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Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
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I received the flag within one week of the time that I placed the order and was well pleased with its quality.
Ok transaction as usual. Item arrived in a timely fashion
Had most of what I was looking for and products were perfect!
I called and placed a order for one complete American Flag pole set and ordered an extra flag pole same size. What I received was two (2) different sizes poles that are 2 different colors. I sent the pole back last week and I just waiting and hoping I receive the same size and color pole.
Excellent buntings. Arrived on time. Easy to hang.
I likely would have ordered two Marine markers if you had offered some sort of "discount" for ordering multiple items. My son is an Army Veteran and I might have ordered a third marker (U.S. Army) in honor of him~ so his wife might display it proudly among their home's landscaping.
The quality of your photograph is good but I'm of the opinion that a "closeup" would better allow your customers to see the excellent quality of the castings' details and the colors, too!
I DO NOT like the "visual puzzle" sort of "verification that I'm not a robot. Sometimes the photos are such crappy quality that details cannot be clearly discerned.
I likely would have ordered two Marine markers if you had offered some sort of "discount" for ordering multiple items. My son is an Army Veteran and I might have ordered a third marker (U.S. Army) in honor of him~ so his wife might display it proudly among their home's landscaping.
I DO NOT like the "visual puzzle" sort of "verification that I'm not a robot. Sometimes the photos are such crappy quality that details cannot be clearly discerned.
I came in 2nd last year in our contest (not held this year?) and I hope with your additional flag, to win next summer. I will keep you posted. Have a great summer. Doug
Great. Will order again
Glad to buy American
Thank you
Good part, but the cost is very high hope to get discount on my next order
I ordered snap hook covers and a couple of spares. Which arrived earlier that expected and in perfect condition. Most overlook this part but it's a necessity. It works great and weather resistant for just under a decade of use.
I was specifically looking for 2 flags. This was the 1st site in the USA that came up in my search that could deliver what I needed.
It's Perfect, absolutely %!
That is the best description I can give.
Thank you!
Thank you for your continued business Daniel!
Super easy to order. Our orders always get here quickly.
I love it! It makes me smile when I pull up the drive! Inexpensive but seems sturdy! Fast delivery! Very happy with it!
Beautiful well-made flag and well worth a few extra dollars
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I've had a flag that flew over the USS Arizona Memorial for the last 20 years and didn't know how to display it. I had it in the wrong case, but I had looked at different options over the years and couldn't find the right fit until I searched again a couple of weeks ago. I found the United States Flag Store with the perfect sized (and style) flag display case, ordered it and received it in a matter of days.
The items we ordered are of good quality with vibrant colors and features.
Website is deceiving. I signed up for the subscription and tried to use the discount code on my order of over $100 and it came back as invalid code for both FLAG5$ and FLAG10$. The banner at the top states free shipping for orders over $75. That didn't happen either. I looked into both to see if the items I ordered were disqualified under each one, and they were not, so I am disappointed.
Not sure why the TOUGH23 code didn't work on my order. Satisfied with the quality of the flag. Good material.
Thank you for your review John. Please contact our customer service team at 877-732-2458 for assistance with the codes.
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your continued business Doug!