On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.
The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Easy to order and arrived quickly. Checked flag and it is in good condition.
Glad I found this since the last order from a different company had led me on for over a month. I was hoping to receive the item in time for the Veterans 1 YR anniversary, It has not happened yet. I hope this on comes through. Better late then never, Kinda sad bad experience. Thank you
Quick and easy placed order and received in timely manner.
Thank you for your continued business Andy!
Easy shopping and check out. No issues at all. Delivery time was great. I received it a day earlier than expected.
Thank you and your family for your continued business Melonie!
Flag was shipped promptly and is of good quality. Would purchase from them again.
It came on time. The flag looks great on the flag pole. The price was good for the quality of the flag I would order from this company again.
Our flag was sent in a timely manner and was in nice condition when it came.
I ordered the week before Independence Day thinking there it wouldn't arrive in time, but it did! We mounted and displayed it for the 4th. The flag seems sturdy. The hardware is mostly plastic, but it should hold up for a while.
Arrived promptly and well packaged, thank ya'll so much! You continue to be my go to supplier for flags.
Thank you for your continued business Marguerite!
Pleasant and no hassle. Shipping was a little pricey at $30 for a 2 day delivery, but we wanted it for a float a week before the parade.
I appreciate this company for selling American made products. I also wanted a slightly diiferent size for my flag and was so happy to find it here. Great customer service (I forgot to include my discount code and they were able to add that on to my order very quickly) and speedy delivery as well. I only use USFS to buy flags from.
Received order in a timely manner in good condition.
Thank you for your continued business Deborah!
Quick and easy ordering. Arrived quickly. Very happy with the quality.
Ordering this product was super easy, as the website is so easy to navigate with all the details and info that is needed to make the right choice. I loved the pictures, the attention to details as far as measurements, and their prices are quite reasonable. The quality of product is definitely above par compared to other companies and china made products. Ordering from this company was a breeze and an very easy process.
Products were easy to find. Website is easy to browse. Quick and easy checkout.
Thank you for your continued business Henry!
Great service and value for the products. Keep up the great work.
I love these flags Although I meant to order bigger/taller ones, I will use these anyway & reorder the size that I meant to order in the beginning. I really love your product
Thank you for your continued business Tamera!
Answer: Yes! It's a scam! Ordered product with an additional shipping charge to receive the following day. For your information United States Flag Store, it took fifteen (15) days to receive and when I called TWICE was promised a phone call OR an email as to the possible refund for the $47.49 express shipping charge. To date, NO CALL OR EMAIL! Yes, it's a scam company. Never again! Harold Wiggs Houston, Missouri
Thank you for your review E.T. Our delivery schedule for our Best Rate Shipping is 3-5 business days and then transit is approx 3-10 business days. These dates are approximate. If you would like to check on your order or have questions please call our customer service at 877-732-2458.