United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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North Carolina
1 review
0 helpful votes
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Very well company to deal with
July 24, 2023
Updated review

Well placed best there is to buy from and work with on purchasing the products

Date of experience: July 24, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Michael!


Good stuff
April 20, 2023
Previous review

Well taught through the process and well good products

Date of experience: March 21, 2023
Louisiana
1 review
0 helpful votes
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Flag purchases
July 24, 2023

Very good and was easy to complete an order. Was done online but that was not a major factor...

Date of experience: July 24, 2023
New York
1 review
0 helpful votes
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Got my approval
August 22, 2023

Easy ordering process and quick delivery. I had read the installation process from the website and caught a YouTube video showing the process because it didnt come with instructions.

Date of experience: July 23, 2023
Alabama
1 review
0 helpful votes
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Good delivery
August 22, 2023

I think we received our flag earlier than expected/

Date of experience: July 23, 2023
North Dakota
1 review
0 helpful votes
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Flags
August 22, 2023

Very easy to order, arrived ahead of time,great quality will order again

Date of experience: July 23, 2023
Colorado
1 review
0 helpful votes
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Follow up
August 22, 2023

The only suggestion I would have is perhaps follow up after the merchandise has been shipped to let the consumer know it is enroute. I had to send an email after a week or so had passed to enquire about the progress of the transaction.

Date of experience: July 23, 2023
Arizona
1 review
1 helpful vote
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2X3 US flag ordered but received 3X5 that I can not use
August 22, 2023
Updated review

Easy to follow website. I previously reported this issue to US Flag.

Date of experience: July 23, 2023

Easy to follow website
August 4, 2023
Previous review

Easy to follow website.

Date of experience: July 5, 2023
Oregon
1 review
0 helpful votes
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Home Flag
August 21, 2023

I needed a new flag.My old flag had gotten faded and I wanted to replace it. I have a 25 foot flag pole and I am really patriotic because I was born the 4th of July.Iam a Vietnam veteran.

Date of experience: July 22, 2023
Utah
1 review
0 helpful votes
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Good quality products
August 21, 2023

The flags were good quality and were received in a timely manner.

Date of experience: July 22, 2023
Delaware
1 review
0 helpful votes
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Old Glory
August 21, 2023

Very good experience dealing on line and products were sent in a timely manner.

Date of experience: July 22, 2023
Michigan
1 review
0 helpful votes
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Cottage Flag
August 21, 2023

Our previous flag flew for 22 years whenever we visited for vacations. It was getting faded and finally split at the pole connection.

Date of experience: July 22, 2023
Florida
1 review
0 helpful votes
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Good
August 21, 2023

Good and it was on time and all of the info was in the order.

Date of experience: July 22, 2023
Missouri
2 reviews
0 helpful votes
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Exactly what I wanted!
August 20, 2023

We bought some new flags for Memorial Day, but they were flimsey with skinny sticks... not good! That's why we ordered yours. They are perfect!

Date of experience: July 21, 2023
Texas
1 review
0 helpful votes
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Service and Product Quality
August 20, 2023

The flags I ordered were quality products, extremely reasonable, and the service was impeccable.

Date of experience: July 21, 2023
Arizona
1 review
0 helpful votes
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.
August 20, 2023

...

Date of experience: July 21, 2023
Minnesota
1 review
0 helpful votes
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Satisfied Customer
August 20, 2023

Very easy to order and my flag arrived quickly! So happy to buy American made!

Date of experience: July 21, 2023
Florida
1 review
0 helpful votes
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American Flag was fine, but I was dissapointed marine corps flag did not have wording two sided and same on both sides.

Date of experience: July 21, 2023
Virginia
1 review
0 helpful votes
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What I needed
August 20, 2023

Easy to find what was needed. Fast shipping. Will use them again.

Date of experience: July 21, 2023
Texas
1 review
0 helpful votes
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Compliments
August 20, 2023

Very great service would recommend y'all to anyone. Thank you

Date of experience: July 21, 2023
Michigan
1 review
0 helpful votes
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Awesome
August 19, 2023

Hopefully this is a great product. I am a Vietnam Veteran and I would have hoped for a military discount.

John Kavalick

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review and your service John! We currently do not offer a military discount but thank you for the recommendation.