United States Flag Store
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United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Wisconsin
1 review
0 helpful votes
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Remove my email
July 21, 2023

I ordered this flag for Mark, who lives in my building and doesn't have internet.

Please remove my email address (*******@hotmail) from your database.

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review. I have removed your email from this account.

Arizona
1 review
0 helpful votes
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Will show when appropriate.
July 21, 2023

No experience yet in displaying the American Flag.

Date of experience: July 20, 2023
Washington
1 review
0 helpful votes
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Flags as described
July 21, 2023

Order filled promptly and accurately. Thank you very much.

Date of experience: July 20, 2023
Nebraska
1 review
0 helpful votes
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Went Well
July 21, 2023

Receptionist was very knowledgeable and the order was placed and received in a timely manor!

Date of experience: July 20, 2023
District of Columbia
1 review
0 helpful votes
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Replacement flag pole
July 21, 2023

This was a replacement for a pole that was damaged/broken in a storm with high winds of 80+mph.

Date of experience: July 20, 2023
New York
1 review
0 helpful votes
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Ok
July 21, 2023

Fast shipping product came nicely packaged, but did not come with more than one plastic ring.

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Jen! I have sent you out a reship for a set of the EZ clips. You would have received an email stating that a new order for the reship was placed.

Michigan
1 review
0 helpful votes
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This was an excellent etransaction in all respects. I would do business with this entity again in the proverbial heartbeat.

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Michael!

Florida
1 review
0 helpful votes
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Good products delivered quickly. Easy to find what I needed.

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Dwight!

Texas
1 review
0 helpful votes
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Les Adams
July 20, 2023

Quality products, easy purchase with quick delivery. Awesome...Thank you

Date of experience: July 20, 2023
South Carolina
1 review
0 helpful votes
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Great looking flag
July 20, 2023

I have ordered flags several times and have always been very satisfied.

Date of experience: July 20, 2023
Minnesota
3 reviews
0 helpful votes
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.
July 20, 2023

...

Date of experience: July 20, 2023
Maine
4 reviews
0 helpful votes
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A fine company
July 20, 2023

Readers; This writer flys the US Standard that was correct in 1815, alternation with the standard of 1865 in front of my house built in 1815 and re worked in 1865. This is historical correct. In addition, I fly below it one of the several Colonial Era standards. Since this writer is NOT a Pinko, my reasons are apparent, add to this the fact that this writer is also a Viet Nam veteran and an historian, to understand the reasons for the choices of these standards. This Firm makes some very good standards, good construction, good choice fabricks and good colour renderings. I routinely re sew the fly end of the standard, to make it more rip resistant in the wind. So a good standard ['flag' to the unaware reader] for the price.

Date of experience: July 20, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your patriotic statement and we are glad that you chose United-States_Flag.com for your flag needs Charles!

New York
1 review
0 helpful votes
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They were beautiful
July 20, 2023

/k,j nm.df /lkag/l kj /h jhsr/krxh ag.;trm lrhl /l m l th/lth lk

Date of experience: July 20, 2023
New Jersey
1 review
0 helpful votes
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Flags for veterans grave
July 20, 2023

Flags perfect for the intended use. Thank you for the quick delivery.

Date of experience: July 19, 2023
Illinois
1 review
0 helpful votes
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Flags
July 20, 2023

Very satisfied with the flags and website was very helpful.

Date of experience: July 19, 2023
Illinois
1 review
0 helpful votes
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Great Flag!
August 18, 2023

As a repeat customer of United States Flag Store I have always been pleased with the quality of flags I have purchased. I will continue to purchase products from them.

Date of experience: July 19, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Jasper!

Nevada
1 review
1 helpful vote
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Baited me with a $10 "coupon" and then didn't let me apply it….on a $700 flagpole order. Stupid. Will go elsewhere for flags and other accessories.

Date of experience: July 19, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review Jeffrey. Our customer service team will be in touch with you shortly regarding this issue. If you need any additional assistance in the meantime please contact customer service at 877-732-2458 or customerservice@onlinestores.com.

Washington
1 review
0 helpful votes
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First flag purchase
July 20, 2023

First flag I've ever purchased. It is replacing my 55-year-old flag I received when I opened a bank account at the age of 8. It was ready for retirement and will soon be cremated properly. Hope this new one lasts as long.

Date of experience: July 19, 2023
Florida
1 review
1 helpful vote
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USA Flag
August 18, 2023

This product is garbage and I sent picture of defective part and you are sending me a new product

Date of experience: July 19, 2023
Pennsylvania
1 review
0 helpful votes
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Don't believe everything you read.
August 18, 2023

I ordered 6 "No Fray" flags. I haven't even had them a month and they are fraying. I thought it would be better buying flags made in the U.S,A, but they are no better. I am extremey dissapointed.

Date of experience: July 19, 2023