a replacement at no cost to you. We apologize for any inconvenience.

South Carolina
1 review
0 helpful votes
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Twenty Four Hours a Day Flags
August 9, 2023

The flags are very good quality and hold up well. The flags we order are up 24 hours a day so it's important they look good for an extended period of time.

Date of experience: July 10, 2023