United States Flag Store
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business logo of United States Flag Store

United States Flag StoreReviews 8,550

4.8

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From the business

Buy high-quality flags for residential or commercial use at United States Flag Store, and get super-fast shipping from warehouses near you.


united-states-flag.com
Founded in 2001
New Stanton,, PA, United States
+37
Sponsored message from United States Flag Store
One of the oldest flag retailers online.
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United States Flag Store Reviews Summary

The company enjoys a generally positive reputation, particularly for the quality and durability of its flags and related products, which many customers appreciate for their craftsmanship and suitability for various weather conditions. However, there are notable concerns regarding shipping delays and occasional inaccuracies in order fulfillment, which have led to customer frustration. While the customer service team is often praised for their responsiveness and problem-solving capabilities, issues with clarity in product sourcing and order tracking have been highlighted. Overall, the company demonstrates a commitment to quality but needs to enhance its logistical efficiency to improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
548
value
362
shipping
361
returns
16
quality
3,121
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Texas
1 review
0 helpful votes
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Our Flag is beautiful!
July 8, 2024

Easy to find what we were looking for. Thank you.yes thank you!

Date of experience: June 28, 2024
Massachusetts
1 review
0 helpful votes
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DAR flag distribution on July 4
July 8, 2024

Perfect for the occasion of handouts at reading of Declaration of Independence

Date of experience: June 28, 2024
New Hampshire
1 review
0 helpful votes
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Flag Display Case
July 8, 2024

Site easy to use and had the product I wanted. Delivery prompt and my purchase arrived in good shape. No issues. Happy with my shopping experience.

Date of experience: June 28, 2024
Texas
1 review
0 helpful votes
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They waited a month before they ask for my experience. I don't remember, so I guess it was OK.

Date of experience: June 28, 2024
Florida
1 review
0 helpful votes
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Replacement flags
July 7, 2024
Updated review

Easy to order, nice prices, prompt delivery. Website was easy to navigate.

Date of experience: June 27, 2024

Flag order
March 6, 2024
Previous review

Easy to use. Good delivery date. Hard to put in more than 50 words.

Date of experience: February 25, 2024
New York
1 review
0 helpful votes
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Great selection!
July 7, 2024

I was able to find Pennsylvania State windsocks. I had been looking for items with my state's flag & USFS had them in stock! Thank you.

Date of experience: June 27, 2024
Pennsylvania
1 review
0 helpful votes
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Easy process
July 7, 2024

Easy to order and at a good price point - would order again if needed.

Date of experience: June 27, 2024
Illinois
1 review
0 helpful votes
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Mo
July 7, 2024

I do not answer requests for a survey and hate having to make a number of characters

Date of experience: June 27, 2024
Texas
1 review
0 helpful votes
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Great Quality!
July 7, 2024
Updated review

I will buy from this company again! The flag is very well built!

Date of experience: June 27, 2024

Easy to navigate the online store
April 11, 2020
Previous review

Easy to navigate the online store

Date of experience: March 12, 2020
Massachusetts
1 review
0 helpful votes
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Completely satisfied!
July 5, 2024

Great quality products. Fast delivery. Will order again!

Date of experience: June 25, 2024
North Carolina
1 review
0 helpful votes
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New US Flag
July 5, 2024

I must say the flag I bought from you is NOT as durable as my last flag I purchased. It has already lost most of its color and fading fast. My last flag lasted about 1 year--I have only had yours a couple months. Needless to say, I will not be buying another flag from you.

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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A beautiful BEAUTY!
July 5, 2024

Timing was perfect: we got to hang the flag on the 4th of July. The workmanship is perfect and the patriotism behind it very apparent! Thank you all for this lovely presentation...

Date of experience: June 25, 2024
Florida
1 review
0 helpful votes
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Nice product quick shipping
July 5, 2024

Took a while to get the discount processed but everything else was totally good.

Date of experience: June 25, 2024
Arizona
1 review
0 helpful votes
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Happy with flag and delivery
July 5, 2024
Updated review

Web site was easy to use! Happy with flag! Fly our flag every day!

Date of experience: June 25, 2024

Smooth quick order
May 23, 2022
Previous review

Smooth quick order

Date of experience: April 23, 2022
Illinois
1 review
0 helpful votes
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Prompt, excellent service
July 5, 2024
Updated review

You were patient and helpful. As an aged person, I appreciated that courtesy.

Date of experience: June 25, 2024

Satisfctory
May 21, 2024
Previous review

Satisfctory

Date of experience: May 11, 2024
Florida
1 review
0 helpful votes
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Excellent first experience.
July 5, 2024

Easy to navigate and free shipping on my order. Very good value. Hassle free and productive met expectations.

Date of experience: June 25, 2024
California
1 review
0 helpful votes
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Great Company
July 5, 2024

Terrific product and customer service. The item was backordered and you did an excellent job of communicating with us to update the status of our order.

Date of experience: June 25, 2024
New York
1 review
0 helpful votes
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Problem with order
July 5, 2024

Had to return the flag light and wait for a new one which took a lot of time and proving that the first one did not function correctly. Had to wait 5 complete sunny days in order for it to work fully and am no happy with the result.

Date of experience: June 25, 2024
Ohio
1 review
0 helpful votes
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The quality of the flag is excellent; it was delivered quickly, and we were informed of the status of the order on a regular basis.

Date of experience: June 25, 2024
Indiana
1 review
0 helpful votes
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Professional, courteous
July 5, 2024

Pleasant. Will make my future purchases here. I just made another order today 6/25/24

Date of experience: June 25, 2024