United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,547

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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48,590 reviews

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New Jersey
1 review
0 helpful votes
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Happy with order.
July 18, 2023

Easy to order and arrived quickly. Checked flag and it is in good condition.

Date of experience: July 18, 2023
Vermont
3 reviews
0 helpful votes
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Better than expected
July 18, 2023

Glad I found this since the last order from a different company had led me on for over a month. I was hoping to receive the item in time for the Veterans 1 YR anniversary, It has not happened yet. I hope this on comes through. Better late then never, Kinda sad bad experience. Thank you

Date of experience: July 17, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your review E.T. Our delivery schedule for our Best Rate Shipping is 3-5 business days and then transit is approx 3-10 business days. These dates are approximate. If you would like to check on your order or have questions please call our customer service at 877-732-2458.

Connecticut
1 review
0 helpful votes
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Finial
July 18, 2023

Thanks for having what I needed. Excellent. Fits perfect. Great price.

Date of experience: July 17, 2023
New Mexico
1 review
0 helpful votes
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4 star
July 18, 2023
Updated review

Quick and easy placed order and received in timely manner.

Date of experience: July 17, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Andy!


Quick and easy
July 5, 2023
Previous review

Quick and easy

Date of experience: July 2, 2023
Louisiana
1 review
0 helpful votes
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POW Flag
July 18, 2023

Easy shopping and check out. No issues at all. Delivery time was great. I received it a day earlier than expected.

Date of experience: July 17, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you and your family for your continued business Melonie!

Illinois
2 reviews
0 helpful votes
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Good experience
July 18, 2023

Flag was shipped promptly and is of good quality. Would purchase from them again.

Date of experience: July 17, 2023
Kansas
1 review
0 helpful votes
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New flag
July 18, 2023

It came on time. The flag looks great on the flag pole. The price was good for the quality of the flag I would order from this company again.

Date of experience: July 17, 2023
Indiana
1 review
0 helpful votes
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Parish Administrator
July 17, 2023

Our flag was sent in a timely manner and was in nice condition when it came.

Date of experience: July 17, 2023
Florida
1 review
0 helpful votes
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Fast shipping!
July 17, 2023

I ordered the week before Independence Day thinking there it wouldn't arrive in time, but it did! We mounted and displayed it for the 4th. The flag seems sturdy. The hardware is mostly plastic, but it should hold up for a while.

Date of experience: July 17, 2023
Texas
1 review
0 helpful votes
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Well done
August 15, 2023

Arrived promptly and well packaged, thank ya'll so much! You continue to be my go to supplier for flags.

Date of experience: July 16, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Marguerite!

New York
1 review
0 helpful votes
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A Good Tough Flag
July 17, 2023

Pleasant and no hassle. Shipping was a little pricey at $30 for a 2 day delivery, but we wanted it for a float a week before the parade.

Date of experience: July 16, 2023
Texas
1 review
0 helpful votes
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US made flag purchase
July 17, 2023

I appreciate this company for selling American made products. I also wanted a slightly diiferent size for my flag and was so happy to find it here. Great customer service (I forgot to include my discount code and they were able to add that on to my order very quickly) and speedy delivery as well. I only use USFS to buy flags from.

Date of experience: July 16, 2023
Utah
1 review
0 helpful votes
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Polyester Flag
July 17, 2023

Received order in a timely manner in good condition.

Date of experience: July 16, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Deborah!

North Dakota
1 review
0 helpful votes
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Honoring my best friend...
July 17, 2023

Quick and easy ordering. Arrived quickly. Very happy with the quality.

Date of experience: July 15, 2023
Nebraska
1 review
0 helpful votes
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Flag pole
July 17, 2023

Nice, great price, fast shipping would buy another one

Date of experience: July 15, 2023
Maryland
1 review
0 helpful votes
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Love
July 17, 2023

No comment, my husband lives his flags. Hung out as soon as he got them.

Date of experience: July 15, 2023
Florida
1 review
0 helpful votes
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Ordering this product was super easy, as the website is so easy to navigate with all the details and info that is needed to make the right choice. I loved the pictures, the attention to details as far as measurements, and their prices are quite reasonable. The quality of product is definitely above par compared to other companies and china made products. Ordering from this company was a breeze and an very easy process.

Date of experience: July 15, 2023
California
1 review
0 helpful votes
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Eagle Topper
July 17, 2023
Updated review

Products were easy to find. Website is easy to browse. Quick and easy checkout.

Date of experience: July 15, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Henry!


Simple to search for items
September 30, 2021
Previous review

Simple to search for items.

Date of experience: August 31, 2021
Illinois
1 review
0 helpful votes
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Great Quality
July 17, 2023

Great service and value for the products. Keep up the great work.

Date of experience: July 15, 2023
Indiana
1 review
0 helpful votes
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Love my flags
July 17, 2023

I love these flags Although I meant to order bigger/taller ones, I will use these anyway & reorder the size that I meant to order in the beginning. I really love your product

Date of experience: July 14, 2023
Andrea O. United States Flag Store Rep
over a year old

Thank you for your continued business Tamera!