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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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Well placed best there is to buy from and work with on purchasing the products
Very good and was easy to complete an order. Was done online but that was not a major factor...
Easy ordering process and quick delivery. I had read the installation process from the website and caught a YouTube video showing the process because it didnt come with instructions.
I think we received our flag earlier than expected/
The only suggestion I would have is perhaps follow up after the merchandise has been shipped to let the consumer know it is enroute. I had to send an email after a week or so had passed to enquire about the progress of the transaction.
Easy to follow website. I previously reported this issue to US Flag.
I needed a new flag.My old flag had gotten faded and I wanted to replace it. I have a 25 foot flag pole and I am really patriotic because I was born the 4th of July.Iam a Vietnam veteran.
The flags were good quality and were received in a timely manner.
Our previous flag flew for 22 years whenever we visited for vacations. It was getting faded and finally split at the pole connection.
We bought some new flags for Memorial Day, but they were flimsey with skinny sticks... not good! That's why we ordered yours. They are perfect!
The flags I ordered were quality products, extremely reasonable, and the service was impeccable.
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Very easy to order and my flag arrived quickly! So happy to buy American made!
American Flag was fine, but I was dissapointed marine corps flag did not have wording two sided and same on both sides.
Easy to find what was needed. Fast shipping. Will use them again.
Very great service would recommend y'all to anyone. Thank you
Hopefully this is a great product. I am a Vietnam Veteran and I would have hoped for a military discount.
John Kavalick
Thank you for your review and your service John! We currently do not offer a military discount but thank you for the recommendation.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your continued business Michael!