United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,548

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Virginia
1 review
0 helpful votes
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Chistian indoor flag
August 2, 2023

I received the flag within one week of the time that I placed the order and was well pleased with its quality.

Date of experience: August 2, 2023
Mississippi
1 review
0 helpful votes
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Flag replacement
August 31, 2023
Updated review

Ok transaction as usual. Item arrived in a timely fashion

Date of experience: August 1, 2023

A-OK clear instructions to follow
July 19, 2023
Previous review

A-OK clear instructions to follow

Date of experience: July 18, 2023
New Mexico
1 review
0 helpful votes
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10/10
August 31, 2023

Had most of what I was looking for and products were perfect!

Date of experience: August 1, 2023
New York
1 review
1 helpful vote
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Not a happy customer
August 31, 2023

I called and placed a order for one complete American Flag pole set and ordered an extra flag pole same size. What I received was two (2) different sizes poles that are 2 different colors. I sent the pole back last week and I just waiting and hoping I receive the same size and color pole.

Date of experience: August 1, 2023
North Carolina
2 reviews
0 helpful votes
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Just what I expected
August 31, 2023

Excellent buntings. Arrived on time. Easy to hang.

Date of experience: August 1, 2023
Wisconsin
1 review
0 helpful votes
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Excellent Flag Holder and Excellent Value
August 1, 2023
Updated review

I likely would have ordered two Marine markers if you had offered some sort of "discount" for ordering multiple items. My son is an Army Veteran and I might have ordered a third marker (U.S. Army) in honor of him~ so his wife might display it proudly among their home's landscaping.

The quality of your photograph is good but I'm of the opinion that a "closeup" would better allow your customers to see the excellent quality of the castings' details and the colors, too!

I DO NOT like the "visual puzzle" sort of "verification that I'm not a robot. Sometimes the photos are such crappy quality that details cannot be clearly discerned.

Date of experience: August 1, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Doug!


I likely would have ordered two Marine markers if you...
August 12, 2023
Previous review

I likely would have ordered two Marine markers if you had offered some sort of "discount" for ordering multiple items. My son is an Army Veteran and I might have ordered a third marker (U.S. Army) in honor of him~ so his wife might display it proudly among their home's landscaping.

I DO NOT like the "visual puzzle" sort of "verification that I'm not a robot. Sometimes the photos are such crappy quality that details cannot be clearly discerned.

Date of experience: July 13, 2023
New Jersey
1 review
0 helpful votes
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I came in 2nd last year in our contest (not held this year?) and I hope with your additional flag, to win next summer. I will keep you posted. Have a great summer. Doug

Date of experience: August 1, 2023
Nevada
1 review
0 helpful votes
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Great great
August 1, 2023

Great. Will order again
Glad to buy American
Thank you

Date of experience: August 1, 2023
Maine
1 review
0 helpful votes
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Good part,but cost is to high
August 1, 2023

Good part, but the cost is very high hope to get discount on my next order

Date of experience: August 1, 2023
Colorado
1 review
0 helpful votes
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Date
August 1, 2023

I don't write reviews. I have nothing to say therefore I have nothing to write

Date of experience: August 1, 2023
California
1 review
0 helpful votes
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It's a necessity
August 1, 2023

I ordered snap hook covers and a couple of spares. Which arrived earlier that expected and in perfect condition. Most overlook this part but it's a necessity. It works great and weather resistant for just under a decade of use.

Date of experience: August 1, 2023
Maine
1 review
0 helpful votes
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Unknown
August 1, 2023

I was specifically looking for 2 flags. This was the 1st site in the USA that came up in my search that could deliver what I needed.

Date of experience: August 1, 2023
Oregon
2 reviews
0 helpful votes
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Ukraine Flag
August 1, 2023

It's Perfect, absolutely %!
That is the best description I can give.
Thank you!

Date of experience: July 31, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Daniel!

California
1 review
0 helpful votes
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Our 3rd order
August 1, 2023

Super easy to order. Our orders always get here quickly.

Date of experience: July 31, 2023
Texas
1 review
0 helpful votes
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Peace symbol flag
August 1, 2023

I love it! It makes me smile when I pull up the drive! Inexpensive but seems sturdy! Fast delivery! Very happy with it!

Date of experience: July 31, 2023
Pennsylvania
1 review
0 helpful votes
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Made in USA flag
August 1, 2023

Beautiful well-made flag and well worth a few extra dollars

Date of experience: July 31, 2023
Virginia
1 review
0 helpful votes
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Ok
August 1, 2023

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Date of experience: July 31, 2023
Alabama
1 review
0 helpful votes
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Finding the perfect fit
August 1, 2023

I've had a flag that flew over the USS Arizona Memorial for the last 20 years and didn't know how to display it. I had it in the wrong case, but I had looked at different options over the years and couldn't find the right fit until I searched again a couple of weeks ago. I found the United States Flag Store with the perfect sized (and style) flag display case, ordered it and received it in a matter of days.

Date of experience: July 31, 2023
Washington
1 review
0 helpful votes
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Quality Products
August 1, 2023
Updated review

The items we ordered are of good quality with vibrant colors and features.

Date of experience: July 31, 2023

Website is deceiving
August 16, 2023
Previous review

Website is deceiving. I signed up for the subscription and tried to use the discount code on my order of over $100 and it came back as invalid code for both FLAG5$ and FLAG10$. The banner at the top states free shipping for orders over $75. That didn't happen either. I looked into both to see if the items I ordered were disqualified under each one, and they were not, so I am disappointed.

Date of experience: July 17, 2023
District of Columbia
1 review
0 helpful votes
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Great flag.
August 1, 2023

Not sure why the TOUGH23 code didn't work on my order. Satisfied with the quality of the flag. Good material.

Date of experience: July 31, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review John. Please contact our customer service team at 877-732-2458 for assistance with the codes.