United States Flag Store
Sitejabber Website Reviews and Complaints
business logo of United States Flag Store

United States Flag StoreReviews 8,547

4.8

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
Visit Us
How would you rate United States Flag Store?
grey star
grey star
grey star
grey star
grey star

United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
This company does not typically respond to reviews

Instant Feedback

48,590 reviews

We monitor reviews for authenticity

New York
2 reviews
0 helpful votes
Follow Richard X.
Unfollow Richard X.
Send Message
Share Review
Report Review

U.S. Flag
July 25, 2023

Pleased with my new flag. Exactly as described.
Thanks

Date of experience: July 25, 2023
North Carolina
1 review
0 helpful votes
Follow PETER X.
Unfollow PETER X.
Send Message
Share Review
Report Review

As advertised, but...
July 25, 2023

Would have appreciated a handy instructional guide with each purchase describing the best method for attaching to a pole using the grommets, folding, display, method of disposal, and other basic information on caring for a US flag.

Date of experience: July 25, 2023
Florida
1 review
0 helpful votes
Follow RICHARD D.
Unfollow RICHARD D.
Send Message
Share Review
Report Review

2'x3' America
July 25, 2023

1 side is fine bright in color the other side not so bright faded

Date of experience: July 25, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Richard. Our super knit polyester flags are a one sided flag where the image is printed on the one side and the other side is a reflection of the print. Please contact our customer service team if you would like to exchange your unused flag or have any additional questions. 877-732-2458

Pennsylvania
1 review
0 helpful votes
Follow CINDY I.
Unfollow CINDY I.
Send Message
Share Review
Report Review

Happy Birthday flags
July 25, 2023

70 American flags in the yard of a friend for his birthday.
Flags were perfect, arrived in time and were packaged well.

Date of experience: July 25, 2023
New Jersey
1 review
0 helpful votes
Follow ANDREW T.
Unfollow ANDREW T.
Send Message
Share Review
Report Review

I realize production costs are an issue for businesses, but I wish all your American flags were produced in the USA. Your prices are good and I'd be willing to pay a little extra to keep all American flags made in the USA.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
Follow ANEAL N.
Unfollow ANEAL N.
Send Message
Share Review
Report Review

Plastic mounting bracket is flimsy. Should be metal.

Date of experience: July 24, 2023
Florida
1 review
0 helpful votes
Follow James T.
Unfollow James T.
Send Message
Share Review
Report Review

No title
July 25, 2023

Have always received excellent service when ordering from U.S. Flag store.

Date of experience: July 24, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business James!

New Jersey
1 review
0 helpful votes
Follow EVERETT E.
Unfollow EVERETT E.
Send Message
Share Review
Report Review

Durability
July 25, 2023

Flag looks great out of the package. Sure hope it is extremely durable in our windy conditions. I keep Old Glory up day and night.

Date of experience: July 24, 2023
California
1 review
0 helpful votes
Follow Carolyn M.
Unfollow Carolyn M.
Send Message
Share Review
Report Review

3' x 5' Tough Sewn American Flag
July 25, 2023

It was easy to shop and easy to check out. I got my flag in good condition within a week.

Date of experience: July 24, 2023
Missouri
1 review
0 helpful votes
Follow JERRY W.
Unfollow JERRY W.
Send Message
Share Review
Report Review

Good flags
July 25, 2023

Fast shipping glad I ordered from you liked the product and bought it for our home and business also.

Date of experience: July 24, 2023
New York
3 reviews
0 helpful votes
Follow CHARLES D.
Unfollow CHARLES D.
Send Message
Share Review
Report Review

Updated easy to order
July 25, 2023

So far easy.but delivery looks to take a while.
Delivery on my "currently out of stock" order was no problem at all...I guess they restocked fast and I received it quite quickly and is well made for the price.thanks

Date of experience: July 24, 2023
Kentucky
1 review
0 helpful votes
Follow GERALD K.
Unfollow GERALD K.
Send Message
Share Review
Report Review

Excellent
July 25, 2023

Placed the order and received it on time as noted. Flags look great

Date of experience: July 24, 2023
New Jersey
1 review
0 helpful votes
Follow WILMER A.
Unfollow WILMER A.
Send Message
Share Review
Report Review

Confederate flag
July 25, 2023

They were as described. I wonder if you may one a little smaller? I want to put one in a resin skull mold.

Date of experience: July 24, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Wilmer. I am sorry 4x6 is the smallest of the hand flags that we offer.

Colorado
1 review
0 helpful votes
Follow ROBERT S.
Unfollow ROBERT S.
Send Message
Share Review
Report Review

Larger flag
July 25, 2023

Easy ordering and fast delivery,not crazy about this survey however

Date of experience: July 24, 2023
California
2 reviews
0 helpful votes
Follow BRETT J.
Unfollow BRETT J.
Send Message
Share Review
Report Review

Great quality flag!
July 25, 2023

I had to replace the flag that I had for a long while. The replacement flag from US Flag Store is excellent quality and looks great!

Date of experience: July 24, 2023
Ohio
1 review
0 helpful votes
Follow BELINDA B.
Unfollow BELINDA B.
Send Message
Share Review
Report Review

Good experience and Nice flag!
July 25, 2023

I had a very good experience ordering a flag from United States Flag Store. It is a beautiful flag and we received it very quickly.
Thank you!

Date of experience: July 24, 2023
Florida
1 review
0 helpful votes
Follow DIANE W.
Unfollow DIANE W.
Send Message
Share Review
Report Review

Great Material affordable price.
July 25, 2023

Grate timing on delivery and quality of flag.Great material. Hoping for a good lifetime on the flag.

Date of experience: July 24, 2023
Virginia
1 review
0 helpful votes
Follow TERRI E.
Unfollow TERRI E.
Send Message
Share Review
Report Review

New flags
August 23, 2023

Always good quality, great prices & fast delivery!

Date of experience: July 24, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Terri!

Georgia
1 review
0 helpful votes
Follow LISA F.
Unfollow LISA F.
Send Message
Share Review
Report Review

Replacement item
July 24, 2023

Needed to order fan flags to replace ones that had become faded. These look bright, durable and arried quickly!

Date of experience: July 24, 2023
Texas
1 review
0 helpful votes
Follow DAN L.
Unfollow DAN L.
Send Message
Share Review
Report Review

Great flags
July 24, 2023

Our HOA places small flags at the homes for the major holidays. We had some flags similar to what was purchased and some plastic flags. Finally got rid of the plastic ones and replaced them with these. Very happy with them.

Date of experience: July 24, 2023