United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Idaho
1 review
0 helpful votes
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Flag purchase
July 27, 2023

Excellent quality and workmanship. Should be able to tolerate the windy conditions which often occur.

Date of experience: July 27, 2023
Illinois
1 review
0 helpful votes
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US ENSIGN
July 27, 2023

I like the purchase. I'd like to have a fleet admiral flag. Can you make such a thing?

Date of experience: July 27, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. I have sent your information over to our custom products department for review. If they can assist you with your request they will reach out to you.

Virginia
1 review
0 helpful votes
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Great company
July 27, 2023

Very easy to work with. Quick delivery. Made in the USA

Date of experience: July 26, 2023
Iowa
1 review
0 helpful votes
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Thanks
July 27, 2023

I recently lost my father and he served in veitnam I don't have alot of money but I would love a US flag with a display case for it please
Call me *******576 please thank you for your time

Date of experience: July 26, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Chris. Our customer service team will be in contact with you. If you would like to reach them please call them at 877-732-2458.

Florida
1 review
0 helpful votes
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Site hard to navigate
July 27, 2023
Updated review

I had a hard time finding the flag I wanted to purchase.

Date of experience: July 26, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Herbert. If you are in need of assistance with product please call our customer service team at 877-732-2458.


I wouldn't buy flags anywhere else
September 30, 2021
Previous review

I wouldn't buy flags anywhere else.

Date of experience: August 31, 2021
Tennessee
1 review
0 helpful votes
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Happy
July 27, 2023

The only thing was we were missing the installation and information on the flag pole. But we are very happy. This is our 2nd time ordering.

Date of experience: July 26, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Claude. Please contact our customer service team for the emailed installation information at 877-732-2458.

North Carolina
1 review
0 helpful votes
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Nice U.S.A Flag
July 27, 2023

It is a very good quality flag. We'll see how long this one will last.

Date of experience: July 26, 2023
Wisconsin
1 review
0 helpful votes
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Package delivery exceptional
July 27, 2023

I didnt get all the details on where it was, but it did come around the estimated time. I gave it the benefit of the doubt but good flags with great quality

Date of experience: July 26, 2023
New York
2 reviews
0 helpful votes
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Fast shipping, accurate order
July 27, 2023

Very quick, accurate and quality product. The website and ordering process was quick and easy.

Date of experience: July 26, 2023
Illinois
1 review
0 helpful votes
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Flag kit
July 26, 2023

We received out flag kit in a timely manner. Very pleased with the quality.

Date of experience: July 26, 2023
North Carolina
1 review
0 helpful votes
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Good experience
July 26, 2023

I ordered what I needed, and received exactly what I expected.

Date of experience: July 26, 2023
Texas
1 review
0 helpful votes
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Easy ordering and prompt service.
July 26, 2023

It was easy to place my order. I received help which was great. We promptly received our order in good condition and it was exactly what we needed.

Date of experience: July 25, 2023
California
1 review
0 helpful votes
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Smooth transaction. Nice notifications. Not too many. Once received, they sent a text asking if I had received what I ordered.

Date of experience: July 25, 2023
Wisconsin
1 review
0 helpful votes
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It was shipped quickly. American made! Great price as we will be giving them away. We are celebrating Revolutionary War monuments and heros for the next 3 years leading up to the 250th Anniversary of America. We will have 3 speakers, including one Zooming from Spain about Bernardo de Galvez. Thank you!

Date of experience: July 25, 2023
Oklahoma
1 review
0 helpful votes
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Good
July 25, 2023

Good enough except for the Unsolicited need for comments.

Date of experience: July 25, 2023
Connecticut
1 review
0 helpful votes
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Excellent
July 25, 2023

Placed order and received in timely order--everything was perfect

Date of experience: July 25, 2023
New York
1 review
0 helpful votes
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The purchase was without any problems in ordering or delivery of the flag.

Date of experience: July 25, 2023
Washington
2 reviews
0 helpful votes
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Quality, and wide range of sizes
July 25, 2023

Thank you, for having quality options for me, at reasonable prices. I will be doing business again.

Date of experience: July 25, 2023
New York
1 review
0 helpful votes
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Excellent service and quick turn around! I would definitely purchase again from you.

Date of experience: July 25, 2023
Michigan
1 review
0 helpful votes
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Marker Purchase
July 25, 2023

I purchased a grave marker and flags to display. They are very nice and arrived soon after order. I'm very pleased with my purchase.

Date of experience: July 25, 2023