On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy search, good description, Made in USA. It was the correct size needed for my current flag pole.
It was great wonderful spectacular energetic over the top beyond belief and patriotic.
I made this order probably 2 weeks before it arrived. I didn't expect to get them so fast! Thank you so much for getting this order to me so quick. We wil definitely be using you again.
Easy to order and customer service was excellent when i accidentally ordered the wrong product
Easy to order. Website was easy to move through and place order.
Arrived quickly in good shape. Handy man and brother thought it was straightforward to erect.
The ordering and delivery experience was flawless.
Easy purchase, easy find, easy install when it arrived. Absolutely thrilled with results.
The flag is beautiful and looks very sturdy. I hope to fly it for many years.
I received my order. Very pleased with everything. I came in a timely manner and was packaged well. Thank you
Recommend this company. Had all the flags I needed
No problems ordering or receiving, came to my home in a matter of days. Thank You All So Much
Ordering and receiving was no problem. I have not installed the pole yet, so I am unable to comment on how it looks or how effective the light is.
Perfect to place in front of all houses in our neighborhood.
Easy to shop, fast shipping, reasonable pricing.
Some minor quality issues on the print...
I highly recommend this company. I will only order anything to do with the flags from this company. Made in the USA. Anybody I talked to from customer service was very very nice. If you have any questions, they are more than happy to help you.
Fast and very happy with quality of flags, we display them daily in front of our home.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri